Location, location, location says it all about this property. Well staffed with courteous polite employees. Yes the valet is a lot however it is the city where parking is a premium anyway. The concierge desk was helpful and very professional. The hotel itself is nothing special in and of itself, it is spotless, the rooms standard in a city center. The heavenly beds are not my cup of tea as I like a firmer bed but I am sure most people love them. Mostly it is the location that makes this a fabulous property, walking distance to Little Italy and the Gaslamp as well as Horton's Plaza. We will definitely go again.