I've been here several times for happy hour and for dinner, a couple of times for lunch. Let's start with the bar and it's area. They offer a happy hour and it's "just OK" with the standard fare and a light pour in the drinks. This is typical of chain restaurants compared to your local dive bars. The bartenders have always been attentive and pretty much on the ball. Major irritant is that if you decide to eat in the bar area, expect adults to haul their kids in to the east area where it is not the main dining room and you would swear it's part of the bar. Guess it's not and of course on the last couple of times I was there, the kids were running around and making quite a bit of noise without any adult supervision. Are you parents listening? Just because you decide to drop a few kids from your crotch doesn't give you permission to shuck your duties and discipline them. Try it sometime.
Food: Dinner is "just OK," but trust me on this, there are better steak houses by far. The Black Angus is nothing special even with their coupons which are distributed weekly. For the money and quality, I prefer Bully's. The appetizer selections here are taken directly from bags that were in their freezer. It's just nothing special, more like the things you can get from the freezer at Costco. I've had several different cuts of meat here and some have been very good, most were just average, and a couple were tasteless and tough. I'm sorry, but I just don't think it's worth the money. The lunch menu is a lot smaller but the prices are worth what you get. For me, this is a bargain.
Service: It has varied quite a bit but lately we've had very good service. However, the last time we were told we would have a wait of about 30 minutes to be seated in the main dining room. Really? The parking lot was only half full and so I sort of took a look around once I was served my drink in the bar. There were a lot of empty tables. Strange but true and then there was that issue with the three tables of kids in the bar area that I'm not going to let pass without another mention.
All in all, the place is "just OK" and you can do better and a lot worse.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.