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“Exceedingly helpful staff!” 5 of 5 stars
Review of Western Inn & Suites

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Western Inn & Suites
2.0 of 5 Hotel   |   3889 Arista Street, San Diego, CA 92110 (Old Town)   |  
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Hotel website
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Hotel amenities
Ranked #144 of 269 hotels in San Diego
GreenLeadersBronze level
Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Exceedingly helpful staff!”
5 of 5 stars Reviewed December 4, 2012

Pleasant accommodation in a great location for visiting the Old Town of San Diego. All the staff were extremely helpful to the extent of keeping the spare seat from our hire car for 3 weeks whilst we toured Baja! Spacious rooms, comfortable beds and breakfast included to boot!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westerninn, General Manager at Western Inn & Suites, responded to this review, December 5, 2012
Dear Guest

We thank you for staying with us and were very happy that you enjoyed your stay with us. We take pride in our staff and were happy happy that they were able to help. We hope you choose us again.
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 3, 2012

This is a good hotel in need of some serious TLC. The staff were really helpful, but a bit let down by the fabric of the place. The public areas a bit worn and grubby in places. The room itself was good, plenty of room and the bed was comfortable and clean, but the window didn't quite shut properly. As it was November the nights were getting a little cold, not too bad but more irritating was the noise of the nearby highway which was a bit intrusive.
Really convenient for Old Town, and the Trolley/train/bus interchange - San Diego public transport is really good and easy to use. Good selection of places to eat near the hotel. Also had a very easy to use, reasonably priced laundry facility, with a key available from the nice man at reception which meant you could leave stuff knowing it was secure. Cheap and cheerful about sums it up. Would be happy to stay there again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westerninn, General Manager at Western Inn & Suites, responded to this review, December 5, 2012
Dear Guest

We thank you for staying with us first of all we value your business because we understand that their are so many choices. We have upgrade our bedding cover and window and are in the process of during more work during this winter. We are happy that you were happy with our service.
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Montreal, Canada
1 review
5 of 5 stars Reviewed November 7, 2012

Very good price, clean and big room. Peoples who's working there are super nice and helping. Close to the old town and of the airport. We recommend that hotel. We definitely going back there next time.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St John'ss, Newfoundland and Labrador, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2012

I've stayed at the Western Inn about 6 times in the last 2 years and will do so on future trips to San Diego. The hotel is in a great location, 10-15 minutes from the airport, right on I-5 going North, close to bars and restaurants of Old Town and 5 minutes walk from the trolley station to take you down town. The rooms are large, comfortable, well-equipped and clean. Best thing of all is the service from the hotel staff. Not being part of a chain means that you get personal customer service from the hotel manager Sanjay and his staff, who will all do anything they can to help and make your stay an enjoyable one. Add all those things together, and the hotel is great value for money as well.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stone Mountain, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 30, 2012

Western Inn is conveniently located in the Old Town section of San Diego. Old Town has access to the tour trolley, shops and great dining. We will stay at this hotel on our next trip to San Diego.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Islander
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 12, 2012

I am not sure what to focus on more here, the hotel itself or the level of customer service I received from this hotel. Sanjay the manager at the front is awesome and really makes you feel helped and at home. In fact I found myself speaking with him about various things for more than 30 minutes one day. The hotel room I had was extremely spacious and featured new shutters in the room and new bedding which I was told had just arrived a week earlier. It sounds like the property is doing its best to really renovate everything and with a price that is low especially when considering how central they are to getting around San Diego I don't think I could beat it.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
1 review
5 of 5 stars Reviewed October 11, 2012

The rooms are big & comfortable, and clean. I heard no street noise. The fridge & microwave were nice to have available, & the service was very helpful. No, it's not a fancy place, but it was very close to MCRD, and it met my needs just fine. I look forward to staying there next time I'm in San Diego.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Western Inn & Suites

Address: 3889 Arista Street, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego > Old Town
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#30 Green Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2 star — Western Inn & Suites 2*
Official Description (provided by the hotel):
Located walking distance to OLD TOWN, Trolley line and close to all major attractions. All rooms comes with free wireless internet, Continental breakfast, coffee maker, and iron. You can walk out and explore over 150 international shops, historic landmarks theme restaurants and art galleries. The San Diego Convention center and Gaslamp is only 10 minutes from the hotel.The Western Inn is just 3 miles from San Diego Airport and 1/2 mile from MCRD. ... more   less 
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Also Known As:
Western Inn And Suites
Western Hotel San Diego
Western Motel San Diego

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