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“Nice for the price” 4 of 5 stars
Review of Bay Club Hotel & Marina

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Bay Club Hotel & Marina
3.0 of 5 Hotel   |   2131 Shelter Island Dr, San Diego, CA 92106   |  
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Hotel amenities
Ranked #62 of 270 Hotels in San Diego
Northridge, CA
1 review
“Nice for the price”
4 of 5 stars Reviewed October 30, 2012

We enjoyed our 3 day weekend stay at the Bay Club. We were looking for a reasonably priced place w a great view and comfortable room. It fit our expectations well and we enjoyed bringing our bikes and riding along the harbor! The view and sunsets were gorgeous.

The food prepared for dinner and the full breakfast buffet were not an up-side. The dinner host was stressed out bec we arrived to eat before 5 pm - we were content to sit and hang out til 5 pm to eat, we were not in a rush... Also the breakfast did not taste fresh, bread was stale, scrambled eggs were hard/crusty. But other than the food - we ate elsewhere other than the two meals we tried there - it was a wonderful time and location and facility. We enjoyed the pool and jacuzzi also.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, November 24, 2012
Dear "Helen Q",

Thank you for taking the time to share about your recent stay at our hotel. While I am certainly glad that, overall, you found us "nice for the price", I am truly sorry about your experience with our restaurant. We regularly receive compliments from our guests about our Bay Club Bar & Grill and it is disheartening to hear that we fell short. Rest assured, your comments have been reviewed by our Director of Food and Beverage so that he may take appropriate action to ensure our regular high levels of service and food quality are best maintained.

We certainly hope to have the opportunity to welcome you back on your next visit to San Diego.

Warmly,
Aaron Willard
Front Office Manager
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1,009 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 28, 2012

Older building that is well maintained. Friendly staff. Restaurant was good and moderately priced. Complimentary breakfast was very good. Excellent location. Poor internet service. Weak signal on both paid and free internet options.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, November 13, 2012
Dear "Bob H",

Thank you for your candid feedback. It is wonderful to hear that you found our hotel in an "excellent location", "well maintained", with a "good staff" and that our complimentary buffet breakfast was "very good". Indeed, we pride ourselves on being completely guest-oriented and are proud to hear that it shows. We are sorry to hear, though, that you had challenges with the wireless internet. We are happy to help where we can or call our technician in to troubleshoot any issues should they arise. We hope to have the opportunity to welcome you back on your next visit to sunny San Diego!

Warmly,
Aaron Willard
Front Office Manager
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Los Angeles, California
1 review
4 of 5 stars Reviewed October 28, 2012

Friendly staff, very accommodating -- from the check-in desk, the breakfast buffet team, and the bartender at the end of the day. Ask him about the desserts.
Location is good, too. Easy beach access to walk and relax.
I'd stay here again next time I'm in the area.

Room Tip: Try getting a room that faces north over the harbor.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 28, 2012
Dear "P L",

We appreciate your taking time to share about your recent stay in our hotel. It is great to hear that you found our "friendly staff very accommodating"! We aim for top-notch service and are so glad to hear that it shows. We are so pleased to hear that you will stay with us the next time you are in San Diego; we look forward to welcoming you back!

Warmly,

Aaron Willard
Front Office Manager
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Toronto
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 26, 2012

We stayed at this hotel for four nights on the ground floor overlooking the marina in early October. Our experience echoes the many other very positive reviews. While the property is getting a little dated, it proved to be excellent value and the location cannot be beaten. It was quiet, with great views and so close to all of the main attractions and downtown. Breakfast was typical buffet and we would a have liked to see some yogourt occasionally (may be there but we never found it). We parked across the street which was very convenient. This avoided the hotel's very narrow spaces on the ground level or manoeuvring into the underground as well as saving the $5 daily charge. Excellent restaurants in the immediate area that we tried included Pomodor Ristorante (2833 Avenida De Portugal), Hunphreys dining room and Solare. We would definitely return when back in SD..

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 28, 2012
Dear "beachmanToronto",

Thank you so much for your review. It is wonderful to hear that you found our hotel "very comfortable", in a "great location" and an "excellent value"! We also appreciate your mentioning how conveniently located we are to downtown and the major attractions in San Diego. We hope the next time you are in San Diego to have the opportunity to welcome you back and have you dine in our Bar & Grill which offers a wide selection of lunch and dinner options including steaks, seafood, sandwiches and salads. (Be sure to ask at the front desk for your discount coupon!)

Warmly,

Aaron Willard
Front Office Manager
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San Diego, California
Top Contributor
322 reviews 322 reviews
196 hotel reviews
Reviews in 194 cities Reviews in 194 cities
405 helpful votes 405 helpful votes
4 of 5 stars Reviewed October 25, 2012

Check-in for our two day stay was handled by welcoming front desk staff, and we were assigned room #266, upstairs with a balcony with a very pleasing view over the yacht marina to the homes on the slope of Point Loma. The hotel interior as well as the furniture in our room were Bahamas style with ample use of bamboo and rattan. The carpeted, large room with a very comfortable king bed was super clean, the carpet spotless, and the furnishings had but a couple of nicks. A desk, two chairs, a 48 inch TV, a fridge, coffea/tea making equipment with supplies, and an ironing board rounded out room amenities. The bath with a large tiled vanity with sink and make-up mirror was equally clean and well lit, while the WC and tub/shower combo were in a separate room. Our room #266 was located above the kitchen with the exhaust motor sitting on the flat roof above the room, a loud hum was present and may be more than just white noise for some, yet we slept soundly in any case.

Ample parking at $5 per day is available above ground and in the underground garage. A small pool and jacuzzi area with loungers and umbrellas is available as is a gym. Airport shuttle service is free. Breakfast, included in the room rate, offers a typical buffet style selection.

All considered, the Bay Club Hotel proved to be a comfortable place with a scenic view, and managed by friendly accommodating staff. Given the rate charged, the hotel offers a good deal and we would be happy to stay there again in the future.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 28, 2012
Dear "silvergate",

Thank you so much for taking the time to leave a detailed review of our hotel. We are so glad that you found us to be a "comfortable hotel in a nice location" and hope to have the privilege of welcoming you back soon!

Warmly,

Aaron Willard
Front Office Manager
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Seattle
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2012

After much research and a direct phone call, spoke with Amanda, who was so helpful with room decision (Marina view) and price. We stayed 8 days and 7 nights (October 10-17 2012). Management definitely goes out of their way to make sure guests are well taken care of. The complimentary breakfast is fresh every morning and not the average bread and juice. The bed is comfortable, the view is awesome. The one complication we did have with an evening wait staff person was taken care of the next day very quickly by the food and beverage manager- Thanks Sandy. This is an older hotel but clean and well managed.

Room Tip: Ask the front desk their suggestion.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 25, 2012
Dear "S C",

Thank you so much for your five-star review of our hotel. I am delighted to hear that you enjoyed your stay with us! We strive for the highest levels of guest satisfaction and it is so good to hear when we succeed. I have passed on your compliments to both Amanda and Sandy. We truly hope to have the opportunity to welcome you back on your next visit to San Diego!

Warmly,
Aaron Willard
Front Office Manager
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Colorado Springs
Top Contributor
55 reviews 55 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 19, 2012

This was a super experience from start to finish ... the check-in clerks were friendly and efficient, our room (we asked for a last-minute upgrade and got one at no charge) was spectacular with super views of both the bay and the marina, and everything was clean. Our room was HUGE with great "southern sunny" decor and the biggest television I'd ever seen in a hotel room. The bathroom area/countertops were very roomy with great tiling and colors. But the BEST part of the hotel was the FOOD! Holy moly ... the absolute BEST fish I have ever had, the vegetables were done to a tee (not too soft, not too crunchy) and the baked potato is a REAL BAKED potato with the best flavor on the skin. Great wine selection, super breakfast buffet in the morning, and the pool and jacuzzi are awesome! Great views, great location, great everything. This will definitely be our hotel of choice next time we go back to San Diego.

Room Tip: Rooms on the first floor basically have a parking lot view ... opt for a second to fourth floor room...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this review, October 25, 2012
Dear "Veronica B",

We truly appreciate your taking the time to leave a five-star review of our hotel. It is wonderful to hear that you found our hotel "terrific in every way" and that you had a "super experience from start to finish". I am so glad to hear that we were able to accommodate your request for an upgrade and that you enjoyed not only our complimentary buffet breakfast, but dinner in our restaurant as well. We aim for the highest levels of guest service and satisfaction and it is very rewarding to receive praise. We are looking forward to welcoming you back on your next visit to sunny San Diego!

Warmly,
Aaron Willard
Front Office Manager
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Additional Information about Bay Club Hotel & Marina

Address: 2131 Shelter Island Dr, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in San Diego
#20 Family Hotel in San Diego
#65 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bay Club Hotel & Marina 3*
Official Description (provided by the hotel):
The Bay Club Hotel & Marina is San Diego's Best Kept Secret. The finest of San Diego's Shelter Island hotels, we are a proud recipient of Trip Advisor's Certificate of Excellence Award for the last 5 years. Relax San Diego style in our spacious non-smoking guest rooms featuring breathtaking waterfront views of San Diego Bay, Shelter Island, our private marina and Point Loma. You will appreciate our unrivaled, friendly and accommodating service. As our guest, you'll enjoy a complimentary full hot breakfast, complimentary airport, Amtrak and cruise ship shuttle, complimentary WiFi and complimentary weekday USA Today newspapers. Relax and unwind in our newly renovated restaurant, The Quarterdeck. The Quarterdeck offers Shelter Island's best and most stunning panoramic views of San Diego Bay and the Point Loma hillside. We have a great selection of craft beers, a delectable wine list, patio and outside fire table dining and great prices. The Quarterdeck Bar offers an NFL package for watching all your favorite team's games. Happy Hour is a must Monday through Friday with drink specials and half-off appetizers. The Quarterdeck's dining room offers are quieter, more elegant fireside venue for an intimate or professional dining occasion. ... more   less 
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Also Known As:
Bay Club Hotel And Marina
Bay Hotel Marina
Bay Hotel San Diego
Bay Club Hotel Marina

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