Thank you for allowing me to respond to the resent comments of a hotel guest. Every hotel will have a guest from time to time that you cannot satisfy no matter how hard you try. This particular guest was asked to leave the hotel for defacing hotel property.

500 West is a historic landmark hotel, newly renovated and well located in downtown San Diego. It offers great rates, from $59.-$79. per night walking distance to the bay, shopping center, Gaslamp district and Convention Center.

Some of the many features the hotel offers to it’s guest are sleek comfortable rooms, flat-screen televisions with 36 complimentary channels, free wireless internet in lobby, on-site fitness center (Downtown YMCA $5.00 per day), on-site cafe, fireplace/reading lounge, and coming soon our lobby bar (now under construction). Parking is located directly behind the hotel at a cost of $15.00 per 24-hour period.

500 WEST was designed to fill a niche, appealing to budget-conscious travelers looking for a "hip" place to stay in San Diego's metropolitan hot spot. Our guests would rather spend their money on entertainment and enjoying everything that San Diego has to offer than on a $200 night a room hotel. Our tag line is "sleep small dream big"; our attention is to our guests, on customer service, cleanliness and exceeding your expectations. As manager of 500 West, I take pride in delivering a product that is a value and service that will bring you back. Thank you. Lisa Mendoza, General Manager