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“A Christmas To Remember” 5 of 5 stars
Review of Rancho Bernardo Inn

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Rancho Bernardo Inn
4.0 of 5 Hotel   |   17550 Bernardo Oaks Drive, San Diego, CA 92128   |  
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Rates starting from $199
Ranked #46 of 270 Hotels in San Diego
Certificate of Excellence 2014
San Diego, California
1 review
“A Christmas To Remember”
5 of 5 stars Reviewed February 27, 2014

This place is a great place to take the family during the holidays. We have a large family that is always looking for festive things to do in December.

The holiday decorations are adorable and kids get to enjoy story telling time with one of the elf helpers. There are also tables where children and adults can decorate gingerbread cookies to take home and enjoy the next day!

The best part of this seasonal offering is that you do not need to be a guest of the hotel to enjoy it, although it would be nice to spend the night there during the Holiday Season.

Enjoy if you are able to make it there in 2014!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,173 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
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Des Moines, Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed February 26, 2014

The staff at Rancho Bernardo are wonderful. Thanks to their assistance, expertise and customer service, our conference was seamless and truly enjoyed by all. We have held many conferences, but this one definitely stood out as one of the best.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Huntington Beach, California
Top Contributor
72 reviews 72 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 26, 2014

We decided to stay here over presidents day/valentines day weekend for a last minute "babymoon" at 37 weeks pregnant, so we were only looking at staying places within an hour and a half or so of home. We were very pleased with our choice. The decor and feel of the grounds was amazing. Very charming.

The grounds are beautiful and we spent a bunch of time walking around and enjoying them, and even did a little maternity photo shoot on the grounds. We sat on the balcony (ours overlooked the pool) and enjoyed the (very quiet) adults only pool. We visited the bar (you get complimentary drinks with the resort fee - $19 per day, includes wifi and parking) but did not visit the restaurants on site as they were quite busy (we heard they were great but we never made reservations). Within 10-15 minutes drive there were endless restaurant and small activity options, so we ventured off the resort for most food. We used self park and it was very easy.

The setting of this resort is great, the rooms are huge (ours was 2nd floor Santiago and had huge vaulted ceilings), the bathroom had a very nice tiled shower stall with great water pressure, and every experience we had was positive. A great weekend!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hinckley, United Kingdom
1 review
5 of 5 stars Reviewed February 25, 2014

RBI hosted our international model launch in February 2014. The service levels were exceptional with all staff contributing towards a fantastic experience for our guests. Every interaction with RBI Pre, during and post event has been handled superbly. Location of the property was perfect for our requirements, although entrance through neighbourhood felt a little strange on first visit. The team at RBI put together the best and most enthusasitic site visit 'show' I have experienced in this industry and carried that through to the event close. If you are looking for a responsive, customer focussed partner to host a large event in San Diego - look no further. Highly recommended.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Thousand Oaks, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2014

We recently stayed in a standard room at the Rancho Bernardo Inn for a weekend getaway and I must say the property is spectacular except we were disappointed with a few things: 1) bathroom in our room was small and disappointing. It appears to be in need of an update. 2) we ate breakfast at Veranda and paid $40 - it was disappointing for the price we paid. However, that said, the room was nice…a bit small and oddly shaped - there was an area in our room that looked like it needed a piece of furniture but was empty. Avant was fabulous and the grounds were beautiful.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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RBINN, General Manager at Rancho Bernardo Inn, responded to this review, February 25, 2014
Dear Cali Traveler, thank you for your feedback on our resort and AVANT restaurant. I wanted to address your comments on our guest bathrooms. The Inn is in progress of having each guest bathroom fully renovated and as well as new paint, carpet, upgraded linens and duvets in each bedroom. We have completed approximately 75 bathrooms and anticipate renovation completion by September.

I hope that you will return to see how our guest rooms have been transformed.

Best regards,
John Gates
General Manager
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manitoba
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 23, 2014

We recently had our dealer meeting at this resort. With about 300 people attending a 2 day event the staff at Rancho Bernardo delivered. Excellent food and super friendly staff that were very helpful accommodating us.
Rooms were clean and comfortable. My room was in the building called "The Greens" and it had a decent sized balcony overlooking the golf course, 2 double beds, fridge, coffee maker, separate shower and bath and large closet. The 'Greens' is a bit farther away than some of the other accommodations and has 3 levels. The 2nd level is only accessible without having to use stairs so good to keep in mind if your mobility is limited. Accommodations closer to the front desk are on the same level.
There are 2 restaurants (one more upscale) and 1 bar. The hotel catered our meals (which were great) so never had a chance to try the restaurants.
Everything is quite spread out and being on a hill there is a fair bit of walking up/down. On whole the resort is not as wheelchair friendly as other places but it does have several ramps to most outdoor areas or going thru the resort is another option to access some of the conference rooms.
It is located on average 20 mins from the airport and ocean (La Yolla) and has an 18 hole golf course that is kept in great shape.
Overall helpful staff, great food and close enough to the ocean but in a quieter setting (surrounded by residential).

Room Tip: rooms in "The Greens" are somewhat away from the main resort area but close enough to rest...
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 22, 2014

We love the outdoor patio restaurant. The view is lovely, there is a fireplace and open seating. A great place for a glass of wine.
We had dinner with our family on Tuesday Taco night, a party of 9, with 5 kids. It was lovely and relaxed, except they forgot the 2 kids meals and we had to remind them after we had been waiting for a half an hour.
The room was a little shabby - in the Fountain complex. Run down fixtures in the bathroom. Cleaning service was very late in the day - after 3, which was late for us with children.
My biggest barrier to not giving them higher marks was the general overall cleanliness. We left a pizza box outside our room and it stayed there overnight. The kids pool had wet towels and cups/ leftover food around all afternoons.
There were a few business groups there and in the morning on my way to the gym the path there was covered with wine glasses, cigarette stubs and room service trays.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCResortsMarketing, Guest Relations Manager at Rancho Bernardo Inn, responded to this review, February 25, 2014
Thank you for reviewing Rancho Bernardo Inn. We appreciate your positive comments regarding the property as well as your feedback on the speed of service you received, your bathroom fixtures and leftovers. We take your feedback seriously, and I have shared your review with the related departments. We appreciate you choosing us, and we hope to see you back again. Thank you!
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Additional Information about Rancho Bernardo Inn

Address: 17550 Bernardo Oaks Drive, San Diego, CA 92128
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in San Diego
#12 Family Hotel in San Diego
#15 Luxury Hotel in San Diego
#24 Romantic Hotel in San Diego
#31 Business Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Rancho Bernardo Inn 4*
Number of rooms: 288
Official Description (provided by the hotel):
Located in San Diego, Rancho Bernardo Inn offers business and leisure guests an experience that is both peaceful and rejuvenating. A member of the distinguished Preferred Hotels & Resorts Worldwide, Rancho Bernardo Inn is a destination resort known for its exquisite golf, spa facilities, and exceptional cuisine. A true destination for the entire family, the 265-acre property features 288 luxuriously appointed guestrooms, three swimming pools, an award-winning full-service spa and fitness center, multiple dining outlets, room service or in-room dining, and extensive meeting and event facilities. ... more   less 
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Also Known As:
Rancho Bernardo Hotel San Diego
Rancho Bernardo San Diego

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