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“Fine experience” 4 of 5 stars
Review of SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
2.5 of 5 Hotel   |   12032 Scripps Highlands Dr, San Diego, CA 92131   |  
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Ranked #39 of 269 hotels in San Diego
Bozeman, Montana
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Fine experience”
4 of 5 stars Reviewed December 15, 2012

Overall, a pleasant stay. The staff was pleasant; the room clean. Easy distance to the airport. Small fridge, microwave handy for some. Hint: blow dryers are kept in the closet. The 24 hour fresh coffee and fruit were much appreciated on arrival.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review, December 17, 2012
Bassfish10,

Thank you for your review! As a senior reviewer, we can tell that you are an experienced traveler with an eye for detail. We are pleased that our 24 hour coffee and fruit hit the spot when you arrived. Also, thank you for noting that our staff was pleasant. We will definitely share these comments with them.

We look forward to seeing you again on your next visit!

Sincerely,

Trent Selbrede
General Manager
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157 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Big Bear Lake
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2012

My sons took me to the Miramar Air Show on Saturday October 13. My two oldest grandsons got to go with us (the whole reason it was so great). They are almost 2 and almost 7 years old. We stayed at the Marriott Residence Inn Scripps Poway. The suite was perfect for us all. The young one slept great just around the bedroom wall from us. We loved the kitchenette, the breakfast, the pool and spa, and the restaurants right next door to the hotel. The beds were wonderful, the bathroom seemed all brand new, and everything worked perfect. Internet, Flat panel TV (two sets).

Room Tip: Tip the breakfast servers, they worked hard to please, and I doubt they get many tips when the break...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review, December 12, 2012
PBBigBear,

Thank you so much for the positive comments about your stay with us. We are pleased you enjoyed our hotel and many amenities while attending the Miramar Air Show.

We look forward to welcoming you and your grandsons back next year (or sooner)!

Warm Regards,

Trent Selbrede
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Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed November 26, 2012

Our group of 24 stayed 4 nights and 5 days at the Springhill Suites Marriott over the Thanksgiving weekend. Our stay was a great experience and the staff is very helpful. They helped us with our Thanksgiving dinner in the meeting room, which the staff set up just for us. They made us feel at home, while traveling far away from ours. The rooms were very clean and were kept clean throughout the week. I would recommend small groups and large groups to stay here while traveling, this hotel will take care of you. If we travel to this part of the country again, we will be staying at the Springhill Suites Marriott of San Diego!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review, November 27, 2012
Davenport_WBball,

Thank you for your staying with us and taking the time to write a review about your group stay at our SpringHill Suites. We realize that it is tough to travel over the Thanksgiving Holiday but we are glad to hear that we helped make your stay enjoyable.

We look forward to welcoming you back on your next visit.

Sincerely,

Trent Selbrede & Staff
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San Diego, California
Top Contributor
54 reviews 54 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed November 24, 2012

I live 3 miles away from this hotel and pass by it everyday on my way to work. I never thought I will spend 3 nights at this hotel, because why would I stay at a hotel that is only 3 miles away from my home?

Well, it turned out we need a place that is really close to my house for a few nights. About two weeks ago a termite inspector came over and showed me termite drops from my attic. My house needed to be tented for gassing the termites. We need a hotel really close to house for work, school, etc.

I used my Marriott points and booked 3-nights stay at this hotel. When we checked in (and through our stay) the staff were extremely friendly. We stayed at a room on the 1st floor. At first I was little worried about the noise from I-15 but it turned out the room was very quiet. The room was very nice with separate wash and shower area. I asked for a 2 double bed room and there was still a desk for my kids to do their homework (not a vacation after all). The hotel was very clean and well maintained.

The breakfast was very good. I went to the Residence Inn next door, their breakfast has fewer selections.

The hotel has a great location with easy access to I-15. Scripps Range village is within walking distance. You can also have a great walk by crossing the Scripps Poway Parkway and walk uphill to the neighbourhood. You will have great views once you are up there.

My family really liked this hotel! I think you will too.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review, November 27, 2012
Gigabit,

Thank you for taking the time to write a review about your stay. With 42 reviews in 16 cities, we can tell that you are a savvy traveler with an eye for detail! We are pleased that you enjoyed your stay and explored our beautiful local area while your house was tented. Hopefully the house is back to normal now but please keep us in mind for future needs for you or visiting relatives.

Regards,

Trent Selbrede, General Manager
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seattle
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 18, 2012

My husband and I stayed in a king suite with the whirlpool. Very comfortable. The front desk was very friendly at check in and helpful when I called and asked for more pillows. 'No problem, how many would you like, I will have those sent right out to you." and truly they were there in 5 minutes. Room was clean and had a frig, microwave and coffee maker as well as a dish clothe and paper plates and forks in the cupboard. "the market' by the front desk has little sundery items you may need as well as water, pop and snacks. You can just charge them to your room for convenience, a bit pricey but sometimes you just need cheezits'. Also they offer Paul Mitchell products for your shampoo and conditioner. It's a little thing but they add up to a big, we care about your stay in my book. By the way the lotion they leave is wonderful. The breakfast options are fantastic. Plenty of bread items as usual, but also, fresh fruit, eggs and ham and potatos one morning, eggs and sausage with waffles another. They have a very attentive attendent too. She was most helpful in keeping the stations well stocked and tidy. Although the hotel is bit off the beaten path, it's just off the freeway. It was 14 miles north of Seaworld and a bit farther from the Zoo. We had a rental car and no trouble getting to the hotel from the Zoo and to Seaworld the next day, it was only 20 minutes. There is a Chili's right next door that made a tasty and convenient dinner option too. I really enjoyed our stay and would be happy to stay again next time we are in town.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review, November 19, 2012
Randy R,

Thank you so much for your positive comments regarding your stay. We are indeed about 20 minutes from everything in San Diego and we are also central to both south county and north county. Be sure to check out the San Diego Zoo Safari Park that is 20 minutes north on your next visit!

We look forward to welcoming you back soon.

Sincerely,

Trent Selbrede
General Manager
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Solon, Ohio, United States
1 review
5 of 5 stars Reviewed November 13, 2012

Just had another great visit to our favorite hotel in San Diego. Went to visit our new grandson and could not be happier with our stay. It's so nice a have a courteous and knowledgeable staff. We're very picky about cleanliness and the recent remodeling made our stay even better. The breakfast buffet is probably the best we've ever had. Special thanks to Trent and Matt who always go the extra mile for us when we're there. Good job guys! Mike & Lynne, Cleveland, OH

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review, November 15, 2012
Mike & Lynn,

Thank you so much for the review! We are lucky to have loyal guests such as you and we appreciate you pointing out our great breakfast and remodeled hotel. Also, thank you for recognizing Matt's service.

We look forward to welcoming you back next time!

Sincerely,

Trent Selbrede, General Manager
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sac
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 7, 2012

A bit pricey compared to the other equal quality hotels around in the area, which is the main reason why i gave this a 4 instead of a 5. Staff is wonderful and friendly. Place is clean. The most tv channels out of all the hotels. Workout room is decent, but during the week can get busy.

Room Tip: i try to stay on an upper floor away from the highway side because i like it quieter.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review, November 9, 2012
jen g,

Thank you for your comments. We are constantly reviewing our pricing and offerings to ensure we are offering value to our guests. Your feedback is a part of that process. We appreciate you taking the time to write a review and look forward to welcoming you back on your next visit.

Sincerely,

Trent Selbrede - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Address: 12032 Scripps Highlands Dr, San Diego, CA 92131
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in San Diego
#49 Business Hotel in San Diego
#56 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites San Diego Rancho Bernardo/Scripps Poway 2.5*
Official Description (provided by the hotel):
Renovations completed October 2011! New Rooms, New Lobby! We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Springhill Suites by Marriott - San Diego / Rancho Bernardo / Scripps-Poway is the perfect choice for you! ... more   less 
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Also Known As:
Springhill Suites San Diego Rancho Bernardo/Scripps Poway Hotel San Diego
San Diego Springhill Suites

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