I recently hosted my wife's 50th birthday dinner party at the Courtyard in Kearny Mesa (SD Central). The facilities and staff are fabulous! Christie the catering manager went over every detail in advance of the event (food options, room layout, bar options, reserved patio area, etc.). When she informed me that she was leaving town and handing me over to another manager (Nicole) a little over a week prior to the event I was a little anxious. However, Nicole stepped in and made sure everything was in order and ready for my wife’s big day! Both were very professional and customer-focused.
The day of the event, I was running a bit late (with decorations) but when I arrived everything was set up and ready to go (banquet, dance floor, DJ area, bar, event signs). Javier was my on site manager and made sure everything ran according to schedule (checking with me at each milestone of the schedule to see if I needed to adjust the time or activities). The event included a red carpet photo shoot on the patio, dinner, A/V equipment for a birthday Jeopardy game, champagne toast and cake), so there was a lot to coordinate in terms of timing.
As expected, I made some last minute changes several times and Javier was always one step ahead of me anticipating my needs and confirming the timing of the next item on the agenda. In fact, he actually reminded me of what was happening next most of the time because I was having a great time and attending to my wife and guests. The bartender was excellent and he and Javier kept me informed of my tab to make sure that I was comfortable with the consumption level. With 70 guests at a 5 hour event, that’s something you don’t want to be surprised about! All of my guests had a wonderful time and my wife had a 50th that she’ll never forget!
Thanks to everyone at the hotel for your great service!