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“Good location, nice staff but unfriendly sales representatives” 4 of 5 stars
Review of Wyndham Harbour Lights

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Wyndham Harbour Lights
911 5th Avenue, San Diego, CA 92101 (Formerly Fairfield) (Downtown)   |  
Hotel amenities
Ranked #82 of 269 hotels in San Diego
GreenLeadersBronze level
Atlanta, Georgia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Good location, nice staff but unfriendly sales representatives”
4 of 5 stars Reviewed May 30, 2013

The hotel is downtown and close to everything. It is walking to distance to a lot of things and very close to the bus line. If you got a car, expect to pay over $30 a night so we opted out getting a car. The hotel was really nice. It was clean and comfortable. I was told it was noisy but I didn’t hear any noise from the other rooms. I heard a little outside noise but it wasn’t much. We had a full kitchen. The hotel also has a gym. My only complaints are the lack of amenities (pool, restaurant, etc.) and the pushy sales people in the lobby. The sales representatives were pushy and unfriendly. The other hotel staff (cleaning, front desk, host, valet, etc.) was all really nice. Had I not listen to the sales pitch, it would’ve been almost perfect. However, I got zoo tickets out of it. They said it would take 45 minutes but it took us 2 hours of me telling them no and them trying to convince me to upgrade. Our sale rep was nice, but his additional help from a manager and another sales rep really got on my nerves.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Garden Grove, California
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 25, 2013

So I just spent 4 nights here (Monday-Friday) and it was a great little hotel. I am a Wyndham vacation owner, so I've come to expect things from staying at their properties. I'm actually writing this revie while sitting at another property on vacation. =) I stayed at this resort as I just came back from overseas and am currently bouncing timeshare to timeshare to stay close to work until I move out of the area. Here are the pros and cons.

Great location - on Fifth Avenue within walking distance to just about everything and anything downtown. Horton Plaza is one block west, Petco Park is less than a mile away. Restaurants, bars, shopping malls, grocery stores, you name it, you'll probably find it.
Very friendly staff - check in was easy and the doormen greeted you every time you came and went.
Nicely decorated clean rooms - my room had a small kitchenette with 2 burners (no oven), a full sized refrigerator, dishwasher, bath, a dining table for two, and couch. Drawers were well stocked, they had a bottle opener for my bottle of wine. They left me a laundry basket in the closet and I had more towels than I knew what to do with them.
Laundry facilities available in the basement if you need - I didn't wash my clothes this trip so I can't say much about the machines.
They offered different things during the week, pizza sampling, cookies. They had sweet tea in the afternoon at the front desk and a popcorn machine in the lobby as well.
Free Wifi - major plus. Most places have it, but every now and then, I run into that one location that doesn't give me internet access for free.

EXPENSIVE parking - It's $31 a day with in and out privileges. I just parked in the ACE lot to the back of the hotel if I couldn't find street parking. It was $15 for 10 hours. Street parking is free after 6pm, but you need to pay attention to what day they do street sweeping.
Loud street noise - Okay, this is downtown San Diego, a place lined with bars and night clubs. The noise is expected. I put it in the Cons section so you would know just in case you were looking for a place for peace and quiet. I could definitely hear the folks on the street hooting and hollering, but it didn't bother me. I was there for the location and atmosphere.
The view - Everyday I looked out my window, I got the view of the parking lot and Hustler store. I had a room on the back side of the hotel towards 6th Ave. I know, you really can't pick what you look at, but I'm just letting you know you will see the neon lights of the Hustler store if you are not on the 5th Ave side.

Overall, I enjoyed this hotel. Minus the washer and dryer I'm used to having in my room when I stay at their regular vacation resorts, this was very nice. If you're staying here, it's because of the location. I did not have any experience with the pushy timeshare folks as I was only home from 4pm-6am. I guess that was the plus about having to be at work all day.

Room Tip: Try to get a room on the higher floors so you won't have as much noise.
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sacramento, ca
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed May 7, 2013

We recently stayed here with 4 other couples (each in their own room). This was our 2nd stay at this property. We love it for the location. 5th Avenue has tons of places to visit (bars, restaurants, shops). The biggest drawback may be the parking issue. We were fortunate not to have to pay to park. One of the couples did pay each day and another parked over at Horton Plaza (the mall 1 block away) for $10 a day .... much less than the $30+ for the valet.

The rooms were nice. We happened to have a room on the odd side of the building (away from 5th Ave.). They were quiet on that side of the building. The others were on the 5th floor facing 5th Ave. but since they were up higher, the noise was much less. It is great for people watching if that is what you like. The King size bed was comfortable but I'd hate to have to spend the night on the sleeper sofa.

The kitchenette's were ok.... large refrigerator, microwave (a decent size) and cooktops. (no ovens). They also had cookware, glassware, and utensils but who is cooking much when you have so many good places to eat near by.

We also had a similar complaint as others.... the "group presentation" was anything but a group. Each couple did get their own personal rep to sell them WorldMark ownership. Avoid this unless you want to spend 90 minutes of your vacation being pushed to buy. They did compensate you for you time with AMEX gift cards ($75) but don't go to this for their "breakfast". That was a muffin or bagel and some juice and coffee.

Lastly.... enjoy this place for what it is. A timeshare which offers some comforts of home and is located in a lively area.

Room Tip: The higher the room the less noise you'll hear. The best rooms are 704, 706, 708. They have ba...
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 2, 2013 via mobile

The location of this hotel is great. Parking is very pricey, however, and there is no hotel shuttle whatsoever. Be prepared to take city transportation if you want to go anywhere outside of walking distance. The room was clean but roadside noise was very audible, and the kitchen area is so small it's hard to keep the counters clear. The sink is about the size of a piece of paper, and the dishes don't fit very well into the washer. Speaking of which, the dishwasher didn't clean very well so we had to hand wash a lot of items. This would all be manageable, however, if not for the extremely pushy people trying to get you to attend owner meetings. We actually tried attending the "group presentation" the morning after we arrived, and the whole experience was very awkward. Instead of a group presentation, there were a bunch of one on one meetings in the designated area. We milled around after checking in with the concierge, and after 15 minutes a guy came up to us and told us we had to check in at the front desk. My husband and I decided to just leave at this point due to the general confusion and lack of interest in sitting through a one on one sales pitch, and thought this would be the end of it. However...within half an hour of our return to the room the concierge was calling us to reschedule our meeting. I relayed our experience and said we weren't interested in rescheduling at that point, and every day after we received at least one phone call trying to get us to attend a meeting. On our second to last day, they rang at least four times that we were in the room, one time twice in a row. The last time I spoke with the concierge she asked us three times to attend a meeting before we left for the airport in the morning, despite my giving a very clear no on every previous attempt. We were on our honeymoon and there as guests of the owners, all I which I explained to the concierge. The experience was so negative, it really left a bad taste in my mouth about the hotel in general. If you like being hounded, you'll love this hotel.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 9, 2013

Studio with min-kitchen with king size bed has enough space to feel very comfortable for 1 - 2 adults (and one child) .Maintaining temperature in the room is easy. Everything has a modern and new feel to it. Location is ideal as it is close to restaurants, shopping center and area businesses. Staff are young in age and always willing to helpful with a friendly attitude.

Room Tip: Try to get rooms on higher floors and away from the street view. On Saturday nights with a lot of p...
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 5, 2013

What a surprise---- we got a spacious room in an inner city hotel/resort! It's not a big hotel, but the room is big, clean, fresh, well maintained and decorated. It also has a small kitchen with a regular refrigerator and enough cooking ware, we cooked breakfast and light meals in there.

The location cannot be better: close to all public transportation MTS stops.The MTS can take you anywhere, more than 20 miles away from the center of the city in different directions. We did not need to rent a car! (If you have a car, you have to pay $30 a day for parking) Since it is in downtown, tons of eating, entertainment and shopping places are within a few blocks. You can shop in the mall or buy $1 stuff across the street. The noise was very minimum, maybe because we were not on the street side.

The staff members were nice, helpful and friendly. They greeted us when we were in the lobby or in the hallway. They provided plenty information for us to get around. We felt that we were so welcomed. There is steamed sauna and gym in the hotel so you could relax there after a long day.

One thing I need to point out is, not like most hotels, the housekeepers do not change the sheets and replenish the cleaning stuff everyday; (I'm sure they would have a thorough clean after the guests leave) but upon request, they do it for you or send it to you immediately. We think it is a way to save energy and avoid waste so we don't mind.

We had a very pleasant stay there.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 22, 2013

Four of us here during spring break and wished we could've stayed longer! We arrived an hour early and our room was all ready before check in...yay! My cousins devoured the cookies and popcorn as I check us in, and not to mention, every afternoon that followed.

Yes, it's noisy some nights but we were too tired to let it bother us. Be aware that there is construction across the street due to mall remodeling. Therefore, it's noisy in the morning so we wore the provided earplugs.

We liked everything in our clean room... queen bed is comfy, sofa was springy like any other sofa bed, everything in our well stocked mini kitchen worked (coffee maker, 2 burners, fridge, microwave, dishwasher). There was popcorn, coffee, salt/pepper, dish soap, toiletries, and lots of soft towels provided. Whenever we ran out we would ask front desk or the cleaning ladies and they'd gladly bring to us. In the basement you will find an ice machine, vending machines w/snacks and drinks, steam room, sauna, shower and restrooms, and a laundry room which we used...just ask for detergent in the front desk. I didn't stay to watch my clothes but they do have a bench and TV if you want to wait on your laundry.

On our last night, two of us used both the steam room and sauna...I think only 4-6 persons would fit comfortable since they are small rooms.

Everyone on their staff was really courteous and helpful during our week. Didn't attend timeshare presentation since hubby wasn't with me.

*Didn't need to rent a car...bus will take you from airport to hotel...must have exact change $2.25. We bought 4 day pass from kiosk...$15 plus $2 for card...when it ran out we paid $5/day.
*One day we used UBER limo service just for fun! Also, took a taxi from Coronado another night...got tired of waiting for bus.
*If you go to La Jolla eat lunch at Prospect Bar and Grill so you have an awesome view of the beach. Then go to Birch Aquarium after since it's on the way.
*Remember to go in the morning if you want to see the animals awake at the zoo, plus baby panda and mama are only out before noon.
*We walked to seaport village to eat Greek food and watch the sunset, and you can take the ferry across to Coronado island (ate at Peohe's...views are spectacular).
*Farmer's Market is on Sat. mornings in Little Italy... 0.8 miles from hotel...we brought a backpack to carry food back...check out the Catholic Church...reminds me of the one's in Italy.

Room Tip: If noise bothers you ask for room that doesn't face 5th avenue.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Harbour Lights

Address: 911 5th Avenue, San Diego, CA 92101 (Formerly Fairfield)
Location: United States > California > San Diego > Downtown , Gaslamp
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#16 Best Value Hotel in San Diego
#33 Green Hotel in San Diego
#63 Romantic Hotel in San Diego
#91 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Welcome to Wyndham Harbour Lights in beautiful San Diego, CA. Our resort offers stylish downtown loft accommodations with retro furnishings, flat screen TV’s, CD/DVD/Stereo, pull out sofa, mini kitchenettes, and high end bathroom amenities from Bath & Body Works. Our resort has a gym, steam room, and sauna in the lower level for all your fitness needs. We are also pleased to announce the arrival of one of the most requested amenities, complimentary in-room wireless internet! To get connected using your wireless accessible laptop, just follow the simple instructions on the card next to your phone. A list of grocery services, channel listings, and other downtown gyms are provided for you in the front of the guest directory located in your room. If you would like to know more about these services please dial “0” on your phone to reach a member of the front office team. ... more   less 
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Also Known As:
Wyndham Harbour Lights Hotel San Diego
Wyndham San Diego
Wyndham Hotel San Diego

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