I wish I would have spent a little more money and gone elsewhere as this hotel is not worth the money and the management is very poor. Parking is hard and the Rosecrans street noise is very loud in the room. After enjoying the city went back to the room and found blood on the sheets. The man said I'll have to see what I can do -- he came up to the room with flash light -- after acknowledging the blood, said again, 'll have to see what I can do. What --no extra sheets?!! Finally, he brought clean sheets which we had to put on the bed ourselves. Next morning asked to get the breakfast 5 minutes early and the same office man was very short and rude. He said the sign says we open at 7:00. The beds were ok. We we won't waste our money on this place.

Drove up to a beautiful lodge and a very friendly and warm woman manager. Our room was clean and nice and our first night was great.Got up in the morning and went to the zoo, left our roomtag for cleaning on the door. Arrived back at 9:30 pm the room was never cleaned and after two calls and one hour later we were given clean towels and we took showers. We received a call asking to keep the noise down. We were confused and stated we just took showers and were watching a movie, there must be a mistake. Watched the movie and while we were getting in the bed to sleep we got a knock on the door and were told we would have to leave due to the noise. "What noise; we just finished a movie and are in bed?" We were told the police were on their way if we did not leave; so we packed our things and sat and waited for the police. The police came, investigated the complaint and found it unfounded. The Police tried to get our money back but the night manager refused. The officer left his name, badge number and the incident number and stated we could use him as a witness to get our money back. The lodge never answered to our complaint and never gave us our money back. Because it was late in the night we lost our second day of our vacation that we had saved hard for and drove home to Los Angeles, over 250 miles. I have traveled my whole life and never had one problem. We are good, considerate travelers but this night manager never investigated the complaint and ASSUMED it was us. I would never recommend this place to anyone!!!!!

We enjoyed our stay at the Loma Lodge. It was quite, clean and tastefully furnished. The rates were reasonable. My only complaint was not enough outlets to charge our laptop and cell phones. Free wifi but the connection was a bit faint. All in all, a good night.

I came in very late one night and had a reservation through Hotwire and apparently Hotwire did not give payment information to the hotel and they said I owed for the night. I had prepaid through Hotwire, but Keith, the clerk got on the phone with Hotwire and while he was on hold he figured out what happened and was kind enough to bring me out from the cold while I waited and took my bag to the room. This isn't a four star hotel, but I had four star service.