I got great pre visit advice from the manager via the telephone in planning a birthday event for a family member. Also, check in staff met every request be it sending shuttle for airport pickup, extra towels, whatever we needed they came through. We're staying here pre cruise 3 adults to one room. We got an upgrade due to hilton gold status. 2 very large king beds, mini fridge, bar sink, microwave, extra tables and chairs, sofa, complimentary in room wifi, snacks, drinks and cookies. Flat screen t.v. Neighborhood is not great but hotel is recessed off of main drag. Freeway noise and 2 helicopter flyovers so plan accordingly if city noise bothers you. Elevators. Free breakfast. Shampoo, conditioner & lotion. Comp coffee packets. Iron. Taxis here regularly. Carpet is starting to look a little worn. Other than that nice hotel.