This hotel wants to be a "W" want to be and acts like its hip but it comes off as pretentious.
CHECK IN: I'm not impressed that they use iPads ( which of course they told me at least 2 times) to check me in so long as the reception is quick and seamless, which it isn't here. You can't tell who is a greeter/host and who is not and you're not sure where to or to whom you go to check in. At least 2 other guests ended up talking to someone who wasn't a check in agent and they got very frustrated by it.
FACILITIES: The hotel itself is very worn and needs a lot of TLC. The carpets in the halls were heavily stained, ripped in spots and didn't appear to get vacuumed too often as I saw the same piece of trash on the floor 3 days in a row. The hall walls are scuffed and dinged and need a paint job.
They also use a wood laminate floor through out and several places in the buildings showed raw wood and heavy damage that had not been addressed. The wood flooring in my bath was uneven and may have had water damage in the past.
They have no parking per se but use a lot around the corner and charge $35/day which is pretty hefty compared to other hotels I've stayed at in San Diego.
NOISE: They have a disco and bar on the roof and the first floor during the weekends. Even being on the 4th floor you could sometimes hear the beat of the music in your room as well as drunk guests in the halls. Likewise, guests used a metal stairwell that is in the inner open center of the hotel and having a room that faced the inner wall you could hear the clanging of the footsteps on the metal treads as well as the language of the guests. When I mentioned this to a "host" I was informed it's a work in progress and they would look into it.
Rooms: Despite all that, the beds were comfortable, had great sheets and pillows and were nicely appointed with free drinks and snacks. The room could use more than 1 chair especially when 2 people share the room.
LOCATION: in the Gaslamp District so its convenient to restaurants and other San Diego attractions.
Would I go back? Probably not given the number of other good hotels in San Diego.
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- Also Known As:
- Andaz San Diego Hotel San Diego
- Ivy Hotel San Diego
- Ivy San Diego