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“San Diego Family Getaway” 5 of 5 stars
Review of Hilton Garden Inn San Diego/Rancho Bernardo

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Hilton Garden Inn San Diego/Rancho Bernardo
3.0 of 5 Hotel   |   17240 Bernardo Center Drive, San Diego, CA 92128   |  
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2X Points Package
Ranked #38 of 272 Hotels in San Diego
Certificate of Excellence
Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“San Diego Family Getaway”
5 of 5 stars Reviewed July 23, 2014

we went to this hotel with my boyfriend and his daughter we had a great time at the pool the bar staff was very helpful. would definitely come back to this location. Beds were soft and clean showers were spacious

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
    177
    89
    22
    4
    4
See reviews for
119
61
21
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Anacortes, Washington
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

We've stayed here 3 or 4 times but only twice in the last year. The bed is great. The rooms are large. It's quiet. The business lounge for computing needs is nice. The front desk sells goodies when you need a snack and the ice cream bars are great. I enjoy the ambience of the lobby and when my husband needed dark and quiet to go to bed earlier than me, I enjoyed reading there. The chairs are great and very comfortable.We haven't used the pool. The underground parking garage is adequate as is the outdoor parking.
The down side: ask for a room that is closer to the elevators than the rooms that are farther away; believe me, they're quite a distance but if you want a long walk, you'll get one. The wine at the bar, all 5 choices, is the WORST-tasting vino we have ever tasted. I can't say much for the food either. We didn't eat a full meal but we weren't impressed with the appetizers. We did enjoy sitting outside of the bar in the evenings, though. It was peaceful and the sunsets and weather were great. We were there in September 2013 and in January 2014.

Room Tip: Get a room that is closer to the elevators because the rooms farther away are REALLY farther away. T...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san Diego, United States
2 reviews
5 of 5 stars Reviewed July 21, 2014

Very Nice hotel. Quiet and comfortable. I brought my wife with me on this trip and she liked it too. Helpful staff. Clean room. I would definitely stay here again. Free parking is nice perk, too. We did not eat at the restaurant, but I did go to the bar. Very helpful staff. I am always looking for a clean quiet hotel. This one is a good hotel!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

The staff at this property is awesome!!!! Always looking to make sure that your needs are met or exceeded. Clean quiet facility. Breakfast is terrific with a fresh counter to make you anything you want, eggs, pancakes waffles etc. The servers are extremely friendly and very attentive.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, United States
1 review
5 of 5 stars Reviewed July 7, 2014

Wonderful front desk assistance; excellent restaurant staff and wonderful cooks!; comfortable pool and hot tub; extremely clean; very nice housekeeping staff; respectful; elevators and plenty of parking; close to 2 different malls in either direction (3 miles tops!); air conditioned; comfortable; quiet; and worth every penny!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
1 review
5 of 5 stars Reviewed July 6, 2014

The staff in the kitchen was amazing. The cooks were funny. Don't remember his name but when I asked him about pricing his response "I don't know how much, I can make whatever you want though." Humorous but very nice!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
INDIANA, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

I have stayed here probably 15 times and each time is better. Efficient staff, clean rooms, great food. I don't know what else a person could want in a hotel. This hotel has all amenities you could want.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Address: 17240 Bernardo Center Drive, San Diego, CA 92128
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Room Service Wheelchair access
Hotel Style:
#65 Family Hotel in San Diego
#77 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn

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