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“Fantastic place to stay in San Diego” 5 of 5 stars
Review of Residence Inn San Diego Scripps Poway Parkway

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Residence Inn San Diego Scripps Poway Parkway
3.0 of 5 Hotel   |   12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131   |  
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Ranked #2 of 269 hotels in San Diego
Port Washington, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Fantastic place to stay in San Diego”
5 of 5 stars Reviewed February 9, 2013

This is THE place to stay when visiting San Diego. From the moment we walked in we were welcomed with a warm and friendly hello and were able to check right into our room. The room was large, clean and very comfortable!!!!!! Derek Edwards, assistant general manager, is fantastic!!!! He has excellent people skills and will go out of his way to make you feel comfortable. He helped us to find local terrific restaurants, suggestions for places to go and driving directions. The other staff members are also extremely helpful, friendly and accommodating. The hotel has the guests' needs as their top priority!!!!!! The breakfast is great, with many choices. Evening social hour brings lots of guests into the lobby and is a good place to relax and talk to other travelers. If you do not want to do that, then the guest rooms are extremely comfortable to relax in. The hotel is easy access to the highway and you can get to local attractions within fifteen to twenty minutes. The drive is very easy and it is terrific to get back to the quiet of this hotel after a day of sightseeing. There are also some very good restaurants very close to the hotel, as well as a Trader Joe. This is the perfect hotel for your stay in San Diego and we can't wait to return.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, February 11, 2013
kachina53,

Thank you for the great review! We are pleased that you enjoyed our breakfast offerings and Monday-Thursday social hour. We are also pleased that you enjoyed our quiet and relaxing rooms. After all, that's why most chose to stay in a hotel in the first place! Thank you for mentioning our central location and ease of access. At a glance, our location may give some travelers pause but we are actually close to everything.

Most of all, thank you for recognizing Derek and the rest of our staff. The nice rooms and great food are a start, but it is our people that set us apart. I cant wait to share this review with all of them.

Thank you for recommending us to other travelers. That is a great compliment! We look forward to seeing you on your next visit.

Warm Regards,

Trent Selbrede
General Manager
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Write a Review

214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Simi Valley
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

We stayed here along with 9 other familes for a soccer tournament. The manager went out of his way to make sure that our team was taken care of. The breakfast was wonderful, rooms were clean, staff was friendly, pool was warm, everything was fantastic!!!!!! We used the BBQ to cook dinner and relaxed by the fire pit. We could not have asked for a better stay. We would definately stay here again and recommend it for anyone visiting the San Diego area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, February 6, 2013
Kris G,

Thank you for writing such a pleasant review about your group stay with us. We pride ourselves on our ability to take care of one room or a group of rooms. We are pleased that you enjoyed our warm pool, and BBQ/Fire pit area. Thank you for also noticing the breakfast and clean rooms. We are pleased that one of our managers and our friendly staff went out of their way to make your stay great.

Thank you for the recommendation to other travelers. That is a great endorsement!

We look forward to seeing you again soon.

Warm regards,

Trent Selbrede
General Manager
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Gilbert, Arizona, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 5, 2013

From the moment we arrive, it was wonderful. The front desk clerk was so quick and efficient, I didn't even have to give her my whole name before she had me checked in and ready to go. Everything was very clean. From the elevator to the hallways and especially our room. The towels were soft and fluffy, not rough like most hotel towels. And the bed was super comfy!! I really like that I could open the window a little to get some fresh air in. First hotel I've stay in where you could do that. The dining area was large and there is a wide variety of food to choose from. Somehow the food service lady was able to go around to all the tables and ask if everything was ok and if she could get us something else. I think having an excellent staff is what makes an excellent hotel. We will be back....and soon!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, February 6, 2013
Chris Rodriguez K,

Thank you very much for the positive comments! We appreciate the fact that you took time to recognize our hotel and facilities. We are pleased that you enjoyed our towels and comfy bed.

Thank you for specifically pointing out that our breakfast staff took the time to reach each table and that the front desk clerk was quick and efficient. "Great service" is a nice compliment, but real examples make it possible for us to recognize specific staff members for their efforts.

We look forward to that return visit!

Sincerely,

Trent Selbrede
General Manager
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Portland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2013

We had a fantastic stay here in January 2013. Every time we walked through the doors we were greeted enthusiastically by the staff. The manager went out of his way to make us feel welcomed and help us with suggestions for seeing the area. They even gave us a huge gift basket with movie tickets when it poured down rain one of the days. The breakfast was varied and had a lot of unique offerings like fruit and yogurt parfaits, english muffin sandwiches, oatmeal, and pancakes. The manager's reception was sufficient for dinner and helped us save a bit of money. The beds and suites were very comfortable and had everything we needed. It was very restful and quiet. This is a superb facility and I highly recommend it!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, February 5, 2013
Zbugz,

Thank you for taking the time to write a review about your stay. I am sorry that our normally awesome San Diego weather did not cooperate but we are pleased that you took it in stride. It was our pleasure to provide your family a little "pleasant surprise" while you were with us.

Thank you for the positive feedback about our meal offerings for both breakfast and Monday-Thursday social hour. We are also pleased that you enjoyed our spacious suites and comfy beds. Most of all, we always hearing that our staff made you feel welcome at every turn.

Please visit us again soon. We will work on the weather for you!

Trent Selbrede
General Manager
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Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2013

I have stayed here several times a year for 4 years and it continues to be one of my favorite places to go. The staff is excellent, food is great and it was just renovated recently with new carpets, larger lobby/dining area, new flatscreen tvs. Overall great place and staff with close essentials shopping. A staple in my travel.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, February 5, 2013
Zach J,

Thank you for the great comments about our newly renovated hotel and food offerings. Most of all, thank you for recognizing our staff. We take great pride in our service and appreciate your loyalty,

We look forward to seeing you again soon.

Sincerely,

Trent Selbrede
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deton, tx
Top Contributor
50 reviews 50 reviews
29 hotel reviews
Reviews in 39 cities Reviews in 39 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 24, 2013 via mobile

This is my first stay at a residence inn. I'm in my last night of a 6 night stay. I am very pleased with all aspects of my stay. The location was convenient to entertainment and shopping. The front desk had looked at my reservation requests for a room in a quiet location and had the room ready for me. The front desk staff were always friendly and helpful. The housekeeping crew kept my room very clean. The breakfast fare was very good as was the evening meal that they serve Monday-Thursday. I'd recommend this hotel to anyone. My only recommendation is that they do what another hotel has done, and that is add more waffle machines in the breakfast area. I stayed at another hotel recently that had 3 and no one had to wait.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, January 25, 2013
Tcs6,

Thank you so much for the great review. As a senior contributor with 25 reviews, we know that you have an eye for detail. We are pleased that you enjoyed our breakfast and social hour! Also, thank you for specifically pointing out our attentive staff and excellent housekeepers. Our people is what makes our hotel special!

On the waffle maker, we are working on it. Counter space is at a premium but we are trying to reorganize a few things to add an additional unit. Thank you for the reminder!

We look forward to seeing you again soon.

Warm regards,

Trent Selbrede
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2013

Our stay at this Residence Inn has always been a pleasant and positive experience. From the moment you walk in to the moment you leave, the staff is warm, welcoming and helpful. The rooms are large, comfortable and have a nice modern decor. The free breakfast buffet is plentiful and has something for everyone. The evening socials also offer a wonderful array of food, drink and a welcoming environment to socialize with other guests. In addition, the location is perfect! The highway is less than 60 seconds away so allows you to connect to all other areas of San Diego efficiently. During one stay, we even brought out two dogs and this facility is extremely well prepared and welcoming of 4 legged guests as well. Management is simply EXECELLENT. The manager of this facility goes above and beyond to cater to guests' needs. In addition, the Residence Inn also engages in various charitable events around the city and that makes me want to support them even more. Overall, this a great hotel for anyone and everyone.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review, January 19, 2013
nchand10,

Thank you so much for the great review! We are pleased that you enjoyed our facilities and amenities during your multiple visits. We love when guests bring their 4 legged family members. Our nominal non-refundable fee is because of the care we put into each room to make sure we don’t leave a trace behind. Thank you for recognizing our leadership team and staff. It is our people that make a difference in our guest's stays. We are also pleased that you also enjoy our food offerings and location.

Indeed the Residence Inns of San Diego support the Helen Woodward Animal Center and our local military in a number of community events. It is a way for us to give back to the community that supports us. Thank you for recognizing that!

We look forward to seeing you on your next journey.

Thank you!

Trent Selbrede
General Manager
Report response as inappropriate
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Additional Information about Residence Inn San Diego Scripps Poway Parkway

Address: 12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in San Diego
#5 Business Hotel in San Diego
#38 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Diego Scripps Poway Parkway 3*
Official Description (provided by the hotel):
Renovations completed October 2011! New Rooms, New Lobby! We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Residence Inn by Marriott - San Diego/Rancho Bernardo/Scripps-Poway is the perfect choice for you! ... more   less 
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Also Known As:
Residence Inn San Diego Scripps Poway Parkway Hotel San Diego
San Diego Residence Inn

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