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“Clean and friendly!” 5 of 5 stars
Review of Bay Club Hotel & Marina

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Bay Club Hotel & Marina
3.0 of 5 Hotel   |   2131 Shelter Island Dr, San Diego, CA 92106   |  
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Hotel amenities
Ranked #62 of 273 Hotels in San Diego
Certificate of Excellence
New Jersey
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Clean and friendly!”
5 of 5 stars Reviewed November 5, 2012

Stayed here from October 24-November 1 2012. We are from New Jersey and came out for just a few days to attend a family wedding, but ended up staying a little longer than expected due to Hurricane Sandy back home. So we had extra time to sample area restaurants and the hotel.....Our first stop was for lunch at the hotel which was out on the patio by the pool and marina. Very nice scenery and good food.
I liked this hotel; I need things to be clean - and did not have any issues here at Bay Club. Room was cleaned nicely each day. It is not a large hotel but yet i found our room (259) to be very spacious. Plenty of room for suitcases or a child's bed. It's a smaller, older building but easy to get around and maintained well. Front desk was friendly and recommended great restaurants nearby. I was very comfortable at this hotel. Breakfast is included in the price, each day it is basically the same but they do change it up a little- things like ham/spinach/peppers etc in the eggs, waffles one day, pancakes the next, etc. Weekdays they offer waitress service for coffee; weekends it is self serve. Estella works mornings and she is friendly and attentive. Once i got back to work on Monday morning, i was missing those meals by the bay! We had to extend our stay and the hotel maintained the special wedding rate for us- just had to ask a few times to make sure they definitely gave us the discounted rate.
I did one load of laundry which went fine; you can buy single use laundry supplies right there.
The scenery outside on the bay is gorgeous. Loved going for breakfast each morning and then a walk along the bay. There are a few places within walking distance/ short drive for breakfast, lunch, or dinner. Once you go off Shelter Island onto Rosecrans Street the area is a little more sketchy; not necessarily really bad, but this is a neighborhood in a city environment, so be cautious and use common sense. The hotel is a few miles from the airport and across the bay from a US Navy air station. Watch out for the noise from the fighter jets! Wow they are loud! I did not have any issues at night with sleeping, i found it to be a quiet community other than those jets and some navy helicopters. After seeing what people back in NJ were dealing with, i was happy to have a clean room, a hot shower and good food everyday! Plus a beautiful view helps too! I reccomend this hotel.

Room Tip: Rooms in the front look out on the parking lot but also the bay. There is construction going on at o...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, November 30, 2012
Dear "spam3809",

Thank you so much for your five-star review of our hotel! It is wonderful to hear that you found our hotel clean and our staff friendly. I am also glad that you were able to enjoy meals in our restaurant in addition to our complimentary breakfast buffet. We take great pride in providing excellent customer service and are glad to hear that it showed. We hope to have the opportunity to welcome you back on your next visit to sunny San Diego!

Warmly,
Aaron Willard
Front Office Manager
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1,158 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Northridge, CA
1 review
4 of 5 stars Reviewed October 30, 2012

We enjoyed our 3 day weekend stay at the Bay Club. We were looking for a reasonably priced place w a great view and comfortable room. It fit our expectations well and we enjoyed bringing our bikes and riding along the harbor! The view and sunsets were gorgeous.

The food prepared for dinner and the full breakfast buffet were not an up-side. The dinner host was stressed out bec we arrived to eat before 5 pm - we were content to sit and hang out til 5 pm to eat, we were not in a rush... Also the breakfast did not taste fresh, bread was stale, scrambled eggs were hard/crusty. But other than the food - we ate elsewhere other than the two meals we tried there - it was a wonderful time and location and facility. We enjoyed the pool and jacuzzi also.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, November 24, 2012
Dear "Helen Q",

Thank you for taking the time to share about your recent stay at our hotel. While I am certainly glad that, overall, you found us "nice for the price", I am truly sorry about your experience with our restaurant. We regularly receive compliments from our guests about our Bay Club Bar & Grill and it is disheartening to hear that we fell short. Rest assured, your comments have been reviewed by our Director of Food and Beverage so that he may take appropriate action to ensure our regular high levels of service and food quality are best maintained.

We certainly hope to have the opportunity to welcome you back on your next visit to San Diego.

Warmly,
Aaron Willard
Front Office Manager
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Portland, Oregon
2 reviews
4 of 5 stars Reviewed October 28, 2012

Older building that is well maintained. Friendly staff. Restaurant was good and moderately priced. Complimentary breakfast was very good. Excellent location. Poor internet service. Weak signal on both paid and free internet options.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, November 13, 2012
Dear "Bob H",

Thank you for your candid feedback. It is wonderful to hear that you found our hotel in an "excellent location", "well maintained", with a "good staff" and that our complimentary buffet breakfast was "very good". Indeed, we pride ourselves on being completely guest-oriented and are proud to hear that it shows. We are sorry to hear, though, that you had challenges with the wireless internet. We are happy to help where we can or call our technician in to troubleshoot any issues should they arise. We hope to have the opportunity to welcome you back on your next visit to sunny San Diego!

Warmly,
Aaron Willard
Front Office Manager
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Los Angeles, California
1 review
4 of 5 stars Reviewed October 28, 2012

Friendly staff, very accommodating -- from the check-in desk, the breakfast buffet team, and the bartender at the end of the day. Ask him about the desserts.
Location is good, too. Easy beach access to walk and relax.
I'd stay here again next time I'm in the area.

Room Tip: Try getting a room that faces north over the harbor.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 28, 2012
Dear "P L",

We appreciate your taking time to share about your recent stay in our hotel. It is great to hear that you found our "friendly staff very accommodating"! We aim for top-notch service and are so glad to hear that it shows. We are so pleased to hear that you will stay with us the next time you are in San Diego; we look forward to welcoming you back!

Warmly,

Aaron Willard
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 26, 2012

We stayed at this hotel for four nights on the ground floor overlooking the marina in early October. Our experience echoes the many other very positive reviews. While the property is getting a little dated, it proved to be excellent value and the location cannot be beaten. It was quiet, with great views and so close to all of the main attractions and downtown. Breakfast was typical buffet and we would a have liked to see some yogourt occasionally (may be there but we never found it). We parked across the street which was very convenient. This avoided the hotel's very narrow spaces on the ground level or manoeuvring into the underground as well as saving the $5 daily charge. Excellent restaurants in the immediate area that we tried included Pomodor Ristorante (2833 Avenida De Portugal), Hunphreys dining room and Solare. We would definitely return when back in SD..

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 28, 2012
Dear "beachmanToronto",

Thank you so much for your review. It is wonderful to hear that you found our hotel "very comfortable", in a "great location" and an "excellent value"! We also appreciate your mentioning how conveniently located we are to downtown and the major attractions in San Diego. We hope the next time you are in San Diego to have the opportunity to welcome you back and have you dine in our Bar & Grill which offers a wide selection of lunch and dinner options including steaks, seafood, sandwiches and salads. (Be sure to ask at the front desk for your discount coupon!)

Warmly,

Aaron Willard
Front Office Manager
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San Diego, California
Level Contributor
319 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 416 helpful votes
4 of 5 stars Reviewed October 25, 2012

Check-in for our two day stay was handled by welcoming front desk staff, and we were assigned room #266, upstairs with a balcony with a very pleasing view over the yacht marina to the homes on the slope of Point Loma. The hotel interior as well as the furniture in our room were Bahamas style with ample use of bamboo and rattan. The carpeted, large room with a very comfortable king bed was super clean, the carpet spotless, and the furnishings had but a couple of nicks. A desk, two chairs, a 48 inch TV, a fridge, coffea/tea making equipment with supplies, and an ironing board rounded out room amenities. The bath with a large tiled vanity with sink and make-up mirror was equally clean and well lit, while the WC and tub/shower combo were in a separate room. Our room #266 was located above the kitchen with the exhaust motor sitting on the flat roof above the room, a loud hum was present and may be more than just white noise for some, yet we slept soundly in any case.

Ample parking at $5 per day is available above ground and in the underground garage. A small pool and jacuzzi area with loungers and umbrellas is available as is a gym. Airport shuttle service is free. Breakfast, included in the room rate, offers a typical buffet style selection.

All considered, the Bay Club Hotel proved to be a comfortable place with a scenic view, and managed by friendly accommodating staff. Given the rate charged, the hotel offers a good deal and we would be happy to stay there again in the future.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 28, 2012
Dear "silvergate",

Thank you so much for taking the time to leave a detailed review of our hotel. We are so glad that you found us to be a "comfortable hotel in a nice location" and hope to have the privilege of welcoming you back soon!

Warmly,

Aaron Willard
Front Office Manager
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Seattle
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 21, 2012

After much research and a direct phone call, spoke with Amanda, who was so helpful with room decision (Marina view) and price. We stayed 8 days and 7 nights (October 10-17 2012). Management definitely goes out of their way to make sure guests are well taken care of. The complimentary breakfast is fresh every morning and not the average bread and juice. The bed is comfortable, the view is awesome. The one complication we did have with an evening wait staff person was taken care of the next day very quickly by the food and beverage manager- Thanks Sandy. This is an older hotel but clean and well managed.

Room Tip: Ask the front desk their suggestion.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 25, 2012
Dear "S C",

Thank you so much for your five-star review of our hotel. I am delighted to hear that you enjoyed your stay with us! We strive for the highest levels of guest satisfaction and it is so good to hear when we succeed. I have passed on your compliments to both Amanda and Sandy. We truly hope to have the opportunity to welcome you back on your next visit to San Diego!

Warmly,
Aaron Willard
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bay Club Hotel & Marina

Address: 2131 Shelter Island Dr, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in San Diego
#21 Family Hotel in San Diego
#66 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bay Club Hotel & Marina 3*
Number of rooms: 105
Official Description (provided by the hotel):
Greetings from San Diego and beautiful Shelter Island, home of San Diego's best-kept secret, Bay Club Hotel & Marina. Our scenic waterfront location is conveniently close to the airport, the Gaslamp Quarter, Sea World, the world-famous San Diego Zoo, Balboa Park, the Convention Center and local beaches. We are honored to have been inducted into TripAdvisor's Hall of Fame, having been awarded their coveted Certificate of Excellence from 2011 through 2015. As our guest, you'll be delighted with our waterfront location, nautical decor, fantastic restaurant and lounge and our friendly and devoted staff. The Bay Club Hotel & Marina is the only hotel on Shelter Island offering a secure underground parking garage with convenient parking for a nominal nightly fee. Also, we do NOT charge resort fees. Each of our 105 guest rooms and suites are non-smoking and offer breathtaking views of San Diego Bay or our private marina and picturesque Point Loma. You'll enjoy our 42-inch plasma HDTV's and free HBO and Disney channels. Our guests enjoy complimentary WiFi, complimentary weekday USA Today newspapers, complimentary morning coffee in the lobby, and airport, Amtrak and cruise ship shuttle for a nominal fee. Be sure to check out our gift shop offering travel necessities, snacks, drinks and a wide range of souvenirs. Take a dip in our heated outdoor pool and hot tub, both with a fantastic marina view. Don't forget to ask about our massage therapy services. Relax and unwind in our newly renovated restaurant, The Quarterdeck, with its fresh modern decor and a unique nautical theme along with great prices! Come join us for breakfast from our brand new menu, a business or casual lunch, Happy Hour Monday through Friday, or a delicious dinner. Enjoy a cold beer or glass of wine from our fantastic selection of craft beers or our delectable wine list. Patio and outside dining are also available with panoramic views of San Diego Bay and the Point Loma hillside. Be sure to ask about our Dinner for 2 package, which includes dinner for 2 in The Quarterdeck restaurant and a bay or marina view room along with complimentary parking. Or, try our Island Escape package and you'll enjoy two welcome drinks and appetizer along with breakfast for two. We look forward to welcoming you! ... more   less 
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Also Known As:
Bay Club Hotel And Marina
Bay Hotel Marina
Bay Hotel San Diego
Bay Club Hotel Marina

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