My husband and I travel fairly frequently, so I guess I've become increasingly difficult to impress. Well...consider me IMPRESSED. From the moment we arrived, the Andaz completely knocked my socks off. The hotel staff are gracious hosts, offering help, suggestions, refreshments, anything you need. Every single person I interacted with at this hotel was professional. Beyond the excellent service, the rooms and the hotel itself are just stunning. The glass shower, with the option to have a waterfall shower, was very cool. The decor is modern and the entire hotel is spotless. The rooftop pool and lounge area is beautiful and comfortable, with gorgeous views of the city. The location is perfect as well. It is right in the middle of the Gas Lamp District, with tons of bars, clubs, and shops all around, and less than two miles from Balboa Park and the Zoo. For those with cars, it's a very short drive over to Coronado or Sunset Cliffs. From the snacks and beverages in room each day, to the long "Did you forget something?" list, to the cozy robes hanging in the closet, I felt absolutely cared for and valued here. Thank you!!