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“Omni service fantastic location and fine food” 5 of 5 stars
Review of Omni San Diego Hotel

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Omni San Diego Hotel
4.0 of 5 Hotel   |   675 L Street, San Diego, CA 92101 (Downtown)   |  
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Ranked #4 of 269 hotels in San Diego
Miami Beach, Florida, United States
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
7 helpful votes 7 helpful votes
“Omni service fantastic location and fine food”
5 of 5 stars Reviewed May 3, 2013 via mobile

What can I say? Friendly helpful staff. A fantastic view. Perfect location. Expectations exceeded. Pretty comfy bed too! They have a McCormick and Schmicks for room service! Also the gym was well appointed.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

My husband and I were in San Diego for 3 nights. We booked this hotel on Priceline. Hotel was beautiful. Rooms were beautifully decorated. Pool area was really great. We were in the jacuzzi every night.

The concierge, Justin, made dinner reservations for us and helped us get tickets to the zoo. Extremely accommodating and even sent us a bottle of champagne for our 1 year anniversary! Make sure to stop by the concierge. They're hard to find. All the way on the opposite end of the lobby from the check in.

Wi-fi is actually relatively inexpensive, but if u sign up for their loyalty program the Internet is free.

During our stay, my husband had a medical emergency that required an ambulance. Hotel security was at our door almost immediately and stayed on the phone with 911 until they arrived in our room. It was the day we were checking out, but the hotel was so gracious they offered us an extra night if we needed it (we ended up not needing it). They were even so sweet as to call the room when we returned from the hospital to see how everything went.

Really a great group of people. Loved this hotel and would gladly stay here again.

One quick tip - the parking dr k across the street was perfect. The daily rate was $10! And if you're seeing a game, you don't even have to leave the hotel to get to the stadium. There was so much going on in the gas lamp district you didn't even need to leave to 16 block area! Had a great trip! Thanks, Omni!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blanchard, United States
1 review
5 of 5 stars Reviewed May 2, 2013

Love the Omni! Hotel is conveniently located in the Gaslamp District, within walking distance of everything. Transportation via bus, train, shuttle, or tram within walking distance. Concierge service was fantastic! They helped me plan my sight-seeing tours, as well as offered discount tickets. They even scheduled a shuttle ride to the airport! Thanks so much!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013 via mobile

Excellent customer service from the time we stepped out of the car to check in, up to the time we checked out. Very kid friendly hotel. They provide bag full of books as well a gift bag for kids o take home. Our bellman ( i forgot his name ) walked us up to our room and provided information about the area. He answered all our questions and more. Riley, the valet was helpful as well. They both took their time talking to my son joseph and exchange numerous high fives. We stayed here from 4/28-5/1. The only thing i would recommend would be the beds. They were not comfortable at all. Our mattress had an indent in the middle which made it hard to get comfortable and i needed up just sleeping on the floor (2011) Thank you Omni staff for making our first omni experience an awesome one.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 1, 2013

We LOVE staying at the Omni San Diego!

We got hooked on Omnis with the upgrade to suites & morning beverage service some years ago through their FREE Select Guest program. Can't be beat.

ALL the staff is wonderful and service oriented but particularly Asst Front Desk Manager Angelo Gomez helped make our multiple night stay great along with their terrific concierge Mark Schoenberg.

Regarding our rooms, THE BEDS!!!!! I could sleep in their comfy, snuggly duvet Omni beds like Rip Van Winkle forever! :-) We are perplexed however by previous reviews here about noise. We were on the 17th floor and we heard NOTHING. In fact, I mentioned how danged quiet it was to my family during our stay considering the SD Padres & SF Giants were playing consecutive games next door at PETCO Park and with the 4000+ person Occupational Therapy convention across the street with many attendees staying at the hotel. Hhhmmmm....

I AM glad to read about the parking lot across the street availability as an option, instead of buying the Valet/Breakfast package possibly for next time. Although the convinience of valet is terrific, the breakfasts at McCormick & Schmidts in the hotel were decent but pricey. We also expected a little more flare or variety for a restaurant of its' calibre. Somewhat lackluster. (Server Chris from Oklahoma/England was a delight though!) The Broken Yoke up the street has MANY unique choices & with wide variety. I had "lunch" for breakfast.

Thank you Omni for a memorable and happy trip!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2013

The hotel common areas were all well kept and very attractive, the staff was fantastic and incredibly helpful, the rooms were clean and comfortable, and the location was great for visiting the Gas Lamp District. We were also on a high enough floor that the view was great (if you look past the train tracks!). Those are the good things. Now the issues. We were on the 18th floor so the noise from the trains and the street wasn't as problematic as many reviewers found it to be. However, the walls are paper thin and we were awoken each morning by the sound of the shower coming from the room next door. All this would probably have been ok, but the bathroom was a major issue. Who designs a bathroom that has doors that don't close all the way and has a wall that has louvers that don't close completely and are RIGHT NEXT TO THE BED? Even if you are staying by yourself, that makes no sense. It reminded me of the jail cells you see that have the toilet right there in the corner. Not appropriate for a "luxury" hotel. Fix that issue and it would definitely be a place that i would stay again.

Room Tip: Choose a high floor away from the elevators.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 30, 2013

My family and I stayed at the Omni for a little two night vacation from our busy work schedules in Los Angeles. I had mentioned when making my reservation that it was our fist time to their hotel and it was my son’s first time in San Diego. When we arrived, we were promptly greeted by the valet and doormen. Both were extremely polite and helpful. The Front Desk staff were kind and helpful with the questions that we had with regards to visiting Sea World, the Wild Animal Park and local restaurants that were best suited for a 22 month old. When we arrived to our room, the hotel had graciously upgraded us to a junior suite and had 2 cookies and milk waiting for my son. (How awesome was that!!) The room was clean and well appointed with a view of the pool and bay.
Housekeeping was amazing too. I had found a room attendant the following day and asked if she didn’t mind having a microwave brought to our room when they serviced it to heat up my sons food that was in a cooler. She happily acknowledged and continued with the room she was going to service. Later that night, we came back to a room with a microwave AND a refrigerator that was cool enough to store his food. Talk about being proactive!
I have stayed at other hotels in the area and did enjoy them, but the Omni San Diego is BY FAR the best in town. My previous experience with the Gas Lamp District has changed with one visit to the Omni. They are the best.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Omni San Diego Hotel

Address: 675 L Street, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown , East Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in San Diego
#13 Family Hotel in San Diego
#19 Romantic Hotel in San Diego
#21 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni San Diego Hotel 4*
Official Description (provided by the hotel):
The Omni San Diego is located in downtown San Diego, just steps from the historic Gaslamp quarter and connected via skybridge to the San Diego Padres ballpark, PETCO Park. This luxury hotel was designed with a cosmopolitan feel to compliment the sunny San Diego setting. The interior is contemporary and comfortable, decorated in warm earth tones and natural materials. Guestrooms are relaxing and well appointed with the finest bedding, upscale bathroom amenities, free wireless internet and unbeatable views. In addition, the hotel houses an extensive collection of rare baseball memorabilia, including a variety of autographed baseballs, jerseys, and a Babe Ruth contract. Whether traveling for business or leisure, a stay at the Omni San Diego Hotel is one you won't soon forget. Culinary offerings include McCormick & Schmick’s Seafood Restaurant, open daily, 6am to midnight. Offering the freshest selection of seafood in San Diego, menus are printed daily based upon local fish market supply and focus on seasonal, locally sourced, farm-to-table creations highlighting organic ingredients. Supplementing the menu is a thoughtful beverage list including progressive wines-by-the-glass and mixologist inspired cocktails with a “house made” approach. The Terrace Bar & Grill, open everyday through September, 11am to 8pm – Poolside, Level 6. In-Room/Remote Dining: 24 hours a day online. Morsel’s Café: Open everyday, 6am to 10pm – Lobby Level. Enjoy a variety of Starbuck’s coffee beverages, grab a snack to go, pick up travel-friendly sundries or a San Diego themed gift on the run. ... more   less 
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Also Known As:
Omni San Diego

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