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“Great customer service!” 5 of 5 stars
Review of Andaz San Diego

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Andaz San Diego
4.0 of 5 Hotel   |   600 F Street, Gaslamp Quarter, San Diego, CA 92101 (Downtown)   |  
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Good Morning Sunshine
Ranked #79 of 271 Hotels in San Diego
GreenLeadersSilver level
Reno, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Great customer service!”
5 of 5 stars Reviewed May 15, 2013

Wonderful hotel. Lots of complimentary snacks and drinks with the room. Clean, modern decor. Excellent service and the staff was very friendly and helpful. Only complaint was noise in room-right behind elevator on 6th floor led to rumbling constantly and early on the morning there was noise from the roof that sounded like furniture being dragged for at least an hour. I would definitely stay here again but not in room 634.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rusty_Middleton, General Manager at Andaz San Diego, responded to this review, May 23, 2013
Dear GVB23,
Thank you for taking the time to share your feedback about your stay. I am glad to hear that you enjoyed our fresh feel and that our staff could accommodate your needs, I will make sure to pass on the compliment to our team. Please let me know if I can be of any assistance in booking your next stay with us to ensure that you are in a more quiet location.
Kind regards,
Rusty Middleton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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863 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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English first
Catania, Italy
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

This hotel was great in every way... very very clean rooms.. glass walls, glass showers, and nice setup all around... very nice rooftop bar with fantastic crowds and the poolside is nice too. All the staff have been super awesome and professional since I've been here and I've been here for 2 weeks. They almost go outta of their way to make sure I was taken care of. The location is in middle of Gaslamp so only blocks from Petco or steps from 5th Ave. I rate the gym a little low since not much equipment and I was hoping for a sauna, but it works for a little cardio. Breakfast isn't free but is made to order and fantastic views since it's on the rooftop. Plenty of amenities around. Highly recommend!!

Room Tip: some of the views are better than others... if you can get a room on the front side of the hotel, th...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rusty_Middleton, General Manager at Andaz San Diego, responded to this review, May 23, 2013
Dear Koronakidd,
We are delighted to hear that you enjoyed our rooms and amenities and that the staff was accommodating to your needs. We hope to welcome you back for future stays. Thank you as well for your recommendation, your referral is our biggest compliment!
All the best,
Rusty Middleton
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Ann Arbor, Michigan
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 7, 2013

Yes,no place to unpack suitcase. Very small room Bathroom has no door Shower leaked all over floor. Service and attentiveness of staff great, room service quick and good, valet expensive but expected. Rooftop bar great but was raining the 3 days we were there Close to everything

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sawyer Michigan
Top Contributor
171 reviews 171 reviews
18 hotel reviews
Reviews in 60 cities Reviews in 60 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 2, 2013

Chic hotel just east of main gaslamp streets. Cool rooms if you get a larger one. Keurig coffee room, wonderful staff and close to resturants. Awesome roof pool and bar and lounge. GREAT food for breakfast lunch and dinner.

Room Tip: Ask for one facing the street. The views aren't great as you are in town but the roof top pool...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 29, 2013

I had a very short stay so I can't comment on all the amenities as I normally would. I was really wowed by the art and design of this hotel, from the large painting in the reception area to the European-style bath/shower in my room. It was a treat to visit the rooftop bar at night and gaze across the pool at beautiful views of the San Diego's Gaslamp district and the rest of the city. A large blue-flamed fire pit kept us warm on the roof in the evening, as did the bright sunlight at breakfast on the roof the next day. I found the staff incredibly responsive and helpful. The location is perfect for a San Diego "city life" visit (rather than a beaches/hiking/watersports-style visit). I hope to be back soon.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 16, 2013

We had a suite here and the room was amazing. Saw the standard room and it is a little small. However, if you're not spending a lot of time in the room, then the standard is fine. The staff was very friendly and helpful. The rooftop bar is very nice. Good vibe on a Saturday---yes, drinks are expensive, but welcome to going out downtown!

Room Tip: If you can afford suite, upgrade!
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington State
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

Very cool, sophisticated vibe at the rooftop nightclub. Tons of people nicely dressed. Drinks seemed a little overpriced, bartenders seemed too swamped for friendly service. We didn't stay at the hotel, but had a really nice tour of a couple of rooms by a helpful staff member. They're sleek and nice, if a little small.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz San Diego

Address: 600 F Street, Gaslamp Quarter, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in San Diego
#18 Green Hotel in San Diego
#24 Luxury Hotel in San Diego
#33 Business Hotel in San Diego
#36 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Andaz San Diego 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andaz San Diego Hotel San Diego
Ivy Hotel San Diego
Ivy San Diego

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