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“Great View” 4 of 5 stars
Review of Hotel Indigo San Diego Gaslamp Quarter

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Hotel Indigo San Diego Gaslamp Quarter
3.5 of 5 Hotel   |   509 9th Avenue, San Diego, CA 92101 (Downtown)   |  
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Ranked #44 of 271 Hotels in San Diego
GreenLeadersPlatinum level
San Diego, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great View”
4 of 5 stars Reviewed November 25, 2012

This place is great I'm a local and decided to stay here for a night out of town. Great location and room decor was cool. Didn't really interact with the staff besides the initial c/in process. They are right across the street from Petco Park and have a bar facing the stadium.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, December 10, 2012
Dear ER_86,

Thank you for your review! We are very much pleased that you selected Hotel Indigo to spend your night out on the town in San Diego! We would love to have you visit again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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English first
New York City, New York
Top Contributor
141 reviews 141 reviews
40 hotel reviews
Reviews in 49 cities Reviews in 49 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 21, 2012

new hotel, stylishly furnished and well maintained. huge rooms, big bathrooms, great location, close to the gaslamp district. all very easy-going and efficient. check out the rooftop bar on a warm night. great value!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, December 1, 2012
Thank You German_in_NYC for taking the time to write a review about your stay at Hotel Indigo. I am happy to hear that you were pleased with the hotel and found it to be a great value! We pride ourselves in maintaining a modern property that is stylish and convenient. We hope to have you back again soon!
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Maine
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 20, 2012

I come to San Diego a lot on business, and as long as the price is reasonable for that period of time, I always book the Hotel Indigo in the Gaslamp. It's a great place. Beautiful facility, awesome rooms, great bar / restaurant, the valet parking is very quick...no complaints at all.

Sometimes the price can be a bit steep, but not always. And as with anything, you get what you pay for. :-)

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, November 21, 2012
Dear SoxWin09,

We appreciate your feedback and are happy to know that you are one of our many returning guests! The hotel prides itself by providing its guests with quality products and services that reflect the price. We look forward to your next visit to Hotel Indigo in the near future!
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Santa Barbara, California
Top Contributor
336 reviews 336 reviews
74 hotel reviews
Reviews in 112 cities Reviews in 112 cities
182 helpful votes 182 helpful votes
5 of 5 stars Reviewed November 6, 2012

This is a really well-located and very cool hotel in San Diego's Gaslamp District. The lobby and guestrooms are beautifully furnished in a hip modern style. Friendly service. I can really recommend this hotel.

Shocker was the $38 valet parking charge, but you can park a block away in an outdoor lot for $6 for 10 hours.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, November 7, 2012
Thank you for taking the time to write a review on your most recent stay at Hotel Indigo. We are extremely pleased that you were satisfied with the friendly service by our staff and the location! We hope that you choose Hotel Indigo the next time you visit San Diego!
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Ascot
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 5, 2012

I recently stayed for a week at this hotel and during that time had a good opportunity to sample the food, service and rooms as well as being able to explore the surrounding Gaslamp District, Seaport village and bay front.

The hotel is generally very clean and tidy and the room I stayed in was very well appointed with a very comfortable bed .The bathroom was clean and fresh and all facilities worked very well. All staff I hasd the pleasure of meeting were extremly courteous and helpful particularly when it came to advising directions, which returants to choose and avoid and where to go. The bar is lively in the evenings with very helpful staff on hand to help choose a coctail or two.

Halloween celebrations were well underway during my stay with may revelers chossing to stay at this hotel which was fun and in no way detrimental to my stay.

The Seaport Viallage is very touristy as you would expect but pleasant nonetheless. I ate the Fish Market one day which was very good with excellent views over the harbour. I can also highly reccomend La Fiesta Mexican and La Seville in the Gaslamp district. Do alos go to Old Town (TRhe trolley system is very cost effective and simple to use) and try food at the Old Town Mexican Cafe. Excellent!

Would I reccomend this hotel? Yes Clean, well located, good staff and close to the attractions

Room Tip: Rooms with a view of Petco Park Baseball field are worth asking for. I fortunatly had a corner room...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, November 19, 2012
Clive,
We would like to thank you for your review! We are so glad to see you had a great time with us at Hotel Indigo. Halloween in San Diego is a special time and we are pleased that our bar and staff were able to make your Halloween celebrations memorable. We are also pleased that the location worked well with your vacations plans of visiting seaport village and enjoying the neighborhood experience of Gaslamp San Diego. We can’t wait to have you back for another visit!
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Regina, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 1, 2012

My husband and I spent our honeymoon in San Diego at Hotel Indigo... we absolutely thought this place was fantastic. Everyone was very friendly throughout the hotel and willing to help you with any questions in planning your days.
Our room was super clean, and always made up(we would leave about 9:30 and return at 5:00 to a spotless room), it was great. The bar/lounge downstairs, we would always end our evening out by stopping for a glass of wine at the bar. They were very friendly, would chat with us, and obviously remembered what we drank. Only slight downside, we ate dinner one night at the hotel and the dinner menu is very small to choose from, but the food was fantastic. We loved being by the Gaslamp Quarter, a quick 5 minute walk over to all the restaurants and bars, we ate somewhere different every day, so many places to choose from. I would defintely return to Hotel Indigo... oh ya, I was so looking forward to their mascot dog I saw on the internet, however, she was not there!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, November 19, 2012
JA,
We are so happy to hear that your Honeymoon was a wonderful experience! We are absolutely thrilled to know that we were a part of your special memory. Thank you for the dazzling comments of our housekeeping staff and food and beverage department. We look forward to making more memories with you and your family.
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Century City
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 31, 2012

Parking costs an additional $38.00, that's if you can't find parking on the street, which is rare. That's the welcome we received. The check in process was simple and to the point. We happen to have gotten upgraded to a higher floor which was nice, the 8th floor. FYI- do not place room key in your wallet. Once you do it automatically demagnetizes therefore your access to the elevator is compromised not to mention your room you paid for. Taking a ride up and down the elevator was not fun. Then the evening came.

We arrived on Saturday, October 27th which I know now is a big Halloween evening for San Diego. Which is fine it's just that I didn't realize we would be right across from the Halloween block party that did not end till 12:30am. Pounding music. Then the nightclub that is on the 9th floor began. That lasted till about 4:45am. I didn't get a wink of sleep till 5am. I don't recommend this hotel. It is simple not elegant but basic. It may be circumstantial but I will not spend money to stay at this place even if they paid me.

Room Tip: Avoid the 8th Floor. It is under the bar/club which is on the 9th floor
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, November 1, 2012
Diana,

We apologize for the dissatisfied feelings you had after your stay with us. As the Front Office Manager at Hotel Indigo, I would like to speak with you directly. Please call my direct line anytime at 619-986-4803 or email me at darren.queen@ihg.com. Thank you again for your comments and we hope to rectify any lingering negative feelings.
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Additional Information about Hotel Indigo San Diego Gaslamp Quarter

Address: 509 9th Avenue, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown , East Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in San Diego
#12 Business Hotel in San Diego
#15 Romantic Hotel in San Diego
#54 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo San Diego Gaslamp Quarter 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Welcome to the Hotel Indigo! From the moment you enter, you will be invited with the soothing sounds of the floor to ceiling water wall and captivated by locally photographed wall murals. Our refreshingly local Hotel Indigo staff is here to show you just what makes San Diego ‘America’s Finest City.’ Before heading out, we invite you to enjoy an evening cocktail on our Level 9 Rooftop Bar. Sit by the fire pit or reflective pool and enjoy breathtaking views of downtown San Diego and PETCO Park. Unwind with colleagues or meet new friends before exploring all the Gaslamp Quarter has to offer! Prepare for a calming nights sleep with the textures and warm earth-tones that make you forget that you are in a hotel. The iHome allows you to awaken with your favorite music while you refresh in the glass enclosed spa shower.You are invited to sit streetside in our open air Table 509 Bar and Kitchen and feel the energy and vibrance of downtown San Diego while enjoying a fresh cup of locally brewed Café Moto coffee. ... more   less 
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Also Known As:
Hotel Indigo San Diego
San Diego Hotel Indigo

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