Talk about above and beyond customer service!

When Fedex failed to deliver the materials for my presentation to a nearby firm, the staff bailed me out by printing out the gazillion color copies I needed. So grateful. Presentation went off without a hitch.

I had been accustomed to staying at the Torreyana Road Hilton when I visit my client here but they were full so I ended up at HGI, and found this to be the better experience, even if I did have to drive five more minutes in the morning. Clean rooms and hallways, decent breakfast (not included), more lunch options (at better prices), easier to use business center, and the bed was amazing. I did have a little noise problem in Rm 303 - or maybe the guy in 305 was hard of hearing and needed the TV extra loud.

We had an awesome experience at this Hilton Garden Inn. Check-in was nice and friendly and our room was ready even though we arrived RIGHT at 3pm. I would say it's not worth the upgrade to a king room with a balcony as our looked out onto nothing (concrete walls), but you could get some fresh air I guess. We went to the beach area for a walk/run with their instructions and brought Thai food back for dinner. We had a call as we walked in the room with food asking if everything was satisfactory, and when we requested a bottle opener, we had glasses and the opener brought promptly! Top-notch and prompt service, room was clean and large, good stay. We drove down to the San Diego airport the next morning and had dropped the rental car and gotten through security within an hour, very good option for staying outside the downtown area.

This is a fairly new run of the mill HGI. Its located just off the highway about 15 minutes north of San Diego and very convenient. The rooms and overall facility were in good shape and the front desk staff was very friendly. I was a bit surprised that breakfast was not included in the rate as most HGIs I've stayed at have included breakfast. I thought this was a standard thing for all HGIs but I guess it must vary by location. Overall I would recommend this hotel.

This hotel is almost 20 miles north of Downtown San Diego. It is in a very quiet neighborhood, right across from Torey Pines apartment complex. If you are looking for a hotel close to city center of San Diego then this is not your hotel. This hotel is closer to La Jolla area.

It looks fairly new. Clean and parking is free. Internet is also free and pretty fast connection. The bed is a little on the soft side, perhaps it's firm enough for some people. Good shower pressure. Nothing extraordinary about this hotel.

Because of its location, this hotel will be perfect for those that really want to get away, far from the crowds.