Me and my girlfriend stayed here for 6 nights at the end of May 2014. We went with this hotel as although it was really cheap, it seemed to be in walking distance to the places we wanted to visit.
We have stayed in cheap hotels before with the same amenities, Communal Showers, etc, but never one like this. First off the lady on the front desk was rude when she asked for payment. I challenged her thinking I had already paid before arrival, mistake on my part as the confirmation upon booking never said anything about paying when I get there. Having checked my bank she was correct, but could have handled it in a better manor.
Second problem was the Wi-Fi was not working which as travellers from the UK, we relied on for info. When I asked the front desk I was told 'it's broken' without an explanation. When I asked again they said it would be fixed before the weekend, it wasn't. Luckily there are many cafés, bars, restaurants with Wi-Fi so we just had to use them.
The room we got put in was dirty, my girlfriend would not put her bare feet on the filthy looking carpet, the walls were stained but the bedding seemed to be clean so we could sleep at least. The room was a corner room with windows on 2 walls, it was very very noisy! We would have requested a court yard room had we known. The showers were basic but seemed to be cleaned every day to an average standard, although on several occasions there was no hot water and we had to get icy cold showers. There was also some sort of little fly family that seemed to be nesting in most of the showers.
I would not recommend staying here unless you are on a tight budget, it is in a great location on Broadway, not too far to walk to the Gaslamp Quarter, Seaport Village, etc but there will be other hotels closer to these places for just a little more money. When we return we will be looking elsewhere.
- Official Description (provided by the hotel):
- Welcome to 500 West, an affordable, upscale hostel in downtown San Diego, California. Enjoy comfortable, contemporary lodging, first-class service and a wide of array of amenities designed to please both convention travelers and budget vacationers. The hotel's ideally located in the heart of downtown San Diego. That puts the finest shopping, dining and entertainment options all within walking distance. ... more less
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