I stayed this property for 1 day last month. I apologize for my late post as I have been travelling on business, and have not been able to sit down and write about my awful experience at this Motel.
First, at check-in, I felt as though I was a burden to the staff. Although I was greeted it did not seem very genuine or heartfelt. It was no doubt a fake hello and did not go much farther than that. Ordinarily I wouldn't expect 5 diamond service at a cheap motel, but I gave this place a try because of the positive reviews on this site. I guess I just hyped up an standard cheap motel in my mind to be something more than it could be.
Secondly, the room was crap, although again I suppose this was because I hyped the property up too much in my mind. When booking a cheap motel I suppose I should have expected hairs on my pillow and sheets and pubs in the bathroom.
Thirdly, and most importantly, I will say that management was petty to say the least, and does not value their guests. I called the front desk to voice my concerns about the cleanliness of my room and speak with the manager and was told the manager would either call me back, or come to my room. 2 hours later neither happened. I called again and was told the manager had left for the day. No sorry, no let me find you a new room, no ill send someone up in a biohazard suit to remove the pubs from your room- nothing. I never thought I would be able to say this, but management is definitely not qualified to run this motel- not sure how anyone could be not qualified to run this crap hole but nonetheless I was surprised again.
I wanted to close with a message for Mr. Johannsen. I applaud your dedication in responding to your guest's reviews. That being said do not bother using your standard cut and paste response to this review. If I wasn't worth your time while I was a guest at your property, I am surely not worth your time now.
- Official Description (provided by the hotel):
- Americas Best Value Inn Loma Lodge is conveniently located in San Diego, CA, directly off exit 18A from I-5. Our quaint, Spanish-style, hotel is centrally located only 2 miles west of hotel circle - San Diego, in a city with thriving corporate and leisure populations. ... more less
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- Also Known As:
- Americas Best Value Inn Loma Hotel San Diego
- Loma Hotel San Diego