We had a spectacular experience at Tower 23. We were recommended to stay here by 2 sets of friends, and we're so glad we listened to them. The hotel is located right along the beach and every room has a partial/full view of the ocean.
The minute we walked in, we were greeted by a friendly concierge and received a view upgrade to our room. Our luggages were already neatly placed by the time we walked into our room. The entire room and the towels smelt like fresh laundry every day, and there was prompt turn down service every night. The hotel has strong wifi throughout its room and premises, has a great restaurant and bar called JRDN with excellent service (we had a delicious breakfast there one morning, and literally listened to the ocean waves as we were sipping our coffee), and also offers complimentary bikes to all hotel guests to ride along the Pacific Beach boardwalk.
We were most impressed with their head concierge - Jackie - who delivered above and beyond by giving us a surprise bottle of champagne for my birthday as well as a list of recommended activities and restaurants to visit during our stay. She also offered to make reservations for us, which was great.
Tower 23 has everything a boutique hotel should strive to have and truly exceeded our expectations with the level of service they offered. We will definitely be recommending Tower 23 to all of our friends who plan on visiting San Diego, and we look forward to returning again.