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Hotel Indigo San Diego Gaslamp Quarter: Traveler Reviews

3.5 of 5
509 9th Avenue, San Diego, CA 92101 (Downtown)
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Hotel Indigo San Diego Gaslamp Quarter
Ranked #22 of 271 hotels in San Diego
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825 reviews from our community

Traveler rating
    533
    208
    49
    16
    19
See reviews for
Families
72
 
Couples
330
 
Solo
68
 
Business
223
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Waterloo
Top Contributor
219 reviews 219 reviews
54 hotel reviews
Reviews in 82 cities Reviews in 82 cities
78 helpful votes 78 helpful votes
“Very cool "boutique" hotel in the Gaslamp District. Beautiful furnishings.Recommended.”
5 of 5 stars Reviewed November 6, 2012

This is a really well-located and very cool hotel in San Diego's Gaslamp District. The lobby and guestrooms are beautifully furnished in a hip modern style. Friendly service. I can really recommend this hotel.

Shocker was the $38 valet parking charge, but you can park a block away in an outdoor lot for $6 for 10 hours.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Waterloonie about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
November 7, 2012
Thank you for taking the time to write a review on your most recent stay at Hotel Indigo. We are extremely pleased that you were satisfied with the friendly service by our staff and the location! We hope that you choose Hotel Indigo the next time you visit San Diego!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ascot
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Contemporary style with great access to the Gaslamp and Seaport village”
5 of 5 stars Reviewed November 5, 2012

I recently stayed for a week at this hotel and during that time had a good opportunity to sample the food, service and rooms as well as being able to explore the surrounding Gaslamp District, Seaport village and bay front.

The hotel is generally very clean and tidy and the room I stayed in was very well appointed with a very comfortable bed .The bathroom was clean and fresh and all facilities worked very well. All staff I hasd the pleasure of meeting were extremly courteous and helpful particularly when it came to advising directions, which returants to choose and avoid and where to go. The bar is lively in the evenings with very helpful staff on hand to help choose a coctail or two.

Halloween celebrations were well underway during my stay with may revelers chossing to stay at this hotel which was fun and in no way detrimental to my stay.

The Seaport Viallage is very touristy as you would expect but pleasant nonetheless. I ate the Fish Market one day which was very good with excellent views over the harbour. I can also highly reccomend La Fiesta Mexican and La Seville in the Gaslamp district. Do alos go to Old Town (TRhe trolley system is very cost effective and simple to use) and try food at the Old Town Mexican Cafe. Excellent!

Would I reccomend this hotel? Yes Clean, well located, good staff and close to the attractions

Room Tip: Rooms with a view of Petco Park Baseball field are worth asking for. I fortunatly had a corner room...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Clive B about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
November 19, 2012
Clive,
We would like to thank you for your review! We are so glad to see you had a great time with us at Hotel Indigo. Halloween in San Diego is a special time and we are pleased that our bar and staff were able to make your Halloween celebrations memorable. We are also pleased that the location worked well with your vacations plans of visiting seaport village and enjoying the neighborhood experience of Gaslamp San Diego. We can’t wait to have you back for another visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Wonderful honeymoon”
4 of 5 stars Reviewed November 1, 2012

My husband and I spent our honeymoon in San Diego at Hotel Indigo... we absolutely thought this place was fantastic. Everyone was very friendly throughout the hotel and willing to help you with any questions in planning your days.
Our room was super clean, and always made up(we would leave about 9:30 and return at 5:00 to a spotless room), it was great. The bar/lounge downstairs, we would always end our evening out by stopping for a glass of wine at the bar. They were very friendly, would chat with us, and obviously remembered what we drank. Only slight downside, we ate dinner one night at the hotel and the dinner menu is very small to choose from, but the food was fantastic. We loved being by the Gaslamp Quarter, a quick 5 minute walk over to all the restaurants and bars, we ate somewhere different every day, so many places to choose from. I would defintely return to Hotel Indigo... oh ya, I was so looking forward to their mascot dog I saw on the internet, however, she was not there!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask J A about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
November 19, 2012
JA,
We are so happy to hear that your Honeymoon was a wonderful experience! We are absolutely thrilled to know that we were a part of your special...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Century City
1 review
2 helpful votes 2 helpful votes
“Terrible”
1 of 5 stars Reviewed October 31, 2012

Parking costs an additional $38.00, that's if you can't find parking on the street, which is rare. That's the welcome we received. The check in process was simple and to the point. We happen to have gotten upgraded to a higher floor which was nice, the 8th floor. FYI- do not place room key in your wallet. Once you do it automatically demagnetizes therefore your access to the elevator is compromised not to mention your room you paid for. Taking a ride up and down the elevator was not fun. Then the evening came.

We arrived on Saturday, October 27th which I know now is a big Halloween evening for San Diego. Which is fine it's just that I didn't realize we would be right across from the Halloween block party that did not end till 12:30am. Pounding music. Then the nightclub that is on the 9th floor began. That lasted till about 4:45am. I didn't get a wink of sleep till 5am. I don't recommend this hotel. It is simple not elegant but basic. It may be circumstantial but I will not spend money to stay at this place even if they paid me.

Room Tip: Avoid the 8th Floor. It is under the bar/club which is on the 9th floor
See more room tips
  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Diana P about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
November 1, 2012
Diana,

We apologize for the dissatisfied feelings you had after your stay with us. As the Front Office Manager at Hotel Indigo, I would like to speak with you directly. Please call my direct line anytime at 619-986-4803 or email me at darren.queen@ihg.com. Thank you again for your comments and we hope to rectify any lingering negative feelings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wedding Party”
5 of 5 stars Reviewed October 30, 2012

I recently was married in San Diego and we booked 17 rooms at The Indigo. Our experience was perfect. From check in to check out every person was totally happy with the staff and the rooms. An extra thanks to Sheila Peirce who is in charge of Wedding Planning. I would highly recommend this hotel for anyone who is staying in Downtown SD

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dominick M about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
November 1, 2012
We are so delighted that Hotel Indigo was able to share on your Special Day! Our staff genuinely ensures that we do our best to make each guest experience memorable at our hotel. Everyone from the front desk to housekeeping and our wonderful sales department plays a vital role in providing the best service! We hope to see you return back again soon!
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Additional Information about Hotel Indigo San Diego Gaslamp Quarter

Also Known As:
Hotel Indigo San Diego
San Diego Hotel Indigo
Address: 509 9th Avenue, San Diego, CA 92101
Phone Number:
Region: United States > California > San Diego > Downtown , East Village
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotels in San Diego
#21 Romantic Hotels in San Diego
#51 Family Hotels in San Diego
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Hotel Indigo! From the moment you enter, you will be invited with the soothing sounds of the floor to ceiling water wall and captivated by locally photographed wall murals. Our refreshingly local Hotel Indigo staff is here to show you just what makes San Diego ‘America’s Finest City.’ Before heading out, we invite you to enjoy an evening cocktail on our Level 9 Rooftop Bar. Sit by the fire pit or reflective pool and enjoy breathtaking views of downtown San Diego and PETCO Park. Unwind with colleagues or meet new friends before exploring all the Gaslamp Quarter has to offer! Prepare for a calming nights sleep with the textures and warm earth-tones that make you forget that you are in a hotel. The iHome allows you to awaken with your favorite music while you refresh in the glass enclosed spa shower.You are invited to sit streetside in our open air Table 509 Bar and Kitchen and feel the energy and vibrance of downtown San Diego while enjoying a fresh cup of locally brewed Café Moto coffee. ... more   less 
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Hotel Indigo San Diego Gaslamp Quarter
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