My room was a bit drab, but spacious, but the lounge is luxurious, and the free breakfast is very good with a lot of variety. It was one of the rare rainy SoCal days during my stay, but I expect on a normal day the basketball court and large swimming pool would come in handy. The free laundry machines are a nice touch. The hotel is in the area of the Carmel Mtn. Ranch shopping center, but if you want to walk, there's only a Panda Express that's really convenient.

Our family was surprised at how nice this experience was: we had a 2 bedroom suite with a sitting room and small kitchen, both beds were very good quality. The accommodations were spacious, comfortable, even the kitchen was well equipped. The breakfast was one of the better "included-type" meals, and the facility was immaculate and cheerful. There were plenty of places to relax around the facility and the location was close to freeway, etc. Very quiet, staff very professional. We only stayed one night but we would have enjoyed a longer stay. Very easy parking... was a great choice.

I thought this hotel was awesome! I had scoured the Internet looking for the right hotel for 5 people.....they had it all...the suite had a kitchen complete with full size fridge,dishwasher and microwave...pot,pan,eating utensil..even small bottle of dish washing liquid. We had a one bedroom suite w/2full beds and the living room had the sofa bed...free hot breakfast w/ a wonderful lady who was fast and kept the area stocked...something for everyone..each day changed for stuff like sausage or bacon ..there was eggs,potatoes,oatmeal,toast,bagels,waffle iron to make your own Belgian waffle,coffee,tea,fruit,juice,hard oiled eggs,cereal....also there was a washer and dryer free to use..just buy some soap fr the front desk convenience shop...small gym..pool..the nice thing was the free dinner served nightly....when I was there it was taco night one night...(missed it when we went to sea world). The next night was BBQ...grilled burgers and hot dogs..with chips..drinks..beer...wine too I think? :0). One main thing here I liked was the incredibly friendly staff....awesome...

They have a business center if you need Internet and to print things like boarding passes...in the same room books to read and even movies to borrow too.....not new movies but that's ok.

The area is quiet and there a lot of places nearby to eat or if you need anything...within a 5 or 10 minute drive...costco and claim jumper are across the street along with a ton of other places...soooo convenient....I definitely would come back...lots of bang for your buck....not fancy..but clean...and great service.

My wife and I stayed for 5 nights on a long holiday to USA. From check in to departure the staff were friendly and attentive. On arrival we were wlcomed as priority club members given a "goody bag" and a room upgrade even though I was paying partially with points. The breakfasts and evening reception food was good and the property clean and well maintained. The location was great for the safari wild animal park and even though it is a few miles from San Diego we had no trouble getting to sea world or San Diego, may have been more of a problem without sat-nav.
Facilities such as laundry and computer access were great to catch up and being able to "dine in" is a welcome change on a long trip.