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“Great Place, Perfect Location!” 5 of 5 stars
Review of SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
2.5 of 5 Hotel   |   12032 Scripps Highlands Dr, San Diego, CA 92131   |  
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Ranked #70 of 271 Hotels in San Diego
Ludlow, Ma
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
73 helpful votes 73 helpful votes
“Great Place, Perfect Location!”
5 of 5 stars Reviewed December 14, 2011

This being the first time I had ever been in the San Diego area for a national figure skating competition with my daughter (the skater) and her mother, I did not know what to expect. But, knowing the Marriott name, and SpringHill Suites being one of their brands, I did have some expectations. Marriott did not disappoint. This SpringHill suite is located in the Rancho Bernardo/Poway, a section of San Diego immediately to the north of San Diego's city limits.

We arrived at Carlsbad Airport (a less crowded/busy airport just north of the San Diego area...about a 30 minute drive) via LAX. This location is right next to the freeway, the "I-15". But, don't let that scare you. Not only was it very convenient to all area points and "highways" (as they are known on the east coast, "freeways" as they are known on the west coast, and "motorways" as they are known in the UK) north, south, east and west in the area, but it was quiet and very well maintained. In fact, the uppermost floor was being renovated at the time of our stay and we hardly ever heard any noise except for one day, but not until it was mid-day.

This location has a very friendly staff at the front desk, and a spectacular breakfast room right off the lobby. Complimentary coffee, tea and hot chocolate is available in the lobby 24 hours a day, along with a variety of fresh local fruits like oranges. Anyone who knows me when I travel knows that I prefer to stay at a place with complimentary breakfast. This place had some of the best variety of breakfast buffets to choose from and it rotated daily so you'd never have a repeat of the prior day's breakfast. They had cereals, buns, pastries, bagels, sausages/bangers, make-your-own waffles, milk, juices, eggs, yogurt...and the list goes on. You'd be hard-pressed not to find something you'd eat for breakfast to start your day right.

The location had a small, very modest fitness room, and likewise a very small outdoor pool area. Maid service is daily, but one day someone did "screw-up" and failed to clean our room. A call to the front desk resulted in a very humble apology and a query of there was anything that may be needed as a result, like clean linens and the like. Linens were quickly and cheerfully delivered to the room by a maintenance/night housekeeping person who likewise apologized for the inconvenience. The room itself was similar to a large hotel room, but had a king bed, sleeper sofa, desk, refrigerator, microwave oven, sink and bath. One thing I did not like was that the king bed was very close proximity to the exterior window and its air conditioning/heating system. When the AC blew, you could really feel it if you were on the bed. A plexiglass deflector shield to blow the airflow upwards would have been good.

Restaurants like Chili's, another Marriott branded hotel, a restaurant and a gas station are all interconnected with the property's parking lot. However, other restaurants, churches (St. Gregory the Great Catholic Church is just a few minutes drive east of the hotel and is a beautiful, modern and unique church building to visit!), grocery stores, malls and the like are all within a very short drive...usually less than 5 minutes.

All major attractions, like the San Diego Zoo's Safari Park (Escondido just a short drive to the north), Old Town (a State Historic Park a short drive south), beaches (like Torrey Pines State Park/Beach in the LaJolla section of San Diego...a short drive west) are all within a 20 to 30 minute drive.

I would highly recommend this location to anyone visiting the San Diego area due to its high quality, value, convenient location and amenities.

Room Tip: No highway noise noted anywhere in the building.
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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172 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Monterrey, Mexico
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 7, 2011 via mobile

Nice hotel, small rooms although they are suites. Very well organized And Good breakfast. Polite service At the lobby, staff tries to help if posible. Free parking, chilis restaurant Just across the street.

  • Stayed May 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, CA
Top Contributor
87 reviews 87 reviews
30 hotel reviews
Reviews in 50 cities Reviews in 50 cities
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed September 15, 2011

Planned a weekend getaway to visit the Safari Park as well as downtown San Diego. I picked this location sight unseen because it was in-between my two destinations and I trust the Marriott/Springhill brand. I was not disappointed.

I understand that they're doing some upgrades, and one of the two main elevators was decked out in big cloth drapery to protect the walls. Our second floor room was not yet upgraded, but no big deal. The King-sized bed was comfortable and the furnishings perfectly adequate. Shower pressure was fine, although there's only a single curtain (not double-curtain, no biggie but a style choice). At least the shower rod is curved to provide more room. Toilet and shower are in their own little room apart from the sink, which is good. Didn't use the internet, even though it was free. The mini-fridge kept our drinks cold. And conveniently there's a second little sink in the "kitchenette" area. The LG LCD TV worked fine, although I noticed that there's no menu for on-demand programming. No big deal since I was watching the US Open on CBS anyway.

The location is what it is. It was convenient for us, but downtown SD is realistically 20-30 minutes away if that's where you're going. There's not much immediately around the hotel except for a Chili's and a Wendy's. Mira Mesa with a big theater, two different supermarkets, and lots of restaurants is exactly one exit south, so that was convenient.

Breakfast was typical, although I miss the Jimmy Dean breakfast sandwiches. I still made my own breakfast sandwich out of a bagel, the provided scrambled eggs, sausage, and hash browns. Yummy. Plenty of cereal, juice, and yogurt (both Yoplait and Activia). I also ate like 3 hard-boiled eggs.

Nothing blew us away about this hotel stay, but all in all, we were well satisfied and have no complaints.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Lancaster,Pa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2011

Hotel presently renovating 3rd floor. Stayed in new room on 4th floor - no noise or dust except for one elevator. Very comfortable bed, nice decor, good ammenities, many varied items for breakfast. Soccer teams were also staying at hotel but room was very quiet - never heard the kids. Convenient location to freeway.

Room Tip: Request 4th floor room - newly decorated
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  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Top Contributor
172 reviews 172 reviews
103 hotel reviews
Reviews in 69 cities Reviews in 69 cities
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed July 28, 2011

Stayed here recently while in San Diego, understand that I splurge, but I will never understand why this City (which I like) is so damn expensive for lodging. Every time I go to San Diego Winter, Spring, Summer, Fall, Weekend, Weekday, it don't matter, it is pricey. That said, we were able to get a rate here under a $100, whoo hoo, understand that it was expensive for this type property, I do not like to spend more than $80 for a Springhill, but in this land that is San Diego... it was better than staying in Tijuana. Breakfast was good the staff was great and oh... parking and the area was safe. The room was clean and the area was ok, we had to leave the area to do anything. So if you are not staying on Coronado Island or in the Lamplight District, but you need to get around "SAM" Diego!, this is a nice option & that's good!

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 19, 2011

I haven't spent much time in the Springhill Suites chain of hotels, but I think I like what I've come across here and in.... I think Arlington, Texas. In both locations, I had the exact same room layout. In fact, I wake up in the morning shaking, praying to jeeebus that I'm not back in Arlington.

The Springhill around the corner from my company's corporate office is the practical and preferred choice for all business travel into San Diego. Thankfully the hotel staff take pride in what they're doing. The desk staff is very friendly, super helpful... even if you've misplaced your room key... three times... during... four days..

Breakfast is served every morning for a few hours starting at 6:30am. It's hotel breakfast, but it's free and gets you going. The housekeeping staff is on point. My room is sparkling every time I come back. The beds are surprisingly comfortable but the sheets aren't enough for me. This is one of those hotels where no comforter is used (and probably for good reason - I read somewhere that hotels only wash those every few months anyway). It just gets cold in here, or really hot... the wall AC/heating unit is a bit testy... you never know what you're going to get come morning. What feels good at midnight may feel like a total 180 when you wake up. On the plus side, even the cheap rooms have a microwave, mini-fridge and kitchen sink meaning this wouldn't be too bad of a spot for an extended stay.

As for businesses immediately around the hotel you've got your typical on-the-road-business fare. A Chili's, Wendy's, USA Gasoline and a slightly over priced seafood restaurant called "The Firegrill" occupy the same lot. Do yourself a favor and hop in that rental car and just get out of Poway completely. San Diego is a nice town, the last thing you need to do is work all day then hole up right next to I-15 all pissed off about eating a Chili's night after night.

The hotel is legit and I guess the moral of the story is that if you're stuck in Poway for work for a week or longer, this is probably your best bet if your company can't score the corporate rate for the Double Tree Golf up the road a bit. Ours did, but two days after I booked my reservation here. Whatever. Next time.

Stayed August 2010, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trabuco Canyon, CA
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 13, 2011

We were in Scripps Ranch for a softball tournament and stayed at Springhill Suites for two nights. The rooms were spacious for my family of 5 and the breakfast was good for players who were going to be out of the fields all day. We will stay again if we are in town next year for the same tournament. AAA price was much better than the on line best price.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Address: 12032 Scripps Highlands Dr, San Diego, CA 92131
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in San Diego
#50 Business Hotel in San Diego
#58 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites San Diego Rancho Bernardo/Scripps Poway 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Our all-suite hotel offers 137 Marriott studio suites each with living, sleeping and a kitchen area with mini-refrigerators and microwaves. Our all-suite San Diego hotel offers wireless high-speed Internet, daily complimentary breakfast, outdoor pool and much more including the newly redesigned inspired lobby and public spaces. We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Springhill Suites by Marriott - San Diego / Rancho Bernardo / Scripps-Poway is the perfect choice for you! ... more   less 
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Also Known As:
Springhill Suites San Diego Rancho Bernardo/Scripps Poway Hotel San Diego
San Diego Springhill Suites

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