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“Great location, but...” 3 of 5 stars
Review of Wyndham Harbour Lights

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Wyndham Harbour Lights
3.0 of 5 Hotel   |   911 5th Avenue, San Diego, CA 92101 (Formerly Fairfield) (Downtown)   |  
Hotel amenities
Ranked #56 of 273 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, but...”
3 of 5 stars Reviewed May 2, 2013

The location of this hotel is great. Parking is very pricey, however, and there is no hotel shuttle whatsoever. Be prepared to take city transportation if you want to go anywhere outside of walking distance. The room was clean but roadside noise was very audible, and the kitchen area is so small it's hard to keep the counters clear. The sink is about the size of a piece of paper, and the dishes don't fit very well into the washer. Speaking of which, the dishwasher didn't clean very well so we had to hand wash a lot of items. This would all be manageable, however, if not for the extremely pushy people trying to get you to attend owner meetings. We actually tried attending the "group presentation" the morning after we arrived, and the whole experience was very awkward. Instead of a group presentation, there were a bunch of one on one meetings in the designated area. We milled around after checking in with the concierge, and after 15 minutes a guy came up to us and told us we had to check in at the front desk. My husband and I decided to just leave at this point due to the general confusion and lack of interest in sitting through a one on one sales pitch, and thought this would be the end of it. However...within half an hour of our return to the room the concierge was calling us to reschedule our meeting. I relayed our experience and said we weren't interested in rescheduling at that point, and every day after we received at least one phone call trying to get us to attend a meeting. On our second to last day, they rang at least four times that we were in the room, one time twice in a row. The last time I spoke with the concierge she asked us three times to attend a meeting before we left for the airport in the morning, despite my giving a very clear no on every previous attempt. We were on our honeymoon and there as guests of the owners, all I which I explained to the concierge. The experience was so negative, it really left a bad taste in my mouth about the hotel in general. If you like being hounded, you'll love this hotel.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    77
    41
    14
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Mililani
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 9, 2013

Studio with min-kitchen with king size bed has enough space to feel very comfortable for 1 - 2 adults (and one child) .Maintaining temperature in the room is easy. Everything has a modern and new feel to it. Location is ideal as it is close to restaurants, shopping center and area businesses. Staff are young in age and always willing to helpful with a friendly attitude.

Room Tip: Try to get rooms on higher floors and away from the street view. On Saturday nights with a lot of p...
See more room tips
  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ashburn, Virginia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 5, 2013

What a surprise---- we got a spacious room in an inner city hotel/resort! It's not a big hotel, but the room is big, clean, fresh, well maintained and decorated. It also has a small kitchen with a regular refrigerator and enough cooking ware, we cooked breakfast and light meals in there.

The location cannot be better: close to all public transportation MTS stops.The MTS can take you anywhere, more than 20 miles away from the center of the city in different directions. We did not need to rent a car! (If you have a car, you have to pay $30 a day for parking) Since it is in downtown, tons of eating, entertainment and shopping places are within a few blocks. You can shop in the mall or buy $1 stuff across the street. The noise was very minimum, maybe because we were not on the street side.

The staff members were nice, helpful and friendly. They greeted us when we were in the lobby or in the hallway. They provided plenty information for us to get around. We felt that we were so welcomed. There is steamed sauna and gym in the hotel so you could relax there after a long day.

One thing I need to point out is, not like most hotels, the housekeepers do not change the sheets and replenish the cleaning stuff everyday; (I'm sure they would have a thorough clean after the guests leave) but upon request, they do it for you or send it to you immediately. We think it is a way to save energy and avoid waste so we don't mind.

We had a very pleasant stay there.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 22, 2013

Four of us here during spring break and wished we could've stayed longer! We arrived an hour early and our room was all ready before check in...yay! My cousins devoured the cookies and popcorn as I check us in, and not to mention, every afternoon that followed.

Yes, it's noisy some nights but we were too tired to let it bother us. Be aware that there is construction across the street due to mall remodeling. Therefore, it's noisy in the morning so we wore the provided earplugs.

We liked everything in our clean room... queen bed is comfy, sofa was springy like any other sofa bed, everything in our well stocked mini kitchen worked (coffee maker, 2 burners, fridge, microwave, dishwasher). There was popcorn, coffee, salt/pepper, dish soap, toiletries, and lots of soft towels provided. Whenever we ran out we would ask front desk or the cleaning ladies and they'd gladly bring to us. In the basement you will find an ice machine, vending machines w/snacks and drinks, steam room, sauna, shower and restrooms, and a laundry room which we used...just ask for detergent in the front desk. I didn't stay to watch my clothes but they do have a bench and TV if you want to wait on your laundry.

On our last night, two of us used both the steam room and sauna...I think only 4-6 persons would fit comfortable since they are small rooms.

Everyone on their staff was really courteous and helpful during our week. Didn't attend timeshare presentation since hubby wasn't with me.

Tips:
*Didn't need to rent a car...bus will take you from airport to hotel...must have exact change $2.25. We bought 4 day pass from kiosk...$15 plus $2 for card...when it ran out we paid $5/day.
*One day we used UBER limo service just for fun! Also, took a taxi from Coronado another night...got tired of waiting for bus.
*If you go to La Jolla eat lunch at Prospect Bar and Grill so you have an awesome view of the beach. Then go to Birch Aquarium after since it's on the way.
*Remember to go in the morning if you want to see the animals awake at the zoo, plus baby panda and mama are only out before noon.
*We walked to seaport village to eat Greek food and watch the sunset, and you can take the ferry across to Coronado island (ate at Peohe's...views are spectacular).
*Farmer's Market is on Sat. mornings in Little Italy... 0.8 miles from hotel...we brought a backpack to carry food back...check out the Catholic Church...reminds me of the one's in Italy.

Room Tip: If noise bothers you ask for room that doesn't face 5th avenue.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O'Fallon, Illinois
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 18, 2013 via mobile

We spent a Monday through Friday at this Wyndham. Staff were all excellent. The location has positives and negatives, but definitely more positives. The negative is its location in the gas lamp district if you want to make it an early night. We weren't there for a Friday or Saturday night, but based on the weekday nights, the volume from the revelers headed home I am sure would be much louder. Wyndham does provide earplugs on the night stands. The positive is its location right in the heart of the restaurant and bar area. Everything is within a short walk, to include a very good public trans system to get further away. We had no need for a rental car, and enjoyed the local area. We will be back to this Wyndham, but may try for a rear room if there over a weekend.

Stayed March 2013, traveled as a couple
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Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed March 17, 2013 via mobile

We stayed on the 6th floor of the Hotel and could hear noise from the local bars every night of our 5 night stay. In addition to this, our room should have been cleaned every three days but no one came to clean the room during our entire stay. Also, we were constantly ask to attend a time share meeting which made me not want to go down to the lobby. As far as the accommodations there was one king size bed and a sofa bed which were positioned right next to each other, not good for a family of four. Some things that were helpful was the friendly staff and the free washers and dryers.

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 14, 2013

Just got home from a 4 night stay at Harbour Lights. First the good- The staff were all very friendly and helpful, opening doors, greeting you like friends, and offering suggestions for whatever you might need (locations of attractions to places to eat, etc.) Being in the Gaslamp District, it is really close to lots of really good restaurants and shopping, plus the architecture of the historical buildings is wonderful to look at. The room was spacious and had everything we needed, including a small kitchenette, there was a microwave, but no oven. It was clean and comfortable. But then, there is the bad- parking costs $30.00 a night, and the valet has to bring your car each time (they were prompt and friendly about it). Along with the Gaslamp District location, there is noise, and lots of it. Right across the street is a bar, no make that several bars, and the patrons like to party hearty, long and loud. If you are a late night person, this might not be so bad, but I'm an early riser. Even still, the noise before dawn woke me up, with street crews working on the roads, and/or power washing the sidewalks. There are also homeless people in the area, who were quite vocal, cursing when the police moved them along in the evening. We were in a room on the 5th floor, facing 5th St. and there were only 2 floors above us. I don't think you could get high enough to get away from the noise. There is no place inside the property to get a snack, or purchase sundries. There is also no courtyard, pool or garden area to be able to take advantage of the wonderful San Diego weather. I am a Wyndham vacation owner, and do not like being asked to go to the "owner update" meetings, which really are sales pitches, though I was able to skip it this time, having just gone to one the week before at another location. As an owner, I don't think I will be returning to this particular property.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Harbour Lights

Address: 911 5th Avenue, San Diego, CA 92101 (Formerly Fairfield)
Location: United States > California > San Diego > Downtown , Gaslamp
Amenities:
Kitchenette Wheelchair access
Hotel Style:
#17 Green Hotel in San Diego
#61 Romantic Hotel in San Diego
#89 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Harbour Lights 3*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to Wyndham Harbour Lights in beautiful San Diego, CA. Our resort offers stylish downtown loft accommodations with retro furnishings, flat screen TV’s, CD/DVD/Stereo, pull out sofa, mini kitchenettes, and high end bathroom amenities from Bath & Body Works. Our resort has a gym, steam room, and sauna in the lower level for all your fitness needs. We are also pleased to announce the arrival of one of the most requested amenities, complimentary in-room wireless internet! To get connected using your wireless accessible laptop, just follow the simple instructions on the card next to your phone. A list of grocery services, channel listings, and other downtown gyms are provided for you in the front of the guest directory located in your room. If you would like to know more about these services please dial “0” on your phone to reach a member of the front office team. ... more   less 
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Also Known As:
Wyndham Harbour Lights Hotel San Diego
Wyndham San Diego
Wyndham Hotel San Diego

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