I stayed here during Comic Con. I chose this place because it was central to the Con, Zoo, La Jolla, Wild Animal Park, and Legoland. It is a bit inconvenient due to distance to stay here if your main focus is the zoo, Gaslamp, or the Con. At the same time the hotel is quieter because it's away from the crowds. Parking is free and easy and they offer free WiFi. The hotel is on the small end. There are only 3-4 floors. However, I found this a plus because I never felt the hotel was crowded even though the hotel was booked. We had a room next to the elevator even though I specifically requested not to be near the elevator both online and by phone. Luckily the noise wasn't an issue. We had a leak in the ceiling in the bathroom that got our stuff on the bathroom counter wet. The staff fixed and cleaned up the problem before we came back to our room from Comic Con. The beds were fine. The room was small with two queens but was adequate for a family of 4. We were just there to sleep anyway. The weight room was small but adequate with a few treadmills. It only had one bench though and free weights only went up to 30 lbs. I did not eat breakfast there but the eating area is quaint and clean. The staff is what made this place stand out. The night time front desk manager, I think his name was Alex, was a big help. He was very courteous and made check in fast and easy at 11pm. He even called a cab for me at 3am so we could get to the Con early. Paaris, the day time front desk manager, was also friendly and helped correct my bill. The hotel charged me at a higher rate than what was quoted through the online reservation. Every staff member I encountered was friendly and helpful. A staff member pushed the elevator button for us before we got there in the lobby even though he wasn't using the elevator. He saw us carrying a lot of stuff we got from the Con and tried to make our lives easier. Although I was not eating breakfast, I happened to be standing near the area and an employee approached me and explained to me the menu and buffet process just in case. He then asked the reason for our stay and struck up a conversation about Comic Con. To summarize, we were given a room near the elevator even though we requested specifically not to have such a room. We had a leak in the bathroom ceiling. We were overcharged for our stay. Yet with all of these problems, I would still stay here again. It's a basic hotel with adequate rooms, but the staff makes this place stand out. Thanks for everything!!! The bigwigs for this hotel should recognize the staff for their A+ attitude.
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- Also Known As:
- Hilton Garden Inn San Diego Del Mar Hotel San Diego
- Hilton San Diego
- San Diego Hilton