My boyfriend and i stayed here for a couple days to enjoy the beach and go to the zoo. The first room we stayed in was a handicapped accessible we believe because it was so large and the shower was slanted to be rolled into and had many bars to hold onto. It was lovely the king bed was nice and comfy and the tv was huge. Unfortunately water began to leak into the closet where my boyfriend kept his backpack full of school books and laptop. The books were ruined but the laptop was fine. Needless to say he was furious that his 300 dollar books were destroyed. I kept him calm and brought the books to the front desk unfortunately the manager was not there but we were moved to a different room and filed a report. They took pictures of the books and we left them with them. we then went to breakfast just down the street still a little frustrated and unsure of what was going to happen. But at the end of our meal we received a call we returned and were happy to be told we would be compensated for his books. I know things like this happen and its unpredictable and although we had to order new books at the last minute it turned out ok. The real downside was we wasted a couple of hours dealing with the issue. I don't blame the hotel they actually handled it very well and i never felt cheated i felt very taken care of thank you. I would definitely return! The 2nd room we stayed in was smaller but very comfortable and still king bed. The beach is right down the street and was wonderful. The only complaint i would have was the small bathroom the door skimmed the toilet every time you open and close it i also hit my knee multiple times on it trying to leave the bathroom. For the price you cant beat it and i feel the staff although somewhat disorganized at times was fair and understanding. We will be back next summer!
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- Also Known As:
- Seacoast Palms Hotel San Diego
- Seacoast Palms Inn
- Seacoast Palms San Diego