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“Overall - GOOD” 4 of 5 stars
Review of 500 West Hotel San Diego Downtown

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500 West Hotel San Diego Downtown
1.5 of 5 Hostel   |   500 West Broadway, San Diego, CA 92101 (Downtown)   |  
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63 reviews from our community

Traveler rating
    5
    17
    14
    8
    19
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Beware of this hotel. The hallways consistently smell like weed and the establishment is occupied by some unsavoury characters. The building is severely neglected and we no longer use the dodgy elevator due to its poor condition and unpredictable behaviour. Also the bathrooms are extremely dirty, the dirtiest bathrooms I have encountered in any hotel or hostel. On top of that I had my clothing stolen from the laundry. When I inquired with the manager, who spoke poor English, about my stolen clothing she told me that the laundry/kitchen common areas are not safe, and yet they do not have any security cameras installed in the hotel. All of the above results in an environment that is neither clean or safe, so stay here at your own risk. It is certainly not worth the money!

Stayed April 2015, traveled as a couple
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Pacific Coast Australia, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 2 weeks ago

Best aspect is location. Very basic with shared bathrooms, room was clean. Comfortable enough for price. Hotel is old and a little run down, the walls are thin and the road is noisy but our stay was fine. This accommodation is very budget style but is OK if you are after a clean bed in a good spot

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

misleading name its a hostel with tiny rooms and common restrooms. Carpet in room and hallway are filthy. It's like a homeless shelter. Checked in and out in 5 minutes i didn't stay. The only good thing is the location the architecture its antique and pretty and the lobby, other than that, stay away go somewhere else!

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego
1 review
4 of 5 stars Reviewed 2 weeks ago

Located in Downtown. It is to walkable distance from the nightclubs and the Marina Harbor.
Bathrooms and rooms clean.
Great customer service.
If you arrive on Saturday night you will be able to park without paying.



  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

500 West is suitable only if you are a hostel kind of traveller. You'll know that it is hostel by the rate for a daily stay- which is about $40 for a basic room. What's not right is this accommodation mixed with other San Diego "hotels" of websites. Let it be clear: there is no grand nor mid-range hotel luxury here. Not even private bathroom, plush carpet, no blanket and no A/C.The elevator is ragged, slow and noisy (maybe like your grandparent), but it didn't get stuck on me. It may be the toughest thing to not have the A/C in a room. especially during the summer. Knowing this in advance, make sure to bring water and if you can manage, a personal fan. Packing a blanket and personal pillow would be advisable.

While the rooms seem more like dorms or even mental house chambers, most are equipped with TVS, wifi , mirror, writing desk and enough room for luggagefor a typical guest or two in a room.

My experience here was very good, so hence the comparable rating. For a hostel, I very much appreciated the low pricing rate, high rise city view outside the window and super convenience of the location (just a few minutes from the train station and about a 10-15 walk to Gaslamp District).

Now, about the hostel staff. From my experience, the receptionists were very efficient, friendly and approachable for travel suggestions. More warm hospitality is at the on-site cafe, serving decent breakfast and lunch food.

Ultimately, if you are a thrifty solo traveller seeking San Diego adventure and not caring about luxury whatsoever, don't hesistate to stay at 500 West. It may be worth it to stay just for a night to have an indoor adventure, sacrifing the luxury in favor of simplicity.

Room Tip: Get a room with TV, facing the main street
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  • Stayed February 2015, traveled solo
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Phoenix, Arizona
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So online it calls this place a hotel and this experience was my first with a hostel. It was seriously like $30 a night in July. I was with one of my friends and we made the best of the situation. The college style living wasn't too bad for a few days. The place is a thousand years old so the dirty carpets and walls are to be expected. There was no air conditioning but it wasn't too bad outside and there was a ceiling fan. The room is 400 sq feet so it cooled off quickly. It is not a resort and its not trying to be. There were a homeless people and probable drug users but they kept to themselves. The lobby is awesome! the architecture is so cool. The elevator looks sketchy but while I was there it was very trusty. The staff at the front desk was super helpful. One of the craziest things to me is The Westin is NEXT DOOR and their prices were $135 a night.
A MUST: BRING CHEAP FLIP FLOPS FOR THE BATHROOM/SHOWER.

Room Tip: The higher you get, typically the cleaner the rooms are/were
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 500 West Hotel San Diego Downtown

Address: 500 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #30 of 54 Specialty Lodging in San Diego
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — 500 West Hotel San Diego Downtown 1.5*
Number of rooms: 259
Official Description (provided by the hotel):
Welcome to 500 West, an affordable, upscale hostel in downtown San Diego, California. Enjoy comfortable, contemporary lodging, first-class service and a wide of array of amenities designed to please both convention travelers and budget vacationers. The hotel's ideally located in the heart of downtown San Diego. That puts the finest shopping, dining and entertainment options all within walking distance. ... more   less 
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