We stayed 2 nights in Andaz. The hotel is a trendy and hip boutique hotel with a very good location. You are 2 minutes away from Gaslamp district, where all the action was going on. The front desk and the valet service was nice and friendly. Valet service is so expensive (50 usd) Instead, park your car at the closest parking lot for around 25 usd/night. Check in was smooth, pool terrace is nice to have a drink. We did not have any problems in Andaz.