We stayed at the HGI for four nights on a recent vacation to San Diego, although you are a good 20 minutes away from down town it is an easy drive to most attactions. We enjoyed driving across to La Jolla Cove in the evening to watch the sunset. We had a bed and breakfast package
which gave us coupons for every morning and we enjoyed the buffet, our children enjoyed the choices from the 'kids corner'. The rooms didn't have an in-room safe which was a surprise, we ended up leaving valuables in a safety deposit box at the front desk - based on the difficulties the staff had accessing this facility it is apparently not used very often. When my wife closed out the box on the day of departure we had the somewhat comical experience of being asked to complete an application form to use the box, so we could sign the same form to recover our contents and hand back the key! Nonetheless staff were always very pleasent and helpful particulalrly the breakfast servers who were always keen to provide advice for our day ahead. Great spot, true to all the positive reviews. Clearly they work hard to deliver value for money.

Talk about above and beyond customer service!

When Fedex failed to deliver the materials for my presentation to a nearby firm, the staff bailed me out by printing out the gazillion color copies I needed. So grateful. Presentation went off without a hitch.

I had been accustomed to staying at the Torreyana Road Hilton when I visit my client here but they were full so I ended up at HGI, and found this to be the better experience, even if I did have to drive five more minutes in the morning. Clean rooms and hallways, decent breakfast (not included), more lunch options (at better prices), easier to use business center, and the bed was amazing. I did have a little noise problem in Rm 303 - or maybe the guy in 305 was hard of hearing and needed the TV extra loud.

We had an awesome experience at this Hilton Garden Inn. Check-in was nice and friendly and our room was ready even though we arrived RIGHT at 3pm. I would say it's not worth the upgrade to a king room with a balcony as our looked out onto nothing (concrete walls), but you could get some fresh air I guess. We went to the beach area for a walk/run with their instructions and brought Thai food back for dinner. We had a call as we walked in the room with food asking if everything was satisfactory, and when we requested a bottle opener, we had glasses and the opener brought promptly! Top-notch and prompt service, room was clean and large, good stay. We drove down to the San Diego airport the next morning and had dropped the rental car and gotten through security within an hour, very good option for staying outside the downtown area.

This is a fairly new run of the mill HGI. Its located just off the highway about 15 minutes north of San Diego and very convenient. The rooms and overall facility were in good shape and the front desk staff was very friendly. I was a bit surprised that breakfast was not included in the rate as most HGIs I've stayed at have included breakfast. I thought this was a standard thing for all HGIs but I guess it must vary by location. Overall I would recommend this hotel.