I requested an early check in and late check out as a gold ambassador. Sadly upon arrival I was told it would be about an hour which stretched into over 2 hours and I had to call the front desk, contrary to their promise to call me. I was told my room was still not ready and therefore opted for a room facing pet I park. Once settled the room was immaculate! Super sized shower and pristine clean.the bed was super comfy!
My only concern was the front desk-staff rather impersonal, under staffed, no elite line.
I wholeheartedly recommend this hotel