From the moment that you arrive at the Westin Gaslamp San Diego, you are faced with great service. From the valets (who even offer you complimentary bottled water as you drive off), to the check-in staff (Matt who used to work in Aspen is constantly cheerful & helpful), to the over-the top helpful concierge ladies, to the cheery housekeeper, everyone offers great service with a smile! This is a hotel that encourages you also to smile!
I know you are thinking: well, I have had great service in many hotels especially in the USA (the country of exemplary service).. but let me give you a good example of GREAT service. I wanted to watch a big boxing match in San Diego and I asked the concierge to find me a bar where I could do so. Within an hour she did find such a place, even though it's not easy. However, she called me again later on to let me know that on the night of the boxing, there would be a ball game and as the ballpark is right next door, I should be wary of the crowds. That was extremely caring and great service! Furthermore, when I asked for a map of San Diego, she didn't give me just one map but 3 together with a free guide book!
Yet it's not just the service which makes this a great hotel. The hotel itself is probable in the best location in San Diego city/downtown. It's close enough to the Gaslamp district without being stuck in the area with drunk college kids & homeless folks. So you can enjoy the entertainment and dining/drinking options on offer in the Gaslamp and then meander home easily and comfortably.
The rooms are also very nice. The hotel was only renovated a couple of years ago so everything is still new and fresh. The layout of my room was perfect with a work area with huge desk, sitting area with 2 comfy armchairs and that (truly) heavenly Westin oversized bed!! The room is equipped with all mod cons, though there were no slippers and the coffee machine leaked (as the filter holder is too tight for the coffee bags).
All in all, this is a great hotel and the best choice if you are visiting San Diego and need to stay downtown/central. I am a Westin convert!!
- Official Description (provided by the hotel):
- The Westin San Diego Gaslamp Quarteris ideally located in the heart of downtown San Diego's historic and vibrant Gaslamp Quarter. Your unparalleled San Diego Accommodations include every imaginable amenity as well as proximity to all a Gaslamp Quarter Hotel offers: the very best of San Diego shopping, dining, entertainment and cultural activities. With striking bay and cityscape views, The Westin San Diego Gaslamp Quarter Hotel features 450 guestrooms and suites, all tastefully remodeled to create a sense of calm and balance—a sanctuary of soothing color palettes, natural wood and stone accents and stylish décor. It’s a Downtown San Diego hotel without compare. Here you will enjoy incomparable San Diego accommodations like a Heavenly Bed®, flat-screen TV and spa-inspired bath amenities. You will leave feeling rested, energized and renewed. ... more less
- Reservation Options:
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- Also Known As:
- Westin Gaslamp Quarter, San Diego Hotel San Diego