We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Construction” 3 of 5 stars
Review of Hilton San Diego Mission Valley

Save Saved
You added Hilton San Diego Mission Valley to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton San Diego Mission Valley
3.5 of 5 Hotel   |   901 Camino del Rio South, San Diego, CA 92108   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
2X Points Package!
Ranked #141 of 270 Hotels in San Diego
Phoenix, Arizona
1 review
“Construction”
3 of 5 stars Reviewed July 19, 2014

Hotel is nice enough, a little difficult to get too unless you know where you are going. I just wish I had known about the construction before hand. Parking is a bit expensive and a little crowded, hard to find and inconvenient.

Room Tip: Never quite got cool enough for me.
See more room tips
  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janewon, Guest Experience Champion at Hilton San Diego Mission Valley, responded to this review, July 25, 2014
Thank You Terry for taking your time to review the Hilton San Diego Mission Valley. We would like to apologize because you were not aware of the renovation. Although we are undergoing a transformation, we try our best to accommodate our guest with excellent service and minimize the impact of renovation. We have just finished our brand new lobby and driveway! We hope to have you visit us soon and check out our new space. Please let us know if you have any questions. We warmly welcome you back to our property.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

391 reviews from our community

Traveler rating
    109
    132
    100
    32
    18
See reviews for
111
59
21
154
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014 via mobile

The hotel was under construction for my stay so many things were below my expectations for a $200 per night room. The room its self and the staff were both good. The closet was on the small side. The hotel was under renovations so many facilities turned out to be closed. My first day we had fire alarm testing and what sounded like a jack hammer so I wasn't a very happy camper. I also booked the premium or supreme room expecting the executive lounge I enjoy at other Hilton's but there didn't seem to be one. The elevators also shake a lot and the handrails are loose. Over all the room was comfortable and staff were nice but I was dissatisfied with facilities, construction and value for money. I will not stay at this Hilton again.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janewon, Guest Experience Champion at Hilton San Diego Mission Valley, responded to this review, July 25, 2014
Thank you for taking your time to review the Hilton San Diego Mission Valley. I would like to apologize for the noise inconvenience you experienced during your stay. As you have mentioned, we are undergoing a transformation and will have a our executive lounge ready shortly! We have finished renovation in our brand new lobby and driveway. We hope to have you return to our property so that we can better service you! Please let us know if there is anything we can do to go above and beyond during your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Senior Contributor
29 reviews 29 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 13, 2014

They said renovation will end in June when I was booking for July. It is still on and nowhere close to complete. It will probably go beyond July.

Hilton Honors members beware! No executive lounge as "it is under construction too."

Staff is trying their best and have a tough job.

I'd avoid this hotel for now...

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janewon, Guest Experience Champion at Hilton San Diego Mission Valley, responded to this review, July 14, 2014
Thank you for taking your time to review the Hilton San Diego Mission Valley. I would like to apologize for the miscommunication regarding our renovation schedule. Our lobby transformation will be finished at the end of July and we will have our executive lounge available soon thereafter. We hope that as we finish our renovation, you will continue to stay with us. We want to better service you than before. Please let us know if you have any questions or comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 11, 2014

I had a great experience at the Hilton even though they were remodeling their lobby. The location is close to the airport and local chain restaurants only a few feet literally away. I had a great time there the room was super clean and the service top notch. Hilton will be my go to hotel from now on!!!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janewon, Guest Experience Champion at Hilton San Diego Mission Valley, responded to this review, July 14, 2014
Thank you for taking your time to review the Hilton San Diego Mission Valley. We are glad to hear that you enjoyed your experience with us. As you mentioned, many of our guests enjoy our central location nearby the airport, local attractions and a shopping centre. We would love to have you return back to our property so that we can continue to bring you top service! Feel free to let us know if you have any questions. We warmly welcome you back to our property.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cucamonga, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2014

This hotel was horrible. Dirty, loud and smelled. Reservation area was in a hallway. Pretty sure my CC info was stolen as I checked out. Locks on bathroom door was on outside and one of my employees got locked in the bathroom for over a half hour. I will never stay here again. They should pay us to stay there.

  • Stayed July 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janewon, Guest Experience Champion at Hilton San Diego Mission Valley, responded to this review, July 11, 2014
Thank You Larry for taking your time to review the Hilton San Diego Mission Valley. We would like to apologize for the inconvenience you experienced during your stay with us. I would like to assure you that your Credit Card information has not been stolen. We take top priority in ensuring the security of our guests's information. If you have any questions or comments, please feel free to contact our hotel directly. We warmly welcome you back to our property!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed July 9, 2014

They are currently remodeling. When asked when they would be finished, I was told July. I checked in July 8th. Not even close. As a result we were directed to a tent to check in. The front desk is in one of the "ballrooms". They should have shut down the hotel to remodel rather than try to keep going.

Then expect to get charged for self parking and wireless internet.

They should discount rooms during construction and include whatever costs to cover parking and internet in their room rates. Nice try but a bad experience overall.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janewon, Guest Experience Champion at Hilton San Diego Mission Valley, responded to this review, July 11, 2014
Thank you for taking your time to review the Hilton San Diego Mission Valley. We deeply apologize for the miscommunication regarding our renovation schedule. We will be finishing our lobby renovation at the end of July. Please feel free to call our hotel directly and ask for different packages that include wifi, parking and/or breakfast in the rate. We hope to have another opportunity to better service you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mission Viejo, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 7, 2014

Amazing hotel! Services were great: Room was newly remodeled, everything looked new inside including the bedding. A hot breakfast was included and it came with waitering service too. I can't forget the free parking which topped off our very pleasant stay at this Hilton. One of our best stay. We are certaintly going back next year!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janewon, Guest Experience Champion at Hilton San Diego Mission Valley, responded to this review, July 11, 2014
Thank You for taking your time to review our property. We are glad that you enjoyed our newly renovated rooms, top service and delicious breakfast. We hope to service you and the Jehovah Witness Group continuously throughout the coming years. Please feel free to let us know if you have any questions, special requests or comments! We look forward to servicing you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton San Diego Mission Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton San Diego Mission Valley

Address: 901 Camino del Rio South, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #141 of 270 Hotels in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Diego Mission Valley 3.5*
Official Description (provided by the hotel):
The most ideal location in San Diego! The Hilton San Diego Mission Valley hotel is centrally located off the 5, 8, 163 and 15 freeways. Easily accessed from all San Diego businesses and attractions. Just minutes away from all Military bases and offices too. Perfect for both the business traveler as well as the family vacations. Just minutes to the Airport and all of San Diego's beaches. Our Mission Valley hotel is the perfect place to start your trip for what ever reason brings you to the most perfect place on Earth. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Hotels.com, Cheap Tickets, Hilton Hotels, Tingo, Priceline, Agoda and Venere so you can book your Hilton San Diego Mission Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Diego Mission Valley Hotel San Diego
Hilton Hotel San Diego
Hilton Mission Valley
San Diego Hilton

Owners: What's your side of the story?

If you own or manage Hilton San Diego Mission Valley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.