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Residence Inn San Diego Scripps Poway Parkway
3.0 of 5 Hotel   |   12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131   |  
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Ranked #2 of 269 hotels in San Diego
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great”
5 of 5 stars Reviewed August 19, 2013

This place is perfect. the rooms are large and the area is very safe. Easy access to sea world and the beaches. Lots of food locations and it is near the mall. The staff is very friendly too. This will definitely be a top choice for our visits to this area. great for families.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, August 22, 2013
Thank you for the "great" review title. We always strive to be great and are thrilled that you and your family found our hotel to be such a good fit. We love our location and always enjoy hearing that guests do too. Please come visit us again.

Warm Regards,
Kelly Herrington
General Manager
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Write a Review

220 people have reviewed this hotel

Traveler rating
    170
    44
    4
    2
    0
See reviews for
110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 19, 2013

We stayed here with a youth water polo team, visiting San Diego for a tournament. The hotel is located close to a freeway(but far enough away to avoid noise) in a relatively non-congested part of town, giving us access to La Jolla, University City, Balboa Park, all without traffic jams. The rooms were spacious and clean. The breakfast is more expansive than at some other comparable "Inn" families and includes hot offerings with eggs, sausages, and a wide assortment of fruit, cereal, bread and pastries, yoghurt. And, unlike some of their competitors, they keep the breakfast station well stocked. Also, juice and coffee are available 24 hours. The pool is small but pleasant and the Jacuzzi works fine. The lounge is pleasant, wifi is functional throughout. I think this is better value than cheaper motels that give you just a small room, and much less expensive (with more amenities) than hotels in the resort areas of town. As long as you are willing to drive to get where you are headed in San Diego, this is a great way to go!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, August 22, 2013
HI and thank you for the 5-star review! As a brand and as individual properties we strive to provide a balance of amenities and value. We are delighted that our style and level of service fit your needs so well and that you had a great stay. Thanks again.

Please come see us again the next time you're in San Diego!

Warm Regards,
Kelly Herrington
General Manager
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Quebec City, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 18, 2013

We stayed for 6 nights at this property. Everything was nice, staff, breakfast, beautiful room, good location, but except for one very important thing to us, the bathroom. As I said, everything was perfect until we had a problem with many little insects crawling in the bathroom, they were everywhere, in the bath, in the sink, on the wall, even in our bed.

After complaining, we changed room, but saw few insects again in the other room too.
We are very sorry to have to report this thing here, hoping that it will be resolve. We did not have this problem in all the hotels where we stayed during our stay in beautiful San Diego.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, August 19, 2013
Thank you so much for taking the time to share your experience while visiting our hotel. Your feedback is very important to us as we feel it is one more way for us to know how we are doing and to correct the things that need attention. I am truly sorry to learn that your stay was less than perfect. I will follow through by sharing your comments with the entire staff to help improve our service levels for you and future guests.
Again, thank you for your generosity in taking the time by giving us this feedback as it serves as a tool for further enhancement of our services and accommodations.

Warm Regards,

Kelly Herrington
General Manager
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013

We enjoyed our one night stay at this hotel before starting our long drive home. It was very clean, comfortable and the breakfast was good. Derek was at the front desk and made us feel welcomed. He was very friendly & helpful! We would definitely stay here if ever in San Diego again!

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, August 14, 2013
I'd like to take this opportunity to thank you for the review! Our team is committed to making our guests' stay both enjoyable and comfortable. We value your feedback, and are grateful for the recognition you placed on the staff. We hope you'll come back and visit soon.

Warm regards,
Kelly Herrington
General Manager
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earthangel_376
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

We stayed here for 4 nights while on vacation. It's nice to have a place with a good size refrigerator and fully stocked small kitchen, especially when travelling with 2 toddlers. The staff was very friendly - everyone you saw in the hallways greeted you with a smile & a "hello" or "goodmorning". We stayed in a 1 bedroom suite that had a pull-out couch in the living area. Our room was cleaned daily & our used towles were also replaced daily.

We especially liked the breakfasts & simple dinners (offered M-F with both white & red wine & beer on tap), which helped us save quite a bit of money. Breakfast options were plentiful: muffins, bagels, toast, english muffins, cold cereal, milk, yogurt, oatmeal w/ toppings, make-your-own waffles, scrambled eggs, breakfast potatoes, canadian ham, sausage, breakfast burritos, & even steamed white rice with your choice of japanese rice seasoning. We experienced 2 nights of dinners - meat filled ravioli & salad one night, and soup (creamy potato & bacon soup and tortilla soup, bothe very delicious) plus salad the other night. We saw that other nights offered meatloaf, bbq, among others.

The pool was pretty nice too. A small pool that only goes to 5 ft and a whirlpool. Both were sufficient for our family & our kids had alot of fun enjoying it.

The location was also very convenient - right off of hwy 15 and 20 min from san diego airport (depending on traffic), 20 min from balboa park, 30 min from legoland, 30 min from san diego safari park. There are also 2 strip malls just up the street (away from hwy 15) that has a grocery store, sushi, frozen yogurt, donuts, subway, mcdonalds, pizza, etc.

All in all we were very pleased with our stay here and would definately visit again.

Room Tip: I would choose a room facing away from the pool. The kids using the pool in the afternoon can get q...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, August 14, 2013
Thank you for sharing your experience on TripAdvisor. We value our guest's comments, and were so pleased to hear that you enjoyed your stay. We hope we get a chance to serve you again in the future.

Warm Regards,

Kelly Herrington
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 9, 2013

After having a miserable experience at the Hampton Inn in Sherman Oaks (Los Angeles), I was pleasantly surprised -- and relieved -- when we arrived at this hotel for a three-night stay. The staff was great, the rooms were big and clean and the free breakfast was a big hit with our kids. If you're traveling in the San Diego area, I would highly recommend staying here.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek E, Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, August 10, 2013
MPSCalifornia,

Thank you for your review! It's comforting to know we were able to help save your vacation! Sometimes it can be such a relief to find a hotel where you can actually relax!

Thank you for the recommendation and for staying with us with your family.

Best Wishes,

Derek Edwards
Assistant General Manager
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Waipahu
1 review
5 of 5 stars Reviewed August 6, 2013

While we understand the Aloha Spirit being from Hawaii...it felt as if we never left home! The staff's service with a smile from every single employee was beyond what any hotel has ever offered. Whatever we requested within reason...they found a way to make it work. I am partially reluctant to share this as I don't want others to flock here in the future!!!!!!! Excellent!!!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek E, Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, August 8, 2013
Garrett M,

Thank you very much for your review. Our staff tries very hard to show each and every guest our best service and sometimes the "aloha spirit" can be infectious as well.

We truly enjoy hosting your group each year and we hope to see you again next year!

Thank you again!

Derek Edwards
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Residence Inn San Diego Scripps Poway Parkway

Address: 12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in San Diego
#5 Business Hotel in San Diego
#38 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Diego Scripps Poway Parkway 3*
Official Description (provided by the hotel):
Renovations completed October 2011! New Rooms, New Lobby! We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Residence Inn by Marriott - San Diego/Rancho Bernardo/Scripps-Poway is the perfect choice for you! ... more   less 
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Also Known As:
Residence Inn San Diego Scripps Poway Parkway Hotel San Diego
San Diego Residence Inn

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