We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautifully Done, Great Staff” 4 of 5 stars
Review of Andaz San Diego

Save Saved
You added Andaz San Diego to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Andaz San Diego
4.0 of 5 Hotel   |   600 F Street, Gaslamp Quarter, San Diego, CA 92101 (Downtown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Good Morning Sunshine
Ranked #70 of 270 hotels in San Diego
GreenLeadersSilver level
Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
“Beautifully Done, Great Staff”
4 of 5 stars Reviewed March 19, 2013

This is a fantastic boutique hotel (a Hyatt property, but you'd never know it as there's no in-your-face branding). The staff is extremely well trained and eager to help in any way they can, you are greeted with a glass of wine while someone with an iPad checks you in (no need to stand in lines), and the rooms are hip, clean, large and comfortable. The hotel is only 1 block from the Gaslamp district, with all the clubs and restaurants. And if you want to check out the clubs at the hotel (rooftop pool club as well as a sexy basement club) the front desk is happy to give you a wristband so you don't have to wait in line. Attention to detail is great, e.g. at night each elevator has an attendant to prevent non-guests from exiting at any of the floors with rooms.

I hate not giving this a 5 star review, but the only fly in the ointment is that the room windows are not double-paned or sound insulated. And being 1 block off Gaslamp makes for some late night noise that goes above normal city sounds.

All in all, an absolute gem and we look forward to coming back again and again.

Room Tip: Ask for a top floor (there are only 6), and the king rooms with exhibition showers are fantastic.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

778 people have reviewed this hotel

Traveler rating
    418
    198
    77
    48
    37
See reviews for
48
304
39
247
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Greensboro, NC
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 18, 2013

My husband and I travel fairly frequently, so I guess I've become increasingly difficult to impress. Well...consider me IMPRESSED. From the moment we arrived, the Andaz completely knocked my socks off. The hotel staff are gracious hosts, offering help, suggestions, refreshments, anything you need. Every single person I interacted with at this hotel was professional. Beyond the excellent service, the rooms and the hotel itself are just stunning. The glass shower, with the option to have a waterfall shower, was very cool. The decor is modern and the entire hotel is spotless. The rooftop pool and lounge area is beautiful and comfortable, with gorgeous views of the city. The location is perfect as well. It is right in the middle of the Gas Lamp District, with tons of bars, clubs, and shops all around, and less than two miles from Balboa Park and the Zoo. For those with cars, it's a very short drive over to Coronado or Sunset Cliffs. From the snacks and beverages in room each day, to the long "Did you forget something?" list, to the cozy robes hanging in the closet, I felt absolutely cared for and valued here. Thank you!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 16, 2013 via mobile

The motel is nice. The rooms are clean and the bed is the best of the best. I really enjoyed everything but look out when it comes to eating. The food is no where close to being a good deal for what you pay. They should at least offer a continental breakfast! Don't think I am petty but they even charge 15 dollars for the laundry bag!

  • Stayed March 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman Oaks, CA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 15, 2013

Stayed on the 6th floor, just below the roof deck. There was noise in the evening --bad, but not unbearable. I should have asked to move them, but I figured, how much worse can it get?

Then at 5:30 am I was awakened by a thunderstorm. Oh, wait, it wasn't a thunderstorm -- it was the staff setting up breakfast on the roof, apparently with a cash bonus for whoever could make the most noise. I'm no stranger to this kind of thing -- I live in an apt beneath the least considerate person in the world; this woman apparently wakes up and puts on her high heels before her deodorant -- but believe me this was LOUD. They are literally demolishing a building across the street from the Andaz and it made less noise.

This may seem like a small and very individual complaint, but this being a HOTEL, you'd expect them to consider the effect of setup noise on guests. This must happen every time there is an event. How could the staff miss such a major detail? (Yes I called to tell the front desk, and no, it didn't get any quieter.)

My advice: Avoid the 6th floor... or just avoid the whole hotel. It's not like there's any shortage of nice places to stay in San Diego.

Room Tip: Avoid the 6th floor
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2013

Let me start by saying this is for the urban, metro style person, I was in a boys trip celebrating a friend's 40th.
The crowd is very sophisticated.
Great rooms, the staff was extremely friendly and helpful. They smile all the time and they rush to offer assistance.
Great roof pool during the day to relax and at night to party.
The hotel have 3 DJs with different music styles, if you want to party in your hotel this is the place to be. A lot of good looking upscale people.
The location is gold, in midst of what the action is in San Diego if you want to go out and hit the clubs and restaurants

Room Tip: Ask for the king size suite.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Top Contributor
104 reviews 104 reviews
100 hotel reviews
Reviews in 76 cities Reviews in 76 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed March 4, 2013

After an exemplary stay at the Andaz Liverpool Street, expectations were running high. An attractive Sunday evening rate finally fell below my company threshold, so I seized the opportunity. While this hotel is one step below the Andaz Liverpool, this hotel would still rank in my top 15%.

The Andaz brand has mastered the first impression. Entering the hotel is truly transformational. It’s the informal nature of associates waiting in hand with iPads. It’s a lobby design which invites people to relax and pass the time. It’s the associate bringing a cold beverage before commencing the check-in process. Finally, it’s the associate walking guests to the elevator. This is the way every hotel stay should begin, and the definition of exceptional service. If the other 22 hours of my stay were as impeccable, then this would be my number one hotel.

The room layout is an open format. The operative word is open, as the glass shower is in the middle of the room. In essence, there is no privacy on the shower. The only secluded area is the water closet. Layout aside, the shower is glass and tiled – very elegant. Robes were also available. The towels were sizeable but not particularly soft. I also noticed three long hairs on the shower base – an unappealing surprise at a top-notch hotel. The bedroom area featured a king-sized bed, desk, and flat screen TV. The furnishings were contemporary. Case in point, the wood headboard extends over the bed and exudes class. There is also a refrigerator and mini-refreshment area. The hotel offers complimentary light snacks and non-alcoholic beverages – a concierge lounge experience without having to leave the room.

Outside the room, the rooftop is the hub of the hotel’s recreation. The fitness center, pool, nightclub, and restaurant are all located on the top floor. The fitness center is open 24 hours. The equipment included three treadmills, two elliptical machines, one bicycle, and several weight-lifting pieces. The treadmills had built-in TVs.

My only in-hotel meal was breakfast on Monday morning. This was the low point of my stay. I arrived shortly after 6:30, and there was one other person there. The two associates were cleaning the bar and not particularly interested in serving breakfast. I had to call the server’s attention to place the order and pay the check. The food was lukewarm. I would have requested them to wave the charge if the breakfast was not included in my rate. Suffice to say, you get what you pay for.

The breakfast was not my only qualm. First, there were two dirty glasses outside the room when I arrived. These made me pause for a moment, and I tentatively opened the door thinking the room may have been occupied. Second, the aforementioned hairs raised concerns about attention to detail. Finally, I heard that the lively nightclub causes noise to reverberate on weekends. Fortunately, my stay was on a Sunday night. Unfortunately, the ambitious and early-rising street cleaning crew woke me up at 4am.

In summary, this hotel has the potential to be exceptional. But like many hotels, inconsistent service and lack of attention to detail often lead to their demise. The Andaz falls squarely into this category – a very good hotel that could be great.

Pros: Vibrant, inviting lobby; open room layout with contemporary furnishings

Cons: Inconsistent service, lack of attention to detail

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2013

Came here from the frigid East coast to celebrate my birthday.. Amazing hotel nestled in the Gas Lamp District with an awesome view of Petco Park, the convention center and Coronado Bridge. Service was top notch with very friendly people. Decor was very contemporary and modern. What blew me away was the beautiful room with the open glass shower/jacuzzi style tub. The hotel on Friday and Saturday is a hot spot. The rooftop bar named the IVY was great.. Lots of good looking people to mingle with but what really blew me away was the nightclub in the basement.. Holy Crap!! Stepped into another world.. "OFF THE HOOK".. Could have danced the night away.. I would stay here again.. and I recommend you give this hotel a try.. It's worth it..

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Andaz San Diego? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Andaz San Diego

Address: 600 F Street, Gaslamp Quarter, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in San Diego
#18 Green Hotel in San Diego
#22 Luxury Hotel in San Diego
#34 Business Hotel in San Diego
#35 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Andaz San Diego 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Travelocity, Priceline, Otel, HotelsClick, Despegar.com, Hotels.com, BookingOdigeoWL and Venere so you can book your Andaz San Diego reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Andaz San Diego Hotel San Diego
Ivy Hotel San Diego
Ivy San Diego

Owners: What's your side of the story?

If you own or manage Andaz San Diego, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.