Tried to book for our special trip to the US for my partners Birthday. E-mailed Ann at Hillcrest House B&B with reservation request and my requirements. Received a return e-mail to book., requesting that I phone to book. Eventually after 4 calls, I spoke with Ann and had to repeat my request and info that was on the original request e-mail. Gave my CC details and awaited the agreed confirmation. As no e-mail was forthcoming and the 7 hour time difference, I e-mailed my confirmation to Hillcrest. confirming our agreed terms for our stay.
The next morning an e-mail arrived stating she did not want the booking. This is a very unfrofessional way of doing business and NOT hospitality. as I know it (caterer for over 37 years).
- Also Known As:
- Hillcrest House Hotel San Diego
- Hillcrest House Bed And Breakfast
- Hillcrest House Hotel
- Official Description (provided by the hotel):
- Stay in a B&B at the center of it all! Built in 1910, this newly renovated Arts & Crafts inspired Inn is only 10 minutes from major attractions such as, the Gaslamp District, Zoo, Old Town, Seaworld, Beaches, Convention Center and Airport. Features include: Eclectic collection of Antiques, in room cable TV/DVD/CD, and complementary WiFi. Home baked specialties daily. Business guests love our close proximity to the Downtown Convention Center, and or Hotel Circle to attend their meetings. ... more less