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“Don't miss this hotel” 5 of 5 stars
Review of Hilton San Diego Gaslamp Quarter

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Hilton San Diego Gaslamp Quarter
3.5 of 5 Hotel   |   401 K Street, San Diego, CA 92101   |  
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Ranked #96 of 273 Hotels in San Diego
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't miss this hotel”
5 of 5 stars Reviewed November 12, 2012 via mobile

Ok so with 24 hours to experience downtown SD we wanted to stay in the area. We picked the Hilton for its location which was amazing. We booked at short notice securing one of the last remaining rooms (convention in town). Despite the busy hotel we weren't compromised on the quality of our room. Which was a corner room with lots of light. The room was spotlessly clean, tidy and in a great condition generally. With so little time in the city and looking for a great night out we were recommended to speak to the concierge, Mike. HE IS AMAZING and definitely a differentiator in terms of hotel service. I havent met a concierge as well connected ... Ever! We explained what we were looking for for our very short stay. Not only did he ring around and make reservations for us. He ensured we got the best table for dinner and helped us with information on the next two stops on our trip around San Diego and LA. The compliments about service at the Hilton Gaslamp are not solely reserved for Mike (who definitely stands out as an exceptional example of customer service) but the valets, bellboys (who couldn't help us enough when we locked ourselves out of our room!) and the receptionists at check in/check out. In our experience it's often the staff that make a good stay great, but I do think it all came together perfectly at the Hilton Gaslamp. Congratulations. Highly recommended.

Stayed November 2012
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1,234 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
Vancouver, BC
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 8, 2012

As other's have stated, the location of this hotel is very good, especially if attending a conference at the convention center or a nearby hotel (as I was). The room was large and clean and overall I was happy with the property.

I imagine this is standard at all Hilton's, but they do charge $12 / day for internet PER DEVICE. My reservation said 'complimentary high speed internet' . After asking about this on my first day I was told this applies only in the lobby but that they had recently changed the policy regarding multiple devices and that I would only be charged once per day. But sure enough was charged for multiple devices and then had to argue with the front desk on check-out. It's unbelievable that they think it's reasonable to charge $24 (or more) / day for moderate speed internet. That's more than $600/month! A small, non refrigerated bottle of water was also $3.50 in the room. Staff at the front desk and concierge were cordial but certainly not welcoming. So a good conference hotel, but there are certainly better options if you're on vacation.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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new jersey
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 6, 2012

Whether it's for business or pleasure, this hotel is a very nice place to stay. It's a short walk to the convention center as well as to the restaurants and shops in the Gaslamp Quarter. The staff is friendly and accommodating and the rooms are very nice.They do charge $40 per night for parking which I found to be a bit much. There is a big public parking lot about a block away that is far less expensive.

Room Tip: Ask for a room not facing the tracks. The clanging of the trolley cars might be disturbing.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Springfield Illinois
Level Contributor
118 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 3, 2012

This property is in an awesome location. Across from the Convention center, walking distance to major shopping and the bay area tourist locations. The gaslamp area is full of great bars many with live music and supurb restaurants. Holloween was really great.
The loft room we stayed in was a corner room at K street and 5th. Remodled, large and clean. The breakfast was comped because we are Diamonds otherwise it is overpriced. Walk up the street and find some nice local dining. The happy hour across the street was long and dirt cheap.
This IS the spot to be in San Diego but it did have issues. The lobby is a bit grubby and needs refurbished. The carpet going up the stairs has dirt ground in it. The furniture is worn and should be cleaned more often. Even the clerks desk chair visible through the office door had the stuffing coming out of it. Every morning the lobby coffee was empty. On check out day a bellman was no where to be found yet there were three, yes three, valet parking guys. Got tired of waiting and took my own luggage down using two different elevators.
STILL, next time I go to San Diego I will stay at this property rather than the huge, shiney Hilton three blocks away.
Absolutely ride the trolley and see the whole city.

Room Tip: The room we had overlooking K street was good. Do not know where the others overlooked.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHiltonGaslamp, General Manager at Hilton San Diego Gaslamp Quarter, responded to this review, November 5, 2012
Thank you for staying with us and taking the time to post a review of the hotel. We appreciate this feedback as it allows us to improve our services as we share all reviews with our staff. I apologize for the wait time involving our bell service as we try to anticipate heavy check out periods and schedule accordingly. We do have new furniture in place throughout the lobby and restaurant area's and are in the process of upgrading our outdoor furnishings. Thank you again for your feedback and we look forward to future opportunities to serve you to your complete satisfaction.
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Dallas, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 27, 2012 via mobile

Location could not have been better and the price was right. Gaslamp district a block away. Mini-mart across the street offers everything from breakfast to liquor and everything in between. World Market is nearby and provided all the wine we could drink. Pool is small, but clean and in full sun during the day to keep the water ideal. Workout facility has new equipment and was never crowded. Rooms are spacious and compfrtable for a family of 3. If in San Diego again, I would stay here again.

Stayed October 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
1 review
5 of 5 stars Reviewed October 25, 2012

My wife and i recently stayed at the Hilton Gaslamp Quarter Loft Towers and i have to say it was an amazing night. Great location close to all the good clubs and bars. Clean rooms and great room service.This is a location we will stay at again some time soon.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHiltonGaslamp, General Manager at Hilton San Diego Gaslamp Quarter, responded to this review, November 5, 2012
Thank you so much for your five star "Incredible" review of the hotel. We truly appreciate you taking the time to post a review and sharing your comments on our new Loft Suites. Thank you also for your kind comments on our clean rooms and great room service food. We look forward to your next visit to San Diego.
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Beaumont, California
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 18, 2012

Hotel was in walking distance to Padres baseball field. Pretty nice hotel for a 3.5 star. Clean rooms nice bathroom clean, with nice toiletries. Bar, dining area not so good drinks tooooo expensive and bartender no good sorry but yuck on my 30 dollar Bloody Mary's!!!! Gross. And the service in there was horrible. But besides that I would stay here again in a flash.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHiltonGaslamp, General Manager at Hilton San Diego Gaslamp Quarter, responded to this review, November 5, 2012
Thank you for taking the time to post a review as we share all guest comments with our staff. The hotel does enjoy a great location and is very convenient to the Gaslamp district and several area attractions including Petco Park. We appreciate your comments on our clean rooms. I apologize that you did not enjoy the bar experience. We do offer happy hour pricing and dinner specials throughout the week and look forward to serving you to your complete satisfaction on your next visit to San Diego.
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Additional Information about Hilton San Diego Gaslamp Quarter

Address: 401 K Street, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Wheelchair access
Hotel Style:
#14 On the Beach Hotel in San Diego
#19 Spa Hotel in San Diego
#73 Family Hotel in San Diego
#80 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Diego Gaslamp Quarter 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
Stylish 12-story Hotel situated in downtown's historic Gaslamp Quarter, adjacent to the bay. ... more   less 
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Also Known As:
Hilton San Diego Gaslamp Quarter Hotel San Diego
Hilton Hotel San Diego

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