Ok so with 24 hours to experience downtown SD we wanted to stay in the area. We picked the Hilton for its location which was amazing. We booked at short notice securing one of the last remaining rooms (convention in town). Despite the busy hotel we weren't compromised on the quality of our room. Which was a corner room with lots of light. The room was spotlessly clean, tidy and in a great condition generally. With so little time in the city and looking for a great night out we were recommended to speak to the concierge, Mike. HE IS AMAZING and definitely a differentiator in terms of hotel service. I havent met a concierge as well connected ... Ever! We explained what we were looking for for our very short stay. Not only did he ring around and make reservations for us. He ensured we got the best table for dinner and helped us with information on the next two stops on our trip around San Diego and LA. The compliments about service at the Hilton Gaslamp are not solely reserved for Mike (who definitely stands out as an exceptional example of customer service) but the valets, bellboys (who couldn't help us enough when we locked ourselves out of our room!) and the receptionists at check in/check out. In our experience it's often the staff that make a good stay great, but I do think it all came together perfectly at the Hilton Gaslamp. Congratulations. Highly recommended.