I have to admit, my wife and I do not regularly stay in Five-Star establishments. Whatever you imagine that to be like The Grand Del Mar is that and more. I really cannot think of anything bad to say about our stay.
You are going to pay a premium to stay here (or any resort). For us, it was money well spent and we had the vacation of a lifetime.
I made my reservation online. After receiving the confirmation, I also got an email from the concierge. This started a thread of messages that lead to every activity and request I had for my trip being noted and planned (they even ask your shoe size for the slippers in your room and the spa).
Check-in was painless. They treated me like a valued guest from the moment the valet opened the door to my car. He took the bag and walked us to registration. The woman at registration was blindingly efficient with the business portion of our transaction and careful and thorough when reviewing our activities and preferences.
After asking if she could help in any other way, we were shown to our room. Many times website photos of hotel rooms give you the impression that the rooms are larger and nicer than they are. This is not the case at The Grand Del Mar. Important tip: get a Terrace Guest Room. You won’t regret it.
Everything about your stay will be personal. Each staff member we met asked about our stay, our activities, and if they could assist in anyway. Unlike customer service at many places, when these people offer to help they mean it. If the person you ask cannot handle your request, the person who can will appear instantly! Here are a couple of examples of the personal service and attention to detail we received.
Upon our arrival we requested a bucket of ice. The second night we requested a bucket of ice which they brought up to us. For the remainder of our stay a bucket of ice was placed in the room each evening, without a request. Like everyone, we leave the charging cables for electronics laying about in our room. Each time housekeeping came through they would wrap up each cable and tie it with a ribbon. Seriously, a ribbon (I have pictures).
We did not eat in every restaurant but we can personally recommend Amaya and Club M. Consult Yelp for restaurants off the property.
I don't know much about spa activities but I enjoyed my massage and manicure (my first one). I cannot comment on pool service because we did not use it. All the reservations through the concierge were exactly as requested. I used this trip as an opportunity to try some things I had never done before. Second tip: they have a car service to get you around but it helps to reserve with that early. I know it will not seem like it when they serve you, but there are other guests also requesting the car service.
Final tip: if you plan to have both a massage and a surfing lesson during your trip, schedule the massage after the surfing lesson, not the other way around.
As I said at the beginning, this was a dream trip.
- Official Description (provided by the hotel):
- Serenely nestled amidst San Diego's Los Penasquitos Canyon Preserve and a mere five miles from the Pacific coastline, The Grand Del Mar seamlessly combines the old-world charm of a Mediterranean estate with the modern luxury of an elegant resort. The result: California's premier triple Five-Star destination and TripAdvisor's #1 Luxury Hotel in California. Little wonder, given the sun-drenched climate, stunning natural beauty, championship golf course, one of only 41 Five-Star spas in the world, and irresistible dining - epitomized by Addison, Southern California's only Five-Star/Five Diamond restaurant, helmed by Relais and Chateaux Grand Chef William Bradley. From the completely relaxing to the downright invigorating, you'll find a variety of ways to fill your days (and nights) at The Grand Del Mar. Engage in a seasonal mixology class. Take a dip in one of four heated pools. Enjoy an afternoon hike or horseback ride amid the pristine nature preserve. Or, sip signature cocktails at the resort's enticing lounges - all before retreating to your thoughtfully appointed guestroom. Welcome to The Grand life - just east of the Pacific and slightly north of expectations. ... more less
- Reservation Options:
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- Also Known As:
- The Grand Del Mar Hotel San Diego
- Grand Del Mar Hotel
- Grand Del Mar San Diego