We were booked to stay here, but due to a family crisis we were unable to stay in the end. We had pre-paid when booking, and the terms and conditions of the booking did not allow us a refund. Given the circumstances however, the customer services team overturned their policy and gave us a full refund. They were perfectly within their rights not to refund us, and we are extremely grateful that human beings run this business and that they were allowed to use their judgement. I would recommend them on this basis.
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- Also Known As:
- Extended Stayamerica San Diego-Mission Valley Hotel San Diego
- Extended Stay America San Diego
- Extended Stay San Diego
- San Diego Extended Stay