Breezy with attitude should work in sales not in hospitality
This review will be twofold. The hospitality and then the hotel. Travelers desire to be in a m/hotel that is accommodating regardless of price and most importantly hospitality of staff. An undesirable m/hotel experience can lead to a salty hour or day. Unfortunately, the Breezy that is in charge will likely destroy revenue for this place. We had a problem that needed to be resolved. We couldn’t get resolution and had to request police assistance. We attempted to resolve the situation because there is a reasonable solution to every problem. Unless you are a Breezy with attitude. Rather than resolving the issue, the response we received was, “We are family owned.” And as a customer that means what to me on vacation. In fact, that means very little to the money that I spending to sustain your family business. It is more critical to be hospitable and competitive rather than arrogant and dismissive. Oh yeah, she also mentioned, “The phone calls are monitored, and the cameras watch everything all night.” If it is true or not, being in a Big Brother motel may be more than violating a citizen’s right. But you see, when you are a Breezy and you run your mouth without thinking, thus, causing revenue for the “Family Business.” On the other hand, the husband (?), is a reasonable man with calm nature and tries to apologize for her behavior. He would have to, that is what husbands do. I assume she is the wife because I cannot imagine a daughter or sister being that ill-mannered she was so arrogant in her posturing and maladaptive customer service that she must be somebody… otherwise she would be FIRED.
Hotel: We stayed in the 3 double room. Price was great (4.0), even for last minute. Room was clean (3.7). Amenities were adequate as expected for the motel and its price, clean towels, bar soap only. The double room is separated by a sliding door for privacy (4.0). There is a refrigerator which is larger size than other m/hotels (4.0). No microwave, no coffee maker. The smoking room had no smoking aroma (4.0), that was a plus. One t.v., old fashioned, color but has cable and works well. Free wi-fi (4.0) and it works all night. I left before breakfast because the Breezy ruined the appetite. Parking is adequate. All hotel door rooms are outside access. Not an internal hotel. Hotel located within 2-4 blocks of all a traveler’s necessities (gas station, spirits, chain grocery store, walgreens, restaurants, take-out food, bagels, mandarin, natural store, thrift store, Home depot, fitness center, park, public transportation, post office, bus, freeway). You get the drift. Okay, so if you are used to city life and being in a motel with different walks of life then this place is decent. If you are sheltered or may be wary of who is around you, then choose another location. But, because of the Breezy at this location, stay at Comfort Inn, Mission Valley, Kings Inn or another m/hotel. The extra double bed is not worth staying here and other motels and their prices and location are comparable. Unless…when you make your reservations and you know that she will NOT be there on any of the days, you are good. Oh yeah, the best part is that she mentioned the Do Not Return list. This is their personal indicator for Do Not Return guests in case the guest attempts to book a future stay. You can’t predict Breezy and their conniving schemes but put it this way, I volunteer to be on that list.
- Official Description (provided by the hotel):
- Americas Best Value Inn Loma Lodge is conveniently located in San Diego, CA, directly off exit 18A from I-5. Our quaint, Spanish-style, hotel is centrally located only 2 miles west of hotel circle - San Diego, in a city with thriving corporate and leisure populations. ... more less
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- Also Known As:
- Americas Best Value Inn Loma Hotel San Diego
- Loma Hotel San Diego