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“cool place to stay” 4 of 5 stars
Review of Hard Rock Hotel San Diego

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Hard Rock Hotel San Diego
4.0 of 5 Hotel   |   207 5th Avenue, San Diego, CA 92101   |  
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Sleep With the Fishes
Ranked #59 of 270 Hotels in San Diego
Cicero, New York
1 review
2 helpful votes 2 helpful votes
“cool place to stay”
4 of 5 stars Reviewed February 7, 2014

Our stay was very nice. The hotel smells very fresh and clean. We traveled with a 2 year old and was hard to resist the party atmosphere. A great place to stay on business to have a nice time at night...or perfect for people that just want to have fun! Staff was awesome.

Room Tip: Room is on the smaller side.
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, February 10, 2014
We love to hear that your whole family enjoyed our hotel. Thank you for sharing your feedback with us, Katie! We look forward to seeing you for future family vacations.
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2,488 reviews from our community

Traveler rating
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    675
    237
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    99
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (533)
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English first
Sacramento, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 6, 2014

My stay at the Hard Rock Hotel in San Diego was very enjoyable. The room was an upgrade for me and it was clean and well appointed. The staff was professional and answered any questions that I had. I enjoyed my stay at the hotel.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, February 7, 2014
Hi Terry, Thank you for sharing your awesome feedback about our employees and your suite. We are so glad you loved everything about your stay.
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Seattle, Wa.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

All of the staff were very helpful but, I most remember a man who hepled us with our room. He removed all of the alcohol, from our room, at my wife's request. I think his name was Willie. He was very understanding and very accomodating. Also, the valet staff were very helpful in helping us to find different destinations. Just plain great people. Thank you very much.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, February 7, 2014
You're very welcome, Sim H. Thank you for sharing your amazing feedback with us, and we'll share it with our team! We're thrilled you had such a great visit and that you enjoyed interacting with our employees. We'd love to see you again!
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Omaha
1 review
5 of 5 stars Reviewed February 6, 2014

I loved every bit of my stay at Hard Rock. The staff was pleasant, helpful, and just great people! All of the facilities are neat and clean and I had a fantastic time at the club (All Access Pass---thank you ). The atmosphere is hip, modern, and just downright fun! I would definitely recommend this hotel for anyone staying in San Diego who is looking for a fun place to stay!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, February 7, 2014
Hi S. H., we really enjoyed reading your rockin' review and we're excited to share it with our team! It's wonderful to hear that you had such an amazing experience and that you'd recommend our hotel to anyone coming to San Diego. Thank you for the awesome compliment!
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Annapolis, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 6, 2014

EXCELLENT customer service. EVERY staff member that I encountered during this trip greeted me with a smile and made me feel welcome. Staff members were knowledge and extremely helpful. Caution...If you stay on the weekend, get a room on a high floor. Club 207 which is located on the 1st floor is on and poppn'

Room Tip: On the weekends, request rooms on high floors to avoid the noise from the streets.
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, February 7, 2014
Thank you for your excellent review, MShar70! We pride ourselves on having exceptional service and we're thrilled you shared your feedback about it. We hope to see you the next time you visit San Diego!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 6, 2014

Great place to stay for a conference at the convention center. Saturday night was a little noisy in the halls, but that can be expected of a younger crowd who was not there to talk about school things! :)
Service was great, terrific location close to shopping, meetings, restaurants and bars.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, February 7, 2014
Hi LC9002, it's so great that our location worked out perfectly for your conference. Thank you for taking the time to share your experience with our terrific service and location!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 5, 2014

I was not too impressed with the room. For the price, I was expecting more, but various things were broken in the room and there was literally a hole in the wall. The worst part was that I found what looked to be like vomit stains on the curtain between the bedroom and bathroom

  • Stayed January 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in San Diego
#14 Spa Hotel in San Diego
#20 Luxury Hotel in San Diego
#24 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Official Description (provided by the hotel):
Hard Rock San Diego Hotel downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock

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