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“Excellent Hotel at a Great Location” 5 of 5 stars
Review of Omni San Diego Hotel

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Omni San Diego Hotel
4.0 of 5 Hotel   |   675 L Street, San Diego, CA 92101 (Downtown)   |  
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Ranked #4 of 269 hotels in San Diego
Tucson, Arizona
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Excellent Hotel at a Great Location”
5 of 5 stars Reviewed January 13, 2012

We stayed there one night prior to our Mexican Riviera cruise. We had a suite on the 17th floor with a great view of the bay. Service was excellent as was our stay. I'm a frequent guest of the Omni chain and they always treat us well no matter the location. The somewhat trendy Gas Lamp district is within walking distance. There are numerous dinning options and plenty of bars to choose from. There is also a walkway which directly connects to Petco Park where the Padres play. There is a parking garage just across the street from the hotel if you're like me and rarely use the valet. I can't remember for sure, but I think parking was $10-15 a day.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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florida
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2012

We stayed at this hotel for about a week during Sep, 2011. The location is wonderful, views are really nice (Coronado bridge, the bay and the pool) and the rooms are spacious and modern. The pool area is great, too. The only downside perhaps is the the railroad but with the glowing ocean right in front of you, it doesn't really catch your eye.

In addition to the niceties of the hotel, I actually wanted to point out the professionalism of the hotel management during the black-out that affected the entire South CA area and some parts of Mexico (my good fortune!). The electricity was gone everywhere from 4-5 pm till 2-3 am or so the next day. I was really impressed by how the hotel management handled the situation. They provided free snacks and sandwiches (even cheesecakes and ice cream), bottled water and soda to every guest. One of the elevators always kept running and a nice queue was set up for using it. We were staying up high (really high) so unfortunately our water slowly drained out. But, the toilets in the lower floors were running fine. I wish there were some lighting in the rooms for these type of emergencies but it wasn't a big deal. Another great thing was that we had a window that we could actually open up (you don't come across those a lot, especially in high rise buildings). This was really important as I heard that in other hotels where this isn't the case, it really got bad when the AC's went down. It is also nice being able to smell the fresh ocean. All in all, a great experience.

Room Tip: Choose a room with the ocean view definitely and high up so the other buildings don't block the...
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 8, 2012

With one caveat, this a great hotel. The location is prime, the service outstanding, and the accommodations very nice.

The location is close to everything in downtown S. D. You can walk anywhere and if you're driving there is valet parking or the really handy parking lot right across the street from the hotel. You're right at the gate of Gaslamp Quarter, the historic district of downtown.

You're also mere minutes from some great neighborhoods, like the mostly forgotten Little Italy (the largest in the country) and Balboa Park.

Everyone from the valets to the front desk are very hospitable and friendly. There is a very handy McCormick and Schmicks inside the hotel, just off the lobby. They do a fine happy hour there with some good microbrews on tap.

The views from most of the rooms (I've stayed here several times) are scenic, unless you're facing the rail yards.

There is a light rail system outside the hotel that takes you to points beyond downtown, so that you don't have to deal with parking or traffic.

And that brings me to my one caveat: the rail system. If you get a room too low to the ground facing the ocean, you may have troubles sleeping because of not only the light rail but the freight trains (the great offender) that come through the area regularly.

If at all possible, snatch yourself one of the rooms on the higher floor and enjoy a little more quiet and a better view of downtown.

Room Tip: Choose the higher floors and try and get away from the rail yards. The ocean view is nice on one si...
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkermabon, Manager at Omni San Diego Hotel, responded to this review, January 11, 2012
Dear Mr. Steiger,

Thank you very much for your TripAdvisor submission. We're thankful you've taken the time to outline all that you enjoyed about our hotel as well as your sentiments regarding train noise in our neighborhood. I'm very pleased to know you feel we're doing so much so well, and know our team will feel the same when we celebrate your positive feedback with them. Additionally, rest assured we are in complete agreement with you related to the challenges that come with having a train line nearby, so much so that nearly two years ago our General Manager supported a considerable community effort to have a quiet zone implemented, voted on and authorized by local officials. We are told that by late Spring of this year all of downtown San Diego will benefit greatly from the reduction of train horn noise. I'd be happy to provide more detailed information related to this much anticipated project, if you were interested.
Thank you again for your input and for taking the time to share your thoughts. We look forward to future opportunities to provide you with the experience you've come to expect while in residence at the Omni San Diego Hotel.

Sincerely,
Thomas Kermabon
Director of Operations
tkermabon@omnihotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2012

Stayed recently at Omni in downtown SD/gaslamp. We usually stay in La Jolla, but wanted to try staying DT this trip. Check in was easy, did it online 24 hours ahead of time. when i arrived, i was surprised not to see my name on the board with my key, when i went up to the front desk, it was because they were waiting to get the room that i had requested! it was a great room and still checked in early relative to other hotel check-in times. room was wonderful, had a great view over SD bay and DT. front desk service was great. small but nice pool on the 6th floor. hotel is extremely clean. We've stayed at Ritz, 4 seasons before, and the service here was on par if not better than those hotels. Location is great -- far enough away from all the bars and restaurants, yet still close enough to walk to them. and petco is across the street. Definitely will stay here again on our next trip to SD.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkermabon, Manager at Omni San Diego Hotel, responded to this review, January 9, 2012
Dear "golferinsf,"

Thank you very much for taking the time to submit your recent review on TripAdvisor. We were thrilled to learn you enjoyed your stay. I am especially pleased that your online Check-In was efficient and that your experience with our associates upon your arrival was warm and welcoming. That is our goal and it is rewarding to hear we achieved it.

We are hopeful of a future opportunity to serve you at the Omni San Diego Hotel.

Sincerely,
Thomas Kermabon
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2012

The Omni San Diego is a *big* hotel with many floors, towering over the rail lines on the southern edge of San Diego's Gaslamp Quarter and even dwarfing the adjacent Petco Park baseball stadium (the upper levels of which are connected by private skybridge from an upper-floor lobby of the hotel). In fact the whole precinct seemed to be a mecca for baseball fans, Petco Park being the San Diego Padres' home ground.

The proximity of the rail lines makes it very easy to get to the hotel by public transportation. I arrived on the Pacific Surfliner from LA at San Diego Union Station (the one with the famous 'Santa Fe' sign), jumped on the Orange Line trolley - a short train of light-rail vehicles running on railway tracks - and no more than ten or fifteen minutes later arrived at the Gaslamp Quarter stop which is virtually on the hotel's doorstep. Oddly, there is no train to the airport, but it was easy to get a cab there from the hotel's front entrance.

The Gaslamp Quarter itself (the old downtown of New Town San Diego) has been reinvented in recent years as a glossy old-worlde restaurant/bar precinct seemingly popular with tourists and locals alike. If you become tired of eating out and crave fresh food, fruit and vegetables etc., there's the Ralphs grocery store a few blocks' walk to the north-west between Market and G Streets which the helpful front desk staff at the Omni directed me to.

The immediate neighbourhood seems very neat, clean, orderly and safe (with the usual sensible precautions of course). It may be a tad glossy for travellers who are looking for a grittier urban experience, but heck, that's the Gaslamp!

My room was on one of the upper levels and faced south. The view from the compact private balcony was pretty stupendous: the hotel pool directly below, then the rail ines (which I never tired of watching being something of a trainspotter - both the trolleys and 'heavy' freight trains run through here). Then, past the Hilton hotel and dockyard areas, the magnificent San Diego Bay and the Coronado Bridge. The changes in the view as the sun rises and sets are really something to see.

The bed was comfortable, the bathroom well-appointed and the decor conservative and tasteful. I didn't notice any significant noise from within the hotel. Although other reviewers have commented on noise from the trains, it just blended into the general ambience for me and I slept well.

The Omni struck me as pretty good value (incidentally, I got complimentary morning coffees through joining the loyalty program when booking online). It's certainly not 'budget' accommodation, and is more a business class-type place, but I'd stay there again.

Recommended.

  • Stayed August 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zug, Switzerland
Top Contributor
66 reviews 66 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 6, 2012

Stayed in December for a convention. Location is ideal, for all the reasons reviewers have stated. Hotel is typical of a chain hotel but with a little added style. Staff, however, really stand out. They are clearly better trained to take care of the customer. Concierge was of the level I'd expect from a Ritz or Four Seasons--friendly (despite the hotel being full to the gills) and very ready to help with anything. Two restaurant suggestions spot on. I have not had this level of service from a Marriott/Hyatt/Hilton. Equally good were the bell staff and doormen. Absolute professionals.

Rooms very well laid out and easy to live in. Bathroom more than adequate storage despite not being that large. Shelving helped keep everything organized.

Lighting was poor. Both in the room as well as in the bathroom I was disappointed. Very difficult to put makeup on with the lighting in the bathroom (only overhead and too dim).

Breakfast was provided as part of the package--buffet style. Very average, fruit was quite fresh. Omelets were very good.

I would definitely stay at this property again, without hesitation.

Room Tip: Stay on a high floor to get distance from the train noise. Eat breakfast nearby--loads of choices.
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 5, 2012

I held a meeting at this property and the meeting space is great with easy access with great views via escalator. The meeting room hallways were decorated with baseball memorabilia which was really fun for the my attendees. Even if you don't have a meeting, you should wander up the escalators! The pool area was an awesome place to stay and check my e-mails while waiting for my room to be ready.

The service was great, the location to the Gaslamp and the view - everything you need.

The only down side was my attendees noted the restaurant in the lobby was very slow and no customer service. I don't think they are run by the same management as the hotel.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Omni San Diego Hotel

Address: 675 L Street, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown , East Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in San Diego
#13 Family Hotel in San Diego
#19 Romantic Hotel in San Diego
#21 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni San Diego Hotel 4*
Official Description (provided by the hotel):
The Omni San Diego is located in downtown San Diego, just steps from the historic Gaslamp quarter and connected via skybridge to the San Diego Padres ballpark, PETCO Park. This luxury hotel was designed with a cosmopolitan feel to compliment the sunny San Diego setting. The interior is contemporary and comfortable, decorated in warm earth tones and natural materials. Guestrooms are relaxing and well appointed with the finest bedding, upscale bathroom amenities, free wireless internet and unbeatable views. In addition, the hotel houses an extensive collection of rare baseball memorabilia, including a variety of autographed baseballs, jerseys, and a Babe Ruth contract. Whether traveling for business or leisure, a stay at the Omni San Diego Hotel is one you won't soon forget. Culinary offerings include McCormick & Schmick’s Seafood Restaurant, open daily, 6am to midnight. Offering the freshest selection of seafood in San Diego, menus are printed daily based upon local fish market supply and focus on seasonal, locally sourced, farm-to-table creations highlighting organic ingredients. Supplementing the menu is a thoughtful beverage list including progressive wines-by-the-glass and mixologist inspired cocktails with a “house made” approach. The Terrace Bar & Grill, open everyday through September, 11am to 8pm – Poolside, Level 6. In-Room/Remote Dining: 24 hours a day online. Morsel’s Café: Open everyday, 6am to 10pm – Lobby Level. Enjoy a variety of Starbuck’s coffee beverages, grab a snack to go, pick up travel-friendly sundries or a San Diego themed gift on the run. ... more   less 
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Also Known As:
Omni San Diego

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