We heard great things about this place and knew the wait would be ridiculous (we waited 2 hours and 20 min). Luckily there's an Urban Outfitters next door which helped with passing the time. Once seated, the staff was very friendly and efficient. The menu offered a lot of great choices but the actual food wasn't anything special. We were excited about all the usual pancakes and each ordered a different flavor. Mine, the sweet potato spice pancakes were overcooked near the edges and still raw in the center, plus I tasted no evidence of sweet potato! Out of three egg dishes that were ordered, they only was prepared correctly. The other two were either undercooked or overcooked. The one that was undercooked was comp'd by the manger after he stopped to check in and asked how the food was. That was very much appreciated.