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“San Diego Birthday” 4 of 5 stars
Review of Courtyard by Marriott Rancho Bernardo

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Courtyard by Marriott Rancho Bernardo
3.0 of 5 Hotel   |   11611 Bernardo Plaza Court, San Diego, CA 92128   |  
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Ranked #109 of 270 Hotels in San Diego
Phoenix, Arizona
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“San Diego Birthday”
4 of 5 stars Reviewed June 28, 2014

Courtyard was better than I thought. We are visiting San Diego for my daughter's birthday and she wanted to go zipline. I looked for a place to stay and the courtyard by mariott was available :-) I didn't know what to expect; bit was delighted to find it clean, comfy and friendly staff. There was a bit of a line that seemed to take much to long. Everything else was great!

Stayed June 2014, traveled with family
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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review, July 18, 2014
I am so glad to hear that you enjoyed your birthday visit at the Courtyard by Marriott at Rancho Bernardo. Our close proximity to the San Diego Zoo Safari Park and it's awesome zip-line makes us a popular choice for a lot of their visitors. Thank you for choosing the Courtyard by Marriott at Rancho Bernardo! We hope you'll come visit again soon!
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81 reviews from our community

Traveler rating
    28
    33
    13
    7
    0
See reviews for
26
13
4
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 21, 2014 via mobile

My mom was in a handicap room. The hallway to the room had stairs. Ramp was down around the corner. Our rooms air conditioner keeps shutting off. No free reg.coffee! I never buy starbucks. The room had the small pot with black cups! Hint..I never drink from a black coffee cup! Is it clean? Breakfast $10.00. Buffet! No thank you! I do think all courtyards are this way..this franchisee is misguided

  • Stayed June 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review, June 25, 2014
Thank you for taking the time to review our hotel. I am sorry that we failed to meet your expectations.

The Courtyard by Marriott brand introduced a new food and beverage outlet called The Bistro several years ago and most hotels have adopted this model. We offer Starbucks coffee drinks and a variety of cook to order breakfast and dinner menu items. While we no longer offer a buffet, the selection and quality of the Bistro has received mostly positive feedback from guests.

Please don't hesitate to contact me if there is anything I can do to convince you to give us a try the next time you are in our area.
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Apple Valley, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel is absolutely beautiful. The grounds are very well kept, and even though it's by the freeway you don't hear it inside. Everyone was very nice and polite, the pool looked nice but we didn't use it. Breakfast was pretty expensive but good. Only downside was our bed wasn't very comfortable at all, rather hard actually.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review, July 18, 2014
Thank you very much for your review of the Courtyard by Marriott at Rancho Bernardo. We appreciate your feedback and the time you took to share your experience with others. We hope to see you again!
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Hampton, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2014 via mobile

Overall nice hotel. Very clean. Staff was very nice. The pool and surrounding area was clean. Within walking distance of very nice restaurants. Downfall is it is directly beside the freeway. I would stay here again. I almost forgot to mentione, when the phone rep from Marriott helped to book my stay, she booked two nights, then used my free rewards for the 3rd night. Because of this, I was told the 2nd night that I would have to pack up and move to another room. That didn't happen.

Stayed May 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA, USA
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 20, 2014

Cons: Location

Pros: Location, renovated interior, a park with a pond right outside

Location is both a good and bad. The bad is the building is right next to the freeway. The good is it's walking-distance to supermarket, stores, restaurants, and banks.

The interior is modern and clean, and the staff is very welcoming and helpful. WIFI is free and the signal is good even when your room is the last room in the wing. There is plenty of free parking too.

Each room has a frog and microwave. There is also a small sofa and desk next to the bed. The bathroom is standard.

Room Tip: Get a room in the wing farthest away from the freeway.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
Top Contributor
106 reviews 106 reviews
20 hotel reviews
Reviews in 49 cities Reviews in 49 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed May 13, 2014

I am always pleased when I stay at a Courtyard Marriott! The rooms are always nicely decorated, the beds are super comfortable, and the bathrooms are very clean as are the rooms; room was very quiet. Stayed here with family before going to the Safari Park. Ate breakfast on the way to the park which was quicker; many to choose from nearby.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 21, 2014

As expected Marriott quality; clean, comfortable, quiet room. We stayed for one night on our way to safari park.

Enjoyed their hospitality They do have onsite restaurant with Starbucks brewed coffee We enjoyed some of the breakfast. (they also offer full service breakfast, which we did not utilize). There are many local restaurants and breakfast places (we got some Einstein Bagels).

One our way back from the safari park we picked up some great fresh strawberries and watermelon. Delicious.

We had two queen beds--- comfortable.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Rancho Bernardo

Address: 11611 Bernardo Plaza Court, San Diego, CA 92128
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Romantic Hotel in San Diego
#91 Business Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Rancho Bernardo 3*
Number of rooms: 210
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Also Known As:
Courtyard By Marriott Rancho Bernardo Hotel San Diego
Courtyard San Diego
Courtyard Rancho Bernardo
San Diego Courtyard
San Diego Marriott

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