We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent good-value hotel!” 5 of 5 stars
Review of Residence Inn San Diego Scripps Poway Parkway

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Residence Inn San Diego Scripps Poway Parkway to your Saves list
Residence Inn San Diego Scripps Poway Parkway
3.0 of 5 Hotel   |   12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #8 of 271 Hotels in San Diego
Vancouver, BC
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Excellent good-value hotel!”
5 of 5 stars Reviewed July 13, 2013

Very convenient location ("20 mins from everywhere"); genuinely friendly and helpful staff; generously sided, clean rooms; good free breakfast; nice (although quite small) pool, with plenty of towels - hight recommended. Would stay here again for sure. Thank you!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, July 15, 2013
We were simply delighted to read the wonderful review you shared on TripAdvisor. Our team is committed to providing service so memorable, and we're glad it showed. Thank you for the kind words. We look forward to having you stay with us again in the future!

Warm Regards,
Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

238 reviews from our community

Traveler rating
    178
    51
    7
    2
    0
See reviews for
116
32
9
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
San Diego
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

My family of 4 stayed at his hotel back in April 2013 during spring break. As a frequent traveler, I've stayed at many Marriott hotels, some very upscale, and I must remark that this Residence Inn is absolutely incredible. All of the staff that I encountered was very helpful, cheerful, and kind (this included everyone at the front desk, the housekeeping staff, the groundskeeper, and the gal who worked in the kitchen/food areas in the mornings and evenings). They actually took the time to make eye contact and provided a greeting, either a simple "Hello", or "Is there anything I can assist you with?", or "I hope you're having a great day". On my last day at this hotel and as I was loading my luggage stacked onto the hotel's luggage cart into my car, the groundskeeper who was doing some simple yard work around the hotel actually made it a point to stop what he was doing and actually help me load my car and then returned the hotel's luggage cart back to the hotel lobby. Who does that?! That's a perfect example of EXCELLENT customer service and friendliness!

My 2-bedroom suite was incredibly convenient and quiet, even as it overlooked the pool area during spring break. As a family of 4, I really appreciated the complimentary upgrade to a 2-bedroom suite to allow us more space and comfort, especially after a very busy day of activities throughout beautiful San Diego. I know the complimentary upgrade comes as part of the benefit of being a Marriott Gold member, and as a frequent traveler, it's always nice to feel appreciated by a big company like Marriott.

As someone who has traveled a lot and stayed at a variety of regular and upscale Marriott properties (Fairfield Inn, Springhill Suites, JW Marriott, Gaylord properties, Courtyard Marriott, and regular Marriott hotels) I was very amazed at how serious this hotel valued customer service. Many other hotel chains and properties could really learn from this specific Residence Inn's example.

I don't always take the time to provide online feedback, but everyone at this Residence Inn impressed me so much that I felt compelled to share my experience, even 4 months after my stay. Thank you to all the wonderful and well trained staff at this Residence Inn. You made it tough for other hotels to live up to the standard for excellence in customer service that you have set. I will definitely be staying here again!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, July 15, 2013
We were simply delighted to read the wonderful review you shared on TripAdvisor. Our team is committed to providing service so memorable, and we're glad it showed. Thank you for the kind words. We look forward to having you stay with us again in the future!

Warm Regards,
Kelly Herrington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester,WV
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2013

If you want to have access to various Southern California atttactions this location puts you within easy car driving distance.
Beaches, downtown San Diego, wine country, numerous parks for hiking, athletic events, kids amusement parks, shopping, restaurants can be reached within 40 minutes any direction.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, July 15, 2013
Thank you for taking the time to share a review of on Trip Advisor. It is nice to hear that you found the property and the location to meet your all needs during your stay here in San Diego. We look forward to your next trip back.

Warm Regards,

Kelly Herrington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Arizona
2 reviews
5 of 5 stars Reviewed July 10, 2013

We stayed for 5 nights and everything was top quality. The staff could not have been more pleasant and helpful. Breakfast is served every morning and there is a very large variety of food and drinks. Hotel is clean and modern. Would definitely stay there again

Room Tip: unfortunately we require a wheelchair accessible room. The suite we were given provided more than...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, July 11, 2013
Thank you for sharing your experience on TripAdvisor. We value our guest's comments, and were so pleased to hear that you enjoyed your stay. We hope we get a chance to serve you again in the future.

Warm Regards,
Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2013 via mobile

We stayed in the studio suite... Very clean & comfortable room, no black feet from walking on the carpet... Full kitchen with big fridge... Perfect when travelling with kids... Store , gas station and restaurants in walking distance... Easy access to the freeway ... We could reach Legoland in 20-30 mins. Did I mention free parking, complimentary hot breakfast and snacks in the evening and laundry on site ... Perfect home away from home ... We will be back for sure :-)

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, July 10, 2013
Greetings, and thank for writing about your experience on TripAdvisor. We were so pleased to hear you had an enjoyable stay. At Residence Inn, we aspire to meet the high expectations travelers have come to expect of Marriott, and we're glad to know we met that goal. If you're ever in the San Diego area again we'd love to have you stay with us.

Warm regards,

Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Murieta, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2013

We stayed at this hotel since we cancelled from another. Glad we did as we will return on our next visit to San Diego. Location is great right off 15 - easy access. Breakfast was a good experience and food was bountiful. The staff was very friendly too. No issues with anything. My family highly recommends this hotel.

Room Tip: Our room was right next to the elevator but we never had any noise issues. Very quiet room.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, July 2, 2013
Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the location to meet your needs during your stay here in San Diego. We look forward to your next trip back.

Thanks Again,

Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

We stayed four nights and used the kitchen each morning to make breakfast and a few times for dinner. Yes, the hotel did have a decent breakfast available, but it was nice to be able to make what we wanted when we wanted it, and enjoy items from the local farmers markets. Overall we enjoyed the extra space, and utility, which came at a premium price. On the down side the air conditioner was nosier then I expected but ultimately did not significantly impact our enjoyment. Also, the refrigerator was only able to achieve an acceptable temperature when set at the coldest setting. While the freezer section would freeze items in the middle setting the refrigerator was still around 60, and the fridge section should be 40 or less. If you are planning on cooking I would recommend you bring a few essentials including a frying pan, thermometer, a couple good knives, tongs, and basic cooking ingredients like oil, spices, etc. These items increase the utility of the kitchen and while the basic cooking tools were provided we all have our preferences. Overall a good experience which has convinced us the Residence brand of hotels is our preferred place to stay.

Room Tip: Go for the top floor to avoid noise from above, face hill if possible to avoid traffic noise when wi...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, June 30, 2013
I'd like to take this opportunity to thank you for the review! Our team is committed to making our guests' stay both enjoyable and comfortable. We value your feedback, and are grateful for the recognition you placed on our kitchens. We hope you'll come back and visit soon.

Warm regards,
Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Residence Inn San Diego Scripps Poway Parkway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn San Diego Scripps Poway Parkway

Address: 12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in San Diego
#4 Business Hotel in San Diego
#36 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Diego Scripps Poway Parkway 3*
Number of rooms: 95
Official Description (provided by the hotel):
Renovations completed October 2011! New Rooms, New Lobby! We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Residence Inn by Marriott - San Diego/Rancho Bernardo/Scripps-Poway is the perfect choice for you! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with AAA Travel Services, Marriott, Priceline, Booking.com, Expedia, BookIt.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Residence Inn San Diego Scripps Poway Parkway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn San Diego Scripps Poway Parkway Hotel San Diego
San Diego Residence Inn

Owners: What's your side of the story?

If you own or manage Residence Inn San Diego Scripps Poway Parkway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.