We were a party of 3 going for brunch. The restaurant was not busy but it took the waiter at least 20 minutes to come to take our order. Food took almost 30 minutes to arrive and was lukewarm, meaning it had been sitting for quite a while. No syrup was offered for the pancakes or French toast. No condiments of any sort were offered. Two of the party had the Hacienda Breakfast which promised much, including a complimentary glass of champagne but delivered little (including no champagne). The 3rd ordered from the a la carte menu and had a Mexican burger which looked disgusting and what it lacked in quality more than made up for in quantity. It is disappointing to have to leave a tip in such circumstances, but the minimum 15% it was. This was not the way to start the day; maybe it gets better as the day goes on.
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