We stayed at the HGI for four nights on a recent vacation to San Diego, although you are a good 20 minutes away from down town it is an easy drive to most attactions. We enjoyed driving across to La Jolla Cove in the evening to watch the sunset. We had a bed and breakfast package
which gave us coupons for every morning and we enjoyed the buffet, our children enjoyed the choices from the 'kids corner'. The rooms didn't have an in-room safe which was a surprise, we ended up leaving valuables in a safety deposit box at the front desk - based on the difficulties the staff had accessing this facility it is apparently not used very often. When my wife closed out the box on the day of departure we had the somewhat comical experience of being asked to complete an application form to use the box, so we could sign the same form to recover our contents and hand back the key! Nonetheless staff were always very pleasent and helpful particulalrly the breakfast servers who were always keen to provide advice for our day ahead. Great spot, true to all the positive reviews. Clearly they work hard to deliver value for money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 5, 2012
Thank you very much for taking the time to provide us with valued feedback. I would like to apologize for any type of delay with usage of our safety deposit box; however I am happy to hear that it worked out for your needs. We are pleased that you enjoyed our location, service, and overall stay. We look forward to having you as our guest for your next trip to San Diego!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.