We have stayed in this hotel on five different family vacations and we really do love it. It has everything we need to truly make us feel at home - large suites with kitchens, swimming pool and hot tub, sport court, good laundry facilities, a workout room, great food and friendly staff. When I say food, I mean a full hot breakfast seven days a week and a terrific managers reception each weekday evening. We call the reception dinner - because it is! Salad bar and a different "theme" each night (Mexican, Italian, barbecue, etc) plus a dessert. Not only that, but how about complimentary beer and wine at the managers reception as well! There are six people in our family, so not having to go out for breakfast any morning and having weeknight dinners at the hotel certainly helps our dollars go farther. The hotel staff have always gone above and beyond to make our stay enjoyable. We find the location central to many activities. We wouldn't think of staying anywhere else when we're visiting San Diego.

My wife, 5 year old, one month old and two dogs all stayed at the RI Mission Valley over the New Years Holiday and the hotel was very nice. We had the large room with the bedroom and living room divided by a door which was very nice. As always the kitchen was well equipped! The buffet was great in the morning and the location is ideal for San Diego as you are only minutes from both downtown and Sea World. The staff at the front desk was very nice as well. We'll be back for sure!!

The service was superior. Anytime we needed anything, it was taken care of instantly with a good attitude, a smile and a follow up. The only negative encounter we had was with one housekeeper. When we reported it, they took care of us by giving us 20,000 reward points and lowering our nightly rate for being spoken to in a rude fashion! We weren't asking for anything but thought they should know since up to that point (and thereafter), everyone had been so friendly. We booked the family suite so we didn't have to be on top of one another for a week. Unfortunately the king bed was a little worn (you felt like you were sliding in to the middle of the bed a bit), the bunk beds were too hard and the pull out bed was even worse :( The pillows were also less than to be desired. So, with a family of 4, myself and my daughter (with a bad back) shared the king and my 7 year old and husband shared the pull out but none of us really slept well. The walls are really thin so you tend to hear everything going on in the hotel, ear plugs are a must. The pull out was initially broken too when we pulled it out but again, the staff responded immediately and fixed it that day so we could use it that night and then completely reinstalled a new frame the next day when we were gone. The closet doors kept coming off the rail too but they fixed that right away as well. It was awesome having such a nice variety of hot breakfast buffett every morning and M-TH dinners served with free happy hour. They really do what they can to make you feel you are at home. I didn't love that the lobby was separate from the rooms. You had to go outside in the cold or rainy puddles but it wasn't too bad. The location was perfect. We were central to all of our activities including SeaWorld, LegoLand, Zoo, etc...we also did a tailgate with the bad boys of BBQ while we were there and were fed yet again for free, awesome, good quality food with friendly company :) Overall, we had a great experience but didn't get a ton of rest....you sleep best in your own bed anyway, right?!

The staff in this hotel was extremely courteous and friendly. I wasn't aware that the hotel provided a happy hour and a dinner buffet. This was a nice addition to our stay. The hotel very closed to all the San Diego attractions which was very convenient. We did have a few issues with our rooms but those were taken care of as well. We had 2 rooms. In one room, we had issues with some pillows smelling used, which was take care of immediately. In another room, we found a used tissue and someone's deordorant. That was not removed when our room was cleaned that day. It wasn't removed until the next day. There was also a clear bag in the closet for extra pillow and blanket. There was a bug and hair in the bag. I didn't have a need to use those and reported it during check out.

The issues we ran into were all taken care of. We enjoyed our stay and would stay here again.